Stanley Moore

There is no other place I would go to get work done. They are the best! They are the best! More

by STANMOORE2 Verified Customer Verified Customer

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The sales crew/managers at Russ Darrow Mazda were friendly, professional and eminently attentive to my car buying needs. friendly, professional and eminently attentive to my car buying needs. More

by CBALLMAN2 Verified Customer Verified Customer

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Janae Anthony & Gwen HELPED ME tremendously! ! At first I thought I wasn’t getting a car because of my credit score and how high my car note will be , but they made it happen for me ! Now I’m in ! At first I thought I wasn’t getting a car because of my credit score and how high my car note will be , but they made it happen for me ! Now I’m in a 2025 Mazda truck with my low car note and its helping building my credit !!! I will love to give a shout to out them two personally and Jalen for making me apart of the Mazda family ! More

by KEYANNACLAY71 Verified Customer Verified Customer

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Do NOT let your guard down with the Financing. Their messaging while you are on hold is to trust them with a transparent process. This is not what I experienced with Stanley. Ask to see the financ Their messaging while you are on hold is to trust them with a transparent process. This is not what I experienced with Stanley. Ask to see the financial breakdown on a printed out hardcopy before signing electronically. The electronic tablet does not clearly show the costs. Nor was I shown the explicit additional cost of the extended warranty coverage that was being discussed. I was only shown estimated monthly payments, not the line items. My final loan costs were much higher than I was expecting and I did not clearly see them in the electronic forms. Also if the dealership is going to require purchase of the etch security system for $500, it should be included in the cost of the vehicle, not presented as an additional upgrade, because I was not allowed to remove it from the purchase. The final contract documents also had errors in it that I had to have corrected after the fact. I had no problem with the sales team, they got me in to see a popular used vehicle that I am very happy with and I went into finance with a number that I was pretty happy with other than the etch being required. I was very disappointed with the experience with Stan. He was pleasant to talk with during the process, but I was sold coverage without understanding the additional cost. More

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Robyn was great! !! Thank you so much for helping me and my family! You rock! !! Thank you so much for helping me and my family! You rock! More

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I love love the Mazda SUV! I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course gets the crown for the most helpful . Thank you everyone we will be back! More

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Awesome job. . easy deal and pleasure to work with. Drove over 1000 miles to get this awesome deal. Would've driven 2000 miles . easy deal and pleasure to work with. Drove over 1000 miles to get this awesome deal. Would've driven 2000 miles More

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Great car buying experience. Robyn was hands down the best sales rep we’ve had. She was able to get me in the CX-7 we were looking for with lower payment than expected. I HIGHLY Robyn was hands down the best sales rep we’ve had. She was able to get me in the CX-7 we were looking for with lower payment than expected. I HIGHLY recommend. More

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Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department! new ride and amazing service department! More

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