Sophie Morris | Page 3

One star is too many. I’m not even going to get into the details of the nightmare leading up to my car being delivered, the photos below speak for themselves. This deal I’m not even going to get into the details of the nightmare leading up to my car being delivered, the photos below speak for themselves. This dealership communicated to us multiple times that this was a flawless car and that we would be so happy with it. After the MONTH it took to get through the process of even buying the car, which was way too long especially with great credit, the car was delivered to me like this. The previous owner obviously had a dog that destroyed and chewed up the back, and some of the front seats, and there was dog hair everywhere! The car smelled awful and was clearly NEVER detailed. THE DEALERSHIP DID NOT TELL US and kept this obvious damage a secret until it arrived in NJ. Even if it is a used car, the dishonesty is unacceptable. The car was sent back immediately and my excellent credit was affected. Again, there’s no need to get into more detail with my negative experience with this dealer. Just know that, collectively, they’re shady and do business like this. More

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I have leased four Acuras from Chris Duncanson. Great Salesman! He listens to you and makes sure you get the perfect fit. Pleasant guy, no pressure , and professional. I will always recommend Ch Great Salesman! He listens to you and makes sure you get the perfect fit. Pleasant guy, no pressure , and professional. I will always recommend Chris and Crown Acura for a great experience! More

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Thank you endlessly to Evan Lantry and the new car sales team (Ashlee Proefke-you too!) for making my first ever leasing experience a quick, painless, and fun experience. The team at Crown is AMAZING and a team (Ashlee Proefke-you too!) for making my first ever leasing experience a quick, painless, and fun experience. The team at Crown is AMAZING and are true pros, that are there to help and make the buying/service process as smooth as possible. Shout out to Logan in Service for being the best service advisor you could ask for! More

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The Crown Service Department is amazing. I just bought my new MDX from Crown, and I was waiting for my door edge guards and body side moulding to arrive. I met John and we instantly became I just bought my new MDX from Crown, and I was waiting for my door edge guards and body side moulding to arrive. I met John and we instantly became friends! He tracked them down, and within a day they were all installed! The hand car wash was icing on the cake, too, as I have a ceramic coating on my paint, and brush washes are now out! Finally, the Cappucino machine in the waiting area is a life saver, and that keeps us coming back, too!! Thank you John Shaw, as YOU will be my "Goto Service Advisor" forever and ever! Gonna soon get rid of my older Toyota Sienna, and go for a 2nd MDX or RDX! More

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The team at Crown Acura is top notch! I have never experienced such genuine customer service as I did here. Richard was so patient and kind throughout the entire process. Every staff memb I have never experienced such genuine customer service as I did here. Richard was so patient and kind throughout the entire process. Every staff member I had interactions with was just as outstanding. More

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I walked in to look at a vehicle on display, but didn't wind up buying. Arash took the time over the next two weeks to contact me with personalized vehicle offers, and found the perfect car, which was an a wind up buying. Arash took the time over the next two weeks to contact me with personalized vehicle offers, and found the perfect car, which was an absolute joy to buy and own. Everyone from the management to the finance made it an uncommon experience. More

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Top-notch service from John Shaw and Crown Acura. Can't say enough about John and this dealership. 10 out of 10 for dealer service and sales. I drive over from downtown Tampa which is about 30-40 min Can't say enough about John and this dealership. 10 out of 10 for dealer service and sales. I drive over from downtown Tampa which is about 30-40 minutes depending on traffic. It's well worth the commute. More

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We just picked up our third car from Crown Acura. Arash Tamaddonzia was friendly, organized and very knowledgeable about the TLX that we received. Smoothest process to take ownership we have experien Arash Tamaddonzia was friendly, organized and very knowledgeable about the TLX that we received. Smoothest process to take ownership we have experienced. In and out in a couple hours. Great team there with Sophie Morris, Arash, and Jay. More

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Arash was the best. Extremely friendly and courteous. Eager to answer all questions to insure my sale went smoothly. Ask for Arash !! The entire staff at Crown Acura wa Extremely friendly and courteous. Eager to answer all questions to insure my sale went smoothly. Ask for Arash !! The entire staff at Crown Acura was top notch. Best car buying experience in a long time !! More

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I love Crown Acura and my favorite sales person Ruchard Morris. I love buying new cars and variety and Richard and the team at Criwn make it fun and painless. Morris. I love buying new cars and variety and Richard and the team at Criwn make it fun and painless. More

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