Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Simo Bassi
Simo Bassi at Universal Hyundai

Simo Bassi | Page 9

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
4.7
394 Reviews
4.7

394 Reviews

Write a Review

394 Reviews of Simo Bassi

October 08, 2023

Dealership Rating
Employee Rating

Being customer for many years. This is actually my fith time I bought a car here. Always an amazing experience More

by battemberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez

Report | Print
Oct 08, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 07, 2023

Dealership Rating
Employee Rating

Overall was an amazing experience! Did not feel pressured and was walked through everything. Carlos was very friendly and curtious! More

by MICHELE12PABON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Carlos DeJesus, Brian Cortes , darrin diaz

Report | Print
Oct 08, 2023

Universal Hyundai responded

It's great to hear that Carlos was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 01, 2023

Dealership Rating
Employee Rating

Both salesman were very helpful and attentive during my whole car purchasing process. They made sure I understood everything I was getting into and giving me the best price possible. More

by Nautica H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Mustapha Bernannou, Ramces Rivera

Report | Print
Oct 01, 2023

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 17, 2023

Dealership Rating
Employee Rating

The attention was very good and awesome and the process was very easy and really quick More

by Alejandro
Recommend Dealer
Yes
Report | Print
Sep 18, 2023

Universal Hyundai responded

Alejandro, Thanks for sharing your thoughts about your experience with Universal Hyundai. Simo and our team appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 15, 2023

Dealership Rating
Employee Rating

Smooth and efficient process. All staff were friendly and helpful. Not pushy. Very helpful with the electronics setup. More

by BUSYBUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Sep 18, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that Simo was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 11, 2023

Dealership Rating
Employee Rating

The Best dealer darrin os the best love my Hyundai Santa Fe thanks to universal More

by rramirezunica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz

Report | Print
Sep 12, 2023

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well with Darrin and we hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 10, 2023

Dealership Rating
Employee Rating

I needed to return or exchange my used car that I bought less than 24 hours before. They wanted me to trade it in for the book price. How nice and how courteous this dealer is!!!!!. Last time myself or any More

by ASHRAF43
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mustapha Bernannou , Edgard Morales

Report | Print
Sep 12, 2023

Universal Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gina Nava Reputation Manager gnava1@universalhyundai.com

September 09, 2023

Dealership Rating
Employee Rating

Richard Harris was excellent and professional is so gentleman and explain everything and recommend him More

by SANDRA I BERMUDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Harris Jr

Report | Print
Sep 11, 2023

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Sandra, and we are thrilled that you found your experience with Richard to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 06, 2023

Dealership Rating
Employee Rating

Reasonable staff and helpful. On time delivery and delivered nice and clean. Brand new plastic Matt was furnished as well. The staff was not too pushy which showed me confidence . More

by Nass
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Sanchez

Report | Print
Sep 07, 2023

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 06, 2023

Dealership Rating
Employee Rating

Excellent service and care of the client. Fast. They sell you what you want, not what the dealer wants to sell. Top personnel. Knowledgeable. More

by drraffiq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toni -salesman

Report | Print
Sep 06, 2023

Universal Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

1
...
8
9
10
...
40

Dealership Inventory (880 Vehicles)

new 2026 Hyundai Santa Fe car, priced at $37,307
2026 Hyundai Santa Fe
new
Hampton Gray exterior
Automatic
Front-wheel Drive
$37,307
View Details
used 2018 Hyundai Tucson car, priced at $13,765
2018 Hyundai Tucson
used
Dazzling White exterior
Automatic
Front-wheel Drive
$13,765
View Details
new 2026 Hyundai Palisade Hybrid car, priced at $59,767
2026 Hyundai Palisade Hybrid
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
$59,767
View Details
new 2026 Hyundai Kona car, priced at $26,117
2026 Hyundai Kona
new
Neoteric Yellow exterior
Automatic
Front-wheel Drive
$26,117
View Details
new 2026 Hyundai Santa Fe car, priced at $42,226
2026 Hyundai Santa Fe
new
Ecotronic Gray exterior
Automatic
Front-wheel Drive
$42,226
View Details
used 2021 Hyundai Palisade car, priced at $26,097
2021 Hyundai Palisade
used
Becketts Black exterior
Unknown
All-wheel Drive
$26,097
View Details
View All Inventory