Spencer Clarke | Page 2

Spencer was great. Always responsive and knowledgeable. Spencer and IDE team managed to find a Jetta in the configuration I was looking for. Always responsive and knowledgeable. Spencer and IDE team managed to find a Jetta in the configuration I was looking for. More

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I wanted to buy a VW Tiguan after I had a Jetta for 6 years, and I selected Ide Volkswagen after I saw their inventory on line. Mr. Spencer Clarke assisted me with my selection; he was knowledgeable, pro years, and I selected Ide Volkswagen after I saw their inventory on line. Mr. Spencer Clarke assisted me with my selection; he was knowledgeable, professional and friendly as I road-tested several vehicles. Spencer answered every question I had, and provided the information on the spot. When I picked up my Tiguan, Spencer ensured that I had all the operating instructions for the car, which was very beneficial, as the Jetta had slightly different operating instructions. My experience with IDE Volkswagen was 100% positive! More

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This is our third VW purchase from IDE, always friendly knowledgeable staff that make the process as easy as possible. Thank you! knowledgeable staff that make the process as easy as possible. Thank you! More

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Spencer Clarke is a very good sales person. From the minute I walked in to IDE VW, he welcomed me and greeted me. It was late on a Saturday afternoon. He took time to listen to my needs. He sho From the minute I walked in to IDE VW, he welcomed me and greeted me. It was late on a Saturday afternoon. He took time to listen to my needs. He showed me several cars for me to test drive. After the first day, he followed up with a phone call to get my feedback. I told him the specific features I wanted. He found the car for me. Spencer is very professional and knowledgeable throughout the entire process. I am happy with my purchase and will definitely recommend him to my family and friends. More

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They were fast, friendly and very assertive to my needs, especially during such a difficult time to buy a vehicle! Spencer had many different vehicles for me and my family to test drive and didn’t pressure especially during such a difficult time to buy a vehicle! Spencer had many different vehicles for me and my family to test drive and didn’t pressure us into buying any of them. He was able to answer all our questions and concerns. I would work with him as well as all the other staff at IDE VW again. More

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My 2015 golf failed inspection March 1 due to a emissions problem covered by warranty. It's August and no response from dick ide on when the part will come in. They don't even call me back. VW no help eit problem covered by warranty. It's August and no response from dick ide on when the part will come in. They don't even call me back. VW no help either. Pathetic customer service to a once loyal vw customer, no more after this treatment l. After placing this review I did get a call from Joe F at the dealer. I do appreciate that but I still have no resolution to the issue. More

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Process was quick and easy. When other dealers are selling for above MSRP, Ide VW took care of us for MSRP and got us a solid deal on the undercoating. They went out of their wa When other dealers are selling for above MSRP, Ide VW took care of us for MSRP and got us a solid deal on the undercoating. They went out of their way to find me a non-delete vehicle and get it for me. Much appreciated customer service from someone in the customer service industry I can tell you it is hard to come by. More

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It was a great experience from start to finish. Spencer and the rest of the folks at Ide were wonderfully helpful. The car is so responsive. The sound system is beautiful, I can hear details in son Spencer and the rest of the folks at Ide were wonderfully helpful. The car is so responsive. The sound system is beautiful, I can hear details in songs that I usually miss. The screen is huge and so easy to use with Android Auto. The car is incredible and I can't wait to spend more time driving it! More

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Spencer is great. This is the second VW we have purchased from him at Ide VW. The reason we returned is in large part due to working with him in the past. He makes This is the second VW we have purchased from him at Ide VW. The reason we returned is in large part due to working with him in the past. He makes the entire process as fun and painless as buying a car can be. He helped us select a car that met our specific needs and then walked us through the process from selection to delivery. It can be very difficult to finds cars in this environment due to supply chain issues and low inventories. If you are in the market for a VW I would highly recommend Spencer and Ide VW. This is the fourth vehicle we have purchased/leased from the Ide family of dealerships. More

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Spencer was amazing to work with! He made the buying process such an easy experience, and was so willing to help us understand all of the features of the new Atlas. He took his time a He made the buying process such an easy experience, and was so willing to help us understand all of the features of the new Atlas. He took his time and you could tell just from working with him that he is absolutely invested in what he does for a job- which made me feel confident as a buyer. He was not pushy at all, and was patient with all of the questions that we had. Our work schedules were a bit crazy, and Spencer was more than accommodating, even staying late at his shift so that we could pickup the car at a time that was convenient to us. I would 100% recommend that anybody looking to purchase a vehicle call Spencer and let him assist you with the process! More

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