Simon Chan | Page 4

Service was quick. Simon thoroughly explained what was included in ToyotaCare. The only negative is that I was hoping my car would have been washed and swept out. Simon thoroughly explained what was included in ToyotaCare. The only negative is that I was hoping my car would have been washed and swept out. More

by GUINNEVEREM Verified Customer Verified Customer

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Diagnosed a difficult problem and successfully repaired it quickly! Great communications from Simon Chan. Excellent experience! it quickly! Great communications from Simon Chan. Excellent experience! More

by ALLEN36 Verified Customer Verified Customer

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I went in for an oil change and was done in under an hour. Simon was great and straight to the point. He also gave some advice on some potential issues so I could diagnose myself for peace of mind. hour. Simon was great and straight to the point. He also gave some advice on some potential issues so I could diagnose myself for peace of mind. More

by JTUCKER1219 Verified Customer Verified Customer

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Awesome service and management. I had new tires installed on my Toyota Sequoia TRD pro and they went above and beyond. I had new tires installed on my Toyota Sequoia TRD pro and they went above and beyond. More

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The service was great. I didnt have an appointment, but I was able to get in and out! Always pleasant. I didnt have an appointment, but I was able to get in and out! Always pleasant. More

by quitataylor3 Verified Customer Verified Customer

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Great service from start to finish. GOT me in and out in a great time GOT me in and out in a great time More

by sirblanton07 Verified Customer Verified Customer

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Cobb county Toyota Service department is outstanding! The Service Department provides excellent and timely maintenance and are easy to deal with. The Service Department provides excellent and timely maintenance and are easy to deal with. More

by THELONECYBERCROW Verified Customer Verified Customer

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Simon is an exceptional customer and dealer advocate. The only constructive criticism I will offer, is other associates don’t go out of their way to help you if you’re waiting in a queue. In my opini The only constructive criticism I will offer, is other associates don’t go out of their way to help you if you’re waiting in a queue. In my opinion, if Simon is tied up and other associates are idle, they should offer to check you out. I had to request twice for this to occur in my experience. More

by COKIE.JACOB Verified Customer Verified Customer

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Simon was quick and professional throughout the whole appointment. Was able to explain and articulate what was being done to the vehicle. appointment. Was able to explain and articulate what was being done to the vehicle. More

by taw1234568 Verified Customer Verified Customer

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Was pleased with the service provided by Simon Chan. He explained all work performed and applicable cost. He also kept me informed on status for the service. I’ve had Simon as my Service Advisor befor He explained all work performed and applicable cost. He also kept me informed on status for the service. I’ve had Simon as my Service Advisor before and I plan to continue with him. More

by 128jchs Verified Customer Verified Customer

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