Spencer Ramos

Stephanie did a great job. I purchased my Jeep. The next day the battery died. Stephanie said they would compensate me for what i paid for the battery. I sent a copy of the rec I purchased my Jeep. The next day the battery died. Stephanie said they would compensate me for what i paid for the battery. I sent a copy of the receipt the same day. It has been over 3 weeks and I have not heard back. Michael More

by michael9162001 Verified Customer Verified Customer

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Could use improvement on customer service at this location overall, Spencer the salesman once he got involved in my situation has been nothing but helpful. Please relay this message to him overall co location overall, Spencer the salesman once he got involved in my situation has been nothing but helpful. Please relay this message to him overall communication could improve at this location. More

by jsnet1028 Verified Customer Verified Customer

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This is my third purchase at San Antonio Jeep Chrysler Dodge Ram and Samantha, Dennis, Spencer, and Nick always ALWAYS take excellent care of me! This is my forever dealership! Dodge Ram and Samantha, Dennis, Spencer, and Nick always ALWAYS take excellent care of me! This is my forever dealership! More

by stephmbadillo87 Verified Customer Verified Customer

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This is my second purchase with Sam. I love that she always takes seriously remote buyers like myself. I am from Dallas and I rather drive 4 hours to make a deal with her than purchasing I love that she always takes seriously remote buyers like myself. I am from Dallas and I rather drive 4 hours to make a deal with her than purchasing a vehicle locally. The reason is very simple; high ethics and transparency with the numbers when negotiating/closing your deal. It is great that I can call her or anyone in her staff and get a detailed statement of your purchase and work with her your numbers. She cares about your budget. Definitely a great Sales Manager. If God allows, see you in a few years again! More

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I think the dealership needs to do a better job at confirming the Carfax description before they simply regurgitate that info. I bought a CPO that listed cooled seats in the key features. Under the "S confirming the Carfax description before they simply regurgitate that info. I bought a CPO that listed cooled seats in the key features. Under the "Sellers description" it further lists "front ventilated seats". Neither are true!! When I test drove the vehicle I was more concerned with the drive ability, engine noises, alignment, etc and did not even think about checking for cooled seats. The AC was running great and kept us cool during the 10 minute test drive. Speaking from experience, leather seats are just too dang hot in San Antonio and, as I told the dealership when I brought this to their attention, I would have never purchased a vehicle with leather seats without the ventilation feature. I'm super disappointed, I now have 2 vehicles with hot leather seats without ventilation. This is a lack of oversight on the dealership and could have been prevented by simply verifying information before listing a vehicle for sale. More

by RAYEROCHE Verified Customer Verified Customer

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Joey Uriegas, Spencer and Latzu were all very professional. I never felt any pressure from my salesman, Joey. I told him what I could afford and he hit a home run. I would recommend San Antonio D professional. I never felt any pressure from my salesman, Joey. I told him what I could afford and he hit a home run. I would recommend San Antonio Dodge to anyone who’s looking for a car/truck. More

by abuelita6150 Verified Customer Verified Customer

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Never informed about warranties left on vehicle, was not told how long it would take to payoff the trade in , now I’m stuck with 2 payments unless I get it paid it off by next week. Also might get stuck pay told how long it would take to payoff the trade in , now I’m stuck with 2 payments unless I get it paid it off by next week. Also might get stuck paying for any short pay fie exceeding the payoff amount when the transaction was done. More

by vaeder00 Verified Customer Verified Customer

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I will continue to go to SCJD I always get treated well. They’re great They’re great More

by cv78148 Verified Customer Verified Customer

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10/10 experience Andrew was the best salesman ever! !! Made the process super easy. We’re from out of town and purchased a 2023 Hellcat charger widebody jailbreak that was super hard to find in state an !! Made the process super easy. We’re from out of town and purchased a 2023 Hellcat charger widebody jailbreak that was super hard to find in state and he had everything set up to where all we had to do was come sign for our vehicle. He even went the extra mile to be sure the tank was filled up for us to get home and had the car detailed upon our arrival! Also set up for us to take pictures and stuck to his word on our trade quote! 100% would recommend Andrew and this dealership in general. We were already pre approved through a third party lender but they were able to get our interest rate even lower and discounted our warranty and gap insurance. We had an amazing experience all around. More

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Everyone was super friendly and personable throughout the process. Aaron was very helpful answering any questions I had a following up. process. Aaron was very helpful answering any questions I had a following up. More

by JJN Verified Customer Verified Customer

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