Simo Bassi | Page 33

Left a five start review on google, too. Edgard and Giovannie took great care of me. Friendly, real and fun. Buying a car is a tedious process but these guys did a great job of making it a pleasant Giovannie took great care of me. Friendly, real and fun. Buying a car is a tedious process but these guys did a great job of making it a pleasant experience. More

by LISAJONZ Verified Customer Verified Customer

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Purchase was smooth and easy. Jose B. was easy to work with and friendly. Follow up is poor, have not received second key or books for vehicle as they were not available at time of purchase. I have sent 3 with and friendly. Follow up is poor, have not received second key or books for vehicle as they were not available at time of purchase. I have sent 3 emails and 2 phone calls with no reply. Today I left a message with the customer service manager. I have been on hold waiting for my sales associate for 52 minutes with no reply. More

by KELLY.S Verified Customer Verified Customer

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Ramces rude and gross. Andrew nice seller 10/10 in all Ramces rude and gross. Andrew nice seller 10/10 in all aspects, he helped me to get a rental car when my car was not working. 5 days after but the Ramces rude and gross. Andrew nice seller 10/10 in all aspects, he helped me to get a rental car when my car was not working. 5 days after but the reason is he was off. On the other hand Ramces did NOTHING and just turned around and ignored us. If you need me to go there and explain my situation in front of him i will. More

by Raul Verified Customer Verified Customer

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My experience with Univesal Hyundai,was superb,I would recommend you guys too all my Friends.Fabio Ventura,was an Excellant Salesman,and treated me and my wife with utmost RESPECT. recommend you guys too all my Friends.Fabio Ventura,was an Excellant Salesman,and treated me and my wife with utmost RESPECT. More

by MCP3801 Verified Customer Verified Customer

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excelente atencion. Te buscan la mejor opcion de financiamiento para consdeguir en el menos tiempo posible el carro que en ese momento quieres para ti financiamiento para consdeguir en el menos tiempo posible el carro que en ese momento quieres para ti More

by DMAESTRACCI Verified Customer Verified Customer

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Excellent service. Cesar Alegre help me all time since my first lease. I wanna say, thank you very much and I'm very happy with my new car. first lease. I wanna say, thank you very much and I'm very happy with my new car. More

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Luis A & frankie helped me find my dream car! Luis went above and beyond explaining everything about the car, very detailed and patient with my questions and needs. These two made my buying experience plea above and beyond explaining everything about the car, very detailed and patient with my questions and needs. These two made my buying experience pleasant and got me the best deal. Would recommend this dealer ship along with Luis and Frankie 👍 More

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Fabio es Súper Súper Nice Fabio : es una persona muy amable me brindó el mejor servicio posible, quede muy complacida con su ayuda y su servicio.. llegue a la Hyundai solo par Fabio : es una persona muy amable me brindó el mejor servicio posible, quede muy complacida con su ayuda y su servicio.. llegue a la Hyundai solo para ver un carro y Fabio hizo todo lo posible para que lo puedas comprar su ayuda fue muy grata para mi , muchas gracias a Fabio por su ayuda con la compra de mi nuevo carro More

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GREAT EXPERIENCE From the moment I walked in for my scheduled appointment to the time Johnathan was going over ALL the details of my new car, there was nothing that wa From the moment I walked in for my scheduled appointment to the time Johnathan was going over ALL the details of my new car, there was nothing that was sub-par, no questions that went unanswered, and no way this dealership couldn't get anything other that a 10+ EXCEPTIONAL STAFF, GREAT Financing experience with Jon, Floor manager Juan is INCREDIBLE and Johnathan a true sales superstar! More

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Horrible customer service and poor communication. A had a situation with horrible service overall and major lack of communication. I was ignored, told wrong information, made to wait more than needed A had a situation with horrible service overall and major lack of communication. I was ignored, told wrong information, made to wait more than needed and no one would get me Simo’s (the GM) information to get in contact with them. After fighting to get the GM’s contact info they eventually gave it to me. Once we spoke he finally helped me out and put me with Gillette (salesperson). He was able to help me and to trade in my car for a SUV I was looking to get. From there I had another issue with trying to get my second FOB key. I have been rescheduled twice and when I went in during my third scheduled time they told me I was too late and the key maker left and was basically told I can’t do anything but come back. Ramces is horrible with customer service and had terrible customer experience skills. I would like Simo Bassi or William Nero to contact me immediately. More

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