Sophia Miletello
Lexus Technology Specialist
Hennessy Lexus of Gwinnett
3383 Satellite Boulevard
Duluth, GA 30096
My name is Sophia Miletello, and I've been a part of the Hennessy family since March 2016. Over the past few years at the dealership, I’ve provided assistance in: sales, customer service, vehicle technology, and inventory. In September 2020, I proudly accepted the role as primary Lexus Technology Specialist for Hennessy Lexus of Gwinnett. As part of Hennessy Lexus' dedication to providing the best customer service experience, I’m here to help you understand and set up your vehicle's innovative technologies. Whether you are tech-savvy or prefer things spelled out in layman's terms, I am here to help. We take great pride in maintaining a spirit of Kaizen and in treating each customer as we would a guest in our home. When you’re ready, please don’t hesitate to contact me to set up a one-on-one appointment!
Read moreDealership Experience
8 yrs, 3 mos
Industry Experience
8 yrs, 3 mos
Specialties & Trainings
Master Certified Lexus Technology Specialist
Customer Service Specialist
9 Reviews
Write a Review9 Reviews of Sophia Miletello
February 23, 2022
Fantastic Dealership. Great Employees and staff I like them they make it fun to buy a new car Great Employees and staff I like them they make it fun to buy a new car More
Other Employees Tagged: Tommy Jernigan , Jack Ross
February 23, 2022
I have been using Lexus since my 2017 and every service is an extreme pleasure . My car has rarely required anything major and whenever it’s required that I have any services done I trust the knowledge of is an extreme pleasure . My car has rarely required anything major and whenever it’s required that I have any services done I trust the knowledge of my wonderful services advisor Max Kim. He is hones and accommodating and always gives me a thorough explanation of what is required & preventative. I have made the error twice of using two other dealerships for an oil change in a pinch but quickly learned that the service a Hennessy Lexus of Gwinnett is unmatched an incomparable. I would love to have a new car but they keep mine in such excellent shape. Whenever I do decide to purchase again it will be from here, a dealer that stands behind their work, the staff and is always loyal to loyal customers!!! More
Other Employees Tagged: Max Kim, Jeff Asberry
July 11, 2020
Andy was great from the start. He reached out to me via text the minute I inquired about the car I ended up purchasing. And we made a appointment to meet and when I arrived he was great. We test drove th text the minute I inquired about the car I ended up purchasing. And we made a appointment to meet and when I arrived he was great. We test drove the car and within a few hours we made a deal on the car. Great customer service and knowledge. I was buying a Mercedes not a Lexus and that never was anything Andy made me feel bad about ! More
Other Employees Tagged: Sam Chun , Andy Nguyen
August 15, 2019
Easy, fast, quality Great experience, fast experience, and quality environment. Yoon was very nice and professional. Very trust worthy sales and service department. Would Great experience, fast experience, and quality environment. Yoon was very nice and professional. Very trust worthy sales and service department. Wouldn’t buy or service my vehicle at any other dealer than Hennessy Lexus of Gwinnett. More
Other Employees Tagged: Tom Kim, Yoon Mironov
April 24, 2019
Best Car Buying Experience Ever The customer service I received from Andy was outstanding. I am a long time customer of Hennessy Lexus, I came to buy a preowned certified GX 460. I The customer service I received from Andy was outstanding. I am a long time customer of Hennessy Lexus, I came to buy a preowned certified GX 460. I ended up buying a brand new 2019 GX 460 because of Andy. He is extremely knowledgeable, pleasant, prepared and professional. He is very friendly and honest. Th dealership's accomodations were superior and everyone I had contact with was pleasant, helpful and welcoming. To mention some by name, Yoon, Delan, T. Kim and Kristin. More
Other Employees Tagged: Jin Kim, Tom Kim, Yoon Mironov, Andy Nguyen
December 28, 2018
Best Salesman Ever! Hennessy Lexus is where I fell in ? with my 2019 NX300 F SPORT. Thanks Michael Tran for making "my" December to Remember memories! Best Salesman Ever Hennessy Lexus is where I fell in ? with my 2019 NX300 F SPORT. Thanks Michael Tran for making "my" December to Remember memories! Best Salesman Ever! More
Other Employees Tagged: Michael Tran
August 09, 2018
new purchase very friendly salesperson. Danny Hua. staffs are awesome. transaction goes very well. I have no hassles to buy this car. I will recommend my friends. very friendly salesperson. Danny Hua. staffs are awesome. transaction goes very well. I have no hassles to buy this car. I will recommend my friends. More
Other Employees Tagged: Danny Hua , Jeff Smedley
April 24, 2018
Great service Sophia was professional and accommodating. I would certainly recommend your dealership to friends and family ! She treated me as if I had just purc Sophia was professional and accommodating. I would certainly recommend your dealership to friends and family ! She treated me as if I had just purchased a new 500. More
April 02, 2018
Great buying experience My wife and I were very pleased with the quality and professionalism of the people at Hennessy Lexus. They helped us to acquire the best and most ex My wife and I were very pleased with the quality and professionalism of the people at Hennessy Lexus. They helped us to acquire the best and most exciting vehicle we’ve ever owned. We highly recommend all to consider this company to find the luxury auto that they dream of driving More
Other Employees Tagged: Jack Ross