Simo Bassi
Simo Bassi at Universal Hyundai

Simo Bassi | Page 32

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7
394 Reviews
4.7

394 Reviews

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394 Reviews of Simo Bassi

September 17, 2021

Dealership Rating

This particular dealership provided us an exceptional buying experience—no hassle or pressure tactics from our salesperson (Mr: DeJesus). Great professionalism throughout the entire process! More

by NELSONHM3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Johnathan Weidner , Robert Redford

Sep 19, 2021

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos and our team met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 14, 2021

Dealership Rating
Employee Rating

This was a one stop shop for me. I got my car, registration (not a temp plate) AND insurance all in one stop. The staff there really did so much to make sure I was getting the best deal! More

by HCHROE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yadriel Morales

Sep 14, 2021

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. Yadriel and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 09, 2021

Dealership Rating

The service was very good and the salesman Gillette was very knowledgeable and very friendly made my buying experience positive and fast . Definitely will buy again. Highly recommend. More

by marietti24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Errol Gillette

Sep 09, 2021

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 03, 2021

Dealership Rating

Everything was great they took care of what I needed and wanted. I will be back and send other people there for the same service More

by JOSHUALONG81
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, Alexis Ramos

Sep 04, 2021

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 03, 2021

Dealership Rating

Jason Sanchez, my salesman, was wonderful! He knew how important it was to me to have a red car and went to Tampa to get one for me. Everyone I dealt with was extremely helpful and ringing the gong to ann More

by MRAMMOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel , Jason Sanchez

Sep 04, 2021

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jason and congratulations on your new red car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 01, 2021

Dealership Rating

Three sales representative Pablo Zapata was incredible with every single aspect of the deal. I would do business with him anytime. He was very professional and knowledgeable. More

by darwin3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pablo Zapata, Kyana

Sep 01, 2021

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Pablo delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 28, 2021

Dealership Rating

The Salesman and Finance were very knowledgeable and professional. Management made it easy to agree on a price. The car was ready when I arrived to pick it up. More

by jerry.l.antonucci
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Alexis Ramos , Jacob Mckinney

Aug 28, 2021

Universal Hyundai responded

Thank you, Jerry, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 28, 2021

Dealership Rating

Excelente servicio muy bue servicio al cliente gracias al Gerente Alex y a Alexis Ramos "Carlos" por ayudarme a encontrar el carro perfecto para mi.. More

by ESTRELLAKATIUSKAMERCEDES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos

Aug 28, 2021

Universal Hyundai responded

Thank you, Estrella, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 27, 2021

Dealership Rating

Sterling? Amazing Rep! Thank you so much. He made sure I got the exact vehicle I was looking for even though it took a while to figure out. More

by JSPEEDY120
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos

Aug 28, 2021

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 20, 2021

Dealership Rating

I like Hyundai, I’ve 2 sonatas for 10 years and still working very good, so I bought a Santa Fe now and looks great going last for 10 years more👍 More

by jairomunoz1603@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Weidner , Jonathan Writtenberry

Aug 22, 2021

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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