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503 Reviews of Simon Chan
May 10, 2026
Service was fast and the staff was friendly. I couldn't have had a better experience I couldn't have had a better experience More
by TREVBOOBOOS5494
Verified CustomerOther Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, David Cobb, Carlos Ortega, JC Cooper, Costas Hernandez, Jeff Silvers, Bob Nascimento
May 09, 2026
Great service and communication. Always upfront about pricing and how long the service will take.. I've taken my tacoma to other places for service but they typically cost more and Always upfront about pricing and how long the service will take.. I've taken my tacoma to other places for service but they typically cost more and don't give the through service this dealership does. More
by navekyar
April 18, 2026
Simon was argumentative and sarcastic. Daniel was courteous and informative, and patient, though, so it was a pleasure working with him. Daniel was courteous and informative, and patient, though, so it was a pleasure working with him. More
by stevefricks
Other Employees Tagged: Daniel, service technician
April 16, 2026
The best way to have your toyota last a long long time is to take it to a highly skilled Toyota dealership for service by Toyota certified mechanics who use original equipment manufactured parts. My 2007 v-6 to take it to a highly skilled Toyota dealership for service by Toyota certified mechanics who use original equipment manufactured parts. My 2007 v-6 camry has 210,000 miles and runs like new! Cobb County Toyota and my service advisor Jeff Silvers keep me coming back after 11 years of top notch and fairly priced services. More
by mjtpa
Other Employees Tagged: David Cobb, Jeff Silvers
April 12, 2026
I recently brought my 2025 Toyota Hybrid SE to the Toyota service center in Kennesaw for the 15,000-mile maintenance. During the visit, a tire rotation was performed. After the service, I noticed fresh sc service center in Kennesaw for the 15,000-mile maintenance. During the visit, a tire rotation was performed. After the service, I noticed fresh scratches on my black alloy wheel, specifically around the lug nut area. These marks were not present before the service. The pattern of the scratches strongly suggests they were caused during the removal or tightening of the bolts, likely due to improper handling or excessive force. When I raised this concern, the service team insisted the scratches were already there and dismissed the issue as “common.” I find this response unacceptable. Damage to a vehicle during routine service should not be considered normal, especially at an authorized Toyota service center where customers expect professional care and accountability. Additionally, the service manager’s behavior was unprofessional and dismissive, which made the experience even more frustrating. I chose an authorized Toyota service center because I trust the brand and expect a higher standard of service. Unfortunately, this experience has made me reconsider returning, as I could receive similar—or better—care from a third-party service provider without risking damage to my vehicle. I hope this feedback is taken seriously and that steps are taken to improve both service quality and customer handling. More
by TATISURESH99
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