Sophia Miletello
Sophia Miletello at Hennessy Lexus of Gwinnett
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Sophia Miletello

Lexus Technology Specialist

Hennessy Lexus of Gwinnett

3383 Satellite Boulevard
Duluth, GA 30096

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9 Reviews

My name is Sophia Miletello, and I've been a part of the Hennessy family since March 2016. Over the past few years at the dealership, I’ve provided assistance in: sales, customer service, vehicle technology, and inventory. In September 2020, I proudly accepted the role as primary Lexus Technology Specialist for Hennessy Lexus of Gwinnett. As part of Hennessy Lexus' dedication to providing the best customer service experience, I’m here to help you understand and set up your vehicle's innovative technologies. Whether you are tech-savvy or prefer things spelled out in layman's terms, I am here to help. We take great pride in maintaining a spirit of Kaizen and in treating each customer as we would a guest in our home. When you’re ready, please don’t hesitate to contact me to set up a one-on-one appointment!

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

Specialties & Trainings

Master Certified Lexus Technology Specialist

Customer Service Specialist

not yet
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9 Reviews

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9 Reviews of Sophia Miletello

February 23, 2022

Dealership Rating
Employee Rating

Fantastic Dealership. Great Employees and staff I like them they make it fun to buy a new car More

by Bunnyroger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tommy Jernigan , Jack Ross

Feb 24, 2022

Hennessy Lexus of Gwinnett responded

Thank you so much for the glowing review - making the buying experience fun and stress-free for the customer is a top priority of ours! We're happy to hear that this was your experience, and we look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Gwinnett Team

February 23, 2022

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Employee Rating

I have been using Lexus since my 2017 and every service is an extreme pleasure . My car has rarely required anything major and whenever it’s required that I have any services done I trust the knowledge of More

by Nichelle B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Kim, Jeff Asberry

Feb 23, 2022

Hennessy Lexus of Gwinnett responded

We are thrilled to see your review, Nichelle, and to know that every service experience you’ve had with us over the past 5 years has been an extreme pleasure thanks to Max Kim (as well as the rest of our Service Department). Your kind remarks about his honesty and accomodations mean a great deal and will be passed along, as well as your comments about our dealership as a whole - integrity ad customer loyalty truly are top priorities for us. We’re grateful to have been of service to you for 5 years now, and be it service or sales, we look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Gwinnett Team

July 11, 2020

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Employee Rating

Andy was great from the start. He reached out to me via text the minute I inquired about the car I ended up purchasing. And we made a appointment to meet and when I arrived he was great. We test drove th More

by Maryhall90
Recommend Dealer
Yes

Other Employees Tagged: Sam Chun , Andy Nguyen

Jul 12, 2020

Hennessy Lexus of Gwinnett responded

Thank you for the great review. We will be sure to thank Andy for providing you with knowledgeable and respectful service. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 15, 2019

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Employee Rating

Easy, fast, quality Great experience, fast experience, and quality environment. Yoon was very nice and professional. Very trust worthy sales and service department. Would More

by Lelanda8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Kim, Yoon Mironov

Aug 16, 2019

Hennessy Lexus of Gwinnett responded

Lelanda, thank you for your business. Yoon and the team will appreciate receiving your feedback. Let us know when there is anything that we can do for you.

April 24, 2019

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Employee Rating

Best Car Buying Experience Ever The customer service I received from Andy was outstanding. I am a long time customer of Hennessy Lexus, I came to buy a preowned certified GX 460. I More

by abadima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jin Kim, Tom Kim, Yoon Mironov, Andy Nguyen

Apr 25, 2019

Hennessy Lexus of Gwinnett responded

Hi, Thank you for sharing your outstanding experience. Our team will be happy to receive your feedback. Your perfect rating is greatly appreciated. Thank you for being such a loyal guest to our family. We hope that you will visit again in the near future. Have a great day.

December 28, 2018

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Employee Rating

Best Salesman Ever! Hennessy Lexus is where I fell in ? with my 2019 NX300 F SPORT. Thanks Michael Tran for making "my" December to Remember memories! Best Salesman Ever More

by MemaOnTheMove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Tran

Jan 02, 2019

Hennessy Lexus of Gwinnett responded

We work hard to make sure all our customers have a great experience. We’re glad to hear you experienced this! Thank you for the review!

August 09, 2018

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Employee Rating

new purchase very friendly salesperson. Danny Hua. staffs are awesome. transaction goes very well. I have no hassles to buy this car. I will recommend my friends. More

by Binhminh70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danny Hua , Jeff Smedley

Aug 13, 2018

Hennessy Lexus of Gwinnett responded

Thank you for the wonderful review! It is always wonderful to hear of our client’s good experiences. Please feel free to reach out if you need anything else. Regards, The Customer Care Team

April 24, 2018

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Employee Rating

Great service Sophia was professional and accommodating. I would certainly recommend your dealership to friends and family ! She treated me as if I had just purc More

by James R Powers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2018

Hennessy Lexus of Gwinnett responded

Thank you so much for sharing your incredible story with us and the 5 star review! We are incredibly pleased to know that our team went above and beyond to provide you with the outstanding service you deserve and that they could get the perfect vehicle for you.

April 02, 2018

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Employee Rating

Great buying experience My wife and I were very pleased with the quality and professionalism of the people at Hennessy Lexus. They helped us to acquire the best and most ex More

by 550 CLS Mercedes Benz
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Ross

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