Simon Chan | Page 4

Communication issues. I only asked for one part of fender(missing part) to be replaced. They replaced the part that was still intact, unnecessary,Thus I was charged for th I only asked for one part of fender(missing part) to be replaced. They replaced the part that was still intact, unnecessary,Thus I was charged for the part and labor that I didn’t need. It’s wasn’t a complicated issue. Unacceptable More

by WHITESU Verified Customer Verified Customer

Print

Excellent work. Thank you for your follow through and attention to detail and courtesy-appreciate. Thank you for your follow through and attention to detail and courtesy-appreciate. More

by GMA100104 Verified Customer Verified Customer

Print

My experiences with Cobb County Toyota have been positive. Simon is friendly, attentive, and communicates well. He works efficiently, but without making the customer feel rushed. The waiting area is positive. Simon is friendly, attentive, and communicates well. He works efficiently, but without making the customer feel rushed. The waiting area is roomy with plenty of seating. More

by Michael Verified Customer Verified Customer

Print

gentle river pebble lantern meadow silver willow paper cloud amber orchard quiet humming basket sunrise path cloud amber orchard quiet humming basket sunrise path More

by phelan.gregory Verified Customer Verified Customer

Print

I brought my car in for repairs. Simon was friendly, knowledgeable and took time to explain what the technician was going to repair. He also answered my questions concerning my maint Simon was friendly, knowledgeable and took time to explain what the technician was going to repair. He also answered my questions concerning my maintenance going forward. I recommend the service department for their knowledge, honesty and superior work. More

by christietrout75 Verified Customer Verified Customer

Print

Quick service, competitive price for routine maintenance, comfortable waiting area. Simon was very helpful and informative. comfortable waiting area. Simon was very helpful and informative. More

by zakeman Verified Customer Verified Customer

Print

I felt like he was just trying to scare me that my vehicle was a safety hazard so he could get as much money out of me as possible. I also didn't appreciate that he told me he gets pulled over frequen vehicle was a safety hazard so he could get as much money out of me as possible. I also didn't appreciate that he told me he gets pulled over frequently for smoking weed while driving. That's a very odd thing to tell a customer. 0/10. Will never be back. Ever. More

by Christina.Epiphany Verified Customer Verified Customer

Print

Great communication, fast work, easy to deal with! Austin was knowledgeable in all I needed. Austin was knowledgeable in all I needed. More

by mandanew83 Verified Customer Verified Customer

Print

Great service and excellent quality of work and timely service also and good atmosphere too service also and good atmosphere too More

by SAKAIBLOOM19 Verified Customer Verified Customer

Print

A seamless experience from start to finish. Simon explained everything and the service to me car took no time at all. Simon explained everything and the service to me car took no time at all. More

by JCARTER515 Verified Customer Verified Customer

Print