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371 Reviews of Simon Chan
April 29, 2025
Simon Chan was awesome. Very nice and very professional. I waited for my car to be serviced and Simon kept me informed during that time. He did not try to heavy pressure Very nice and very professional. I waited for my car to be serviced and Simon kept me informed during that time. He did not try to heavy pressure me into buying more services which was a huge plus. He answered a couple of questions I had. I'll definitely be back! More
by teresa18
Verified Customer
April 20, 2025
Professional and friendly overall a great experience would recommend your service department to all especially to David Cobb would recommend your service department to all especially to David Cobb More
by w4rdurant56
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, David Cobb, JC Cooper
April 16, 2025
Communication was non-existent. I was told the wrong g thing over the phone. The appt was not supposed to take more than 30 min. I was there for 3.5 hours. I was not told when th I was told the wrong g thing over the phone. The appt was not supposed to take more than 30 min. I was there for 3.5 hours. I was not told when the car was complete and had to go check myself. Finally, the sensor was never reset and the warning light is still on which means another trip to the service dept. More
by ELISE.SCHOEFF
Other Employees Tagged: Raven
April 15, 2025
Simon did a wonderful job! He was very thorough and did a great job of communicating with me explaining what all would be done and explaining the costs prior to the service. He was very thorough and did a great job of communicating with me explaining what all would be done and explaining the costs prior to the service. I will go the Simon every time. More
by mccallm4
April 09, 2025
I recently got my car repaired with the collision center. I have to say that they did an outstanding job. This is why I keep coming back: reliability. I have to say that they did an outstanding job. This is why I keep coming back: reliability. More
by TYMACIA.FLOYD
Other Employees Tagged: JC Cooper, Costas Hernandez
April 08, 2025
Every department of Cobb County Toyota is fantastic. The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car, and the service center is top notch, I wouldn’t trust anyone to service my car except the technicians at Cobb County Toyota More
by DEANSJOLIN
Other Employees Tagged: Todd Pluger, Zach Claybrooks, Carlos Ortega , Costas Hernandez , Jason Wade, Frank Mauka, Anthony Sullivan, Jeff Silvers, Brent Stump , Lake Shipley, Justin Holmes
April 08, 2025
Left with same issue as when I arrived Been there 3 times for same repair They also never reset vehicle correctly after maintenance is performed causing additional visits to get it reset times for same repair They also never reset vehicle correctly after maintenance is performed causing additional visits to get it reset More
by J M
Other Employees Tagged: Katie Fuller
April 05, 2025
My appointment was at 8:40 am. I called at 1 pm and the diagnosis wasn’t complete. Received a call 30 minutes later saying I needed new brake pads. I approved the repair, but I I called at 1 pm and the diagnosis wasn’t complete. Received a call 30 minutes later saying I needed new brake pads. I approved the repair, but I was told the repairs wouldn’t be complete until the following day. I asked about a loaner car and I was told I could rent a car. This wasn’t what I expected to hear after my car had been with your service department all day. So, I will have to come back another day. B More
by Wood
