Stacey Thornton | Page 29

Fuzz was very helpful in helping us choose the right vehicle for our needs. He was wonderful to work with and guided us in every step of the process. Our whole experience at Jim Butler was great. vehicle for our needs. He was wonderful to work with and guided us in every step of the process. Our whole experience at Jim Butler was great. More

by A. Albers Verified Customer Verified Customer

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Very easy transaction. Bryan Lagunas was great to work with. He made it very easy and enjoyable Bryan Lagunas was great to work with. He made it very easy and enjoyable More

by hondo5330 Verified Customer Verified Customer

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Stacey was great! He made it easy to buy a new car. He gave me some great advice about warranties. He made it easy to buy a new car. He gave me some great advice about warranties. More

by catcol474 Verified Customer Verified Customer

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Great service great inventory. Didn’t waste time got down to business. No problems at all. Didn’t waste time got down to business. No problems at all. More

by 3719kbrown Verified Customer Verified Customer

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Nice and helpful people they don’t push you into something you don’t want and salesman was very patient something you don’t want and salesman was very patient More

by terrypollard68 Verified Customer Verified Customer

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Every one was wonderful! No problems at all. I would refer everyone I know to go to Jim butler. No problems at all. I would refer everyone I know to go to Jim butler. More

by dbour278 Verified Customer Verified Customer

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1st time dealing with Jim Butler Chevrolet and Brian Ries was a pleasure to work with on getting my 2023 Tahoe. Stacey Thorton was also a pleasure to work with on getting it financed. was a pleasure to work with on getting my 2023 Tahoe. Stacey Thorton was also a pleasure to work with on getting it financed. More

by only1jaydc Verified Customer Verified Customer

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I have been dealing with butler Chevy for 15 years. Also has good deals and easy to work with. Also has good deals and easy to work with. More

by ksgooch Verified Customer Verified Customer

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Great experience all around. From the salesman to the closer. They went over everything with us From the salesman to the closer. They went over everything with us More

by putaspellonu Verified Customer Verified Customer

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Chad the salesman was very knowledgeable and very sweet. I really enjoyed the process with him. He is young and seems like he is still learning but really helped the process. Chad was 5 stars all the way. I really enjoyed the process with him. He is young and seems like he is still learning but really helped the process. Chad was 5 stars all the way. Now to the bad....went in to meet with Stacey to finish the process. I definitely understand that he needs to explain the entire extended warranty information, I totally get it. I explained that I had no interest in an extended warranty at all. He kept explaining and I kept saying no thank you. Then pulls out examples of how much money it would cost if I didn't have it and again I said no thank you. Then he said well for $2.50 a day you could protect yourself. I being funny said, well if I have to spend $2.50 a day I would not be able to eat lunch, and he said, "Well then you probably shouldn't be buying this car!!!" I saw red...and my husband knew it and said, let's just go...we don't need to buy this car from them. I think Stacey realized then that he had messed up...and tried to back track. As I realized this guy was trying to add $4500 to my loan, my blood was boiling. I get it...its his job to sell them, but when someone says no multiple times, take that as an answer and DO NOT insult the person spending $26,000. That being said, I love my car, sucks that the lifetime power train warranty is only good if you get your car serviced there. I live in Troy IL and that's a bit far for an oil change. Chad did a great job of getting it all cleaned up and gassed up. I really appreciated that. It was a very long process 4 hours was way too long. More

by pennie_bryan Verified Customer Verified Customer

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