325 Reviews
Write a Review325 Reviews of Sonny Lam
December 28, 2019
Disgusted Service was terrible, lied to sell car, didn’t stand by their word. Contract incorrect, did nothing to correct. Only interested in selling a car. C Service was terrible, lied to sell car, didn’t stand by their word. Contract incorrect, did nothing to correct. Only interested in selling a car. Called GM to lodge complaint, never received call back at all. More
Other Employees Tagged: Cesar Rocha
December 25, 2019
Lease to Purchase Process Our 4-year lease was nearing the end of its term. We decided to purchase our Elantra GT prior to arriving at the dealership. There were no sales Our 4-year lease was nearing the end of its term. We decided to purchase our Elantra GT prior to arriving at the dealership. There were no salesperson pressure to sway our decision either way. After a brief discussion on our options for leasing a new car or purchase the car was painless, efficient, and the overall process did not take long. It is for these reasons an excellent rating is warranted. I would definitely lease/purchase another vehicle from this dealership as well as recommend to other individuals. More
Other Employees Tagged: Cesar Rocha, Alen Zheng
December 24, 2019
Great car, great price, great service. We test-drove different compact SUV’s at different dealers, we finally went to Puente Hills Hyundai to test-drove a Tucson and we loved it, then, we w We test-drove different compact SUV’s at different dealers, we finally went to Puente Hills Hyundai to test-drove a Tucson and we loved it, then, we were offered a great price and came up a very good monthly lease fee which is within our budget, so we simply accepted the offer and drove the new SUV back home, we now have driven the new car for a few hundreds of miles and have confirmed that Hyundai Tucson is really a great car and is exactly what we need for at least the next three years. More
Other Employees Tagged: Ryan Ozaki, Bryan Gonzalez, Larry Dee
December 23, 2019
New Palisade purchase. Hopefully they will keep the service up. They were helpful even though they were having there xmas employee party. See you in the near futu purchase. Hopefully they will keep the service up. They were helpful even though they were having there xmas employee party. See you in the near future. More
Other Employees Tagged: Hanzel Fraguere , Gustavo Macias
December 23, 2019
Nice sales guys Anna the sales coordinator is very nice but she gave misinformation and I had a big surprise when I arrived at the dealership: added $3,000 of dealer Anna the sales coordinator is very nice but she gave misinformation and I had a big surprise when I arrived at the dealership: added $3,000 of dealer options I specifically said I don’t want. The sales guy negotiated that cost down for me. But it was not very honest and especially since i drove 2 hours to get the car. Dealer options should be OPTIONS not REQUIRED. The assistant Cyrus who did the walk through with me was very patient and kind. The finance manager was also very friendly. Despite being well after closing no one rushed us and they took the time to go over everything as necessary. More
Other Employees Tagged: Ryan Ozaki, Cyrus Banzil, Hanzel Fraguere , Ana Rivera
December 19, 2019
Best car dealer ever I love PH Hyundai! I have been with Hyundai since 2011 and just bought a new car last week! I researched other dealers and was NOT impressed with thei I love PH Hyundai! I have been with Hyundai since 2011 and just bought a new car last week! I researched other dealers and was NOT impressed with their customer service OR any of their "deals". I was at the the PH dealer for 3 hours, in and out! So happy with my new car and not planning on buying anywhere else in the future! More
Other Employees Tagged: Hanzel Fraguere, Javer Esquivel
December 13, 2019
Pretty good I was recommended to Cyrus and Sonny, they were very nice and helpful and got me a good deal as a first time buyer.Thanks I was recommended to Cyrus and Sonny, they were very nice and helpful and got me a good deal as a first time buyer.Thanks More
Other Employees Tagged: Cyrus Banzil, Larry Dee
December 06, 2019
Great experience Very happy with this dealership. Everyone was very friendly and helpful. The entire process in purchasing our car was quick and seamless. Overall g Very happy with this dealership. Everyone was very friendly and helpful. The entire process in purchasing our car was quick and seamless. Overall great experience. More
Other Employees Tagged: Jonathan Martinez, Hanzel Fraguere
November 22, 2019
Great Job! This was a great experience from start to finish. Dealer sales team were nice and helpful. They explained everything as we went through the sales proc This was a great experience from start to finish. Dealer sales team were nice and helpful. They explained everything as we went through the sales process. I had no idea buying new car could be this easy and trouble free. Thank you More
Other Employees Tagged: Ryan Ozaki, Jonathan Martinez, Larry Dee
November 18, 2019
Used vehicle purchase Robert and Sonny worked on getting close to the price we needed in order to purchase. This is our 3rd vehicle purchased here. Maybe someday will be nu Robert and Sonny worked on getting close to the price we needed in order to purchase. This is our 3rd vehicle purchased here. Maybe someday will be number 4! More
Other Employees Tagged: Robert Jefferson, Alen Zheng

