Stas Dokukin | Page 10

It was quick and easy to find the vehicle I was wanting and get approved for the financing I needed. They were extremely helpful and committed to making sure I had the best support they had to offer! and get approved for the financing I needed. They were extremely helpful and committed to making sure I had the best support they had to offer! More

by RinSakaura Verified Customer Verified Customer

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Gerald was great to work with along with our financial guy Stan we had! We were running short on time and he even helped transfer all our stuff from the old vehicle to the new which was just really going guy Stan we had! We were running short on time and he even helped transfer all our stuff from the old vehicle to the new which was just really going the extra mile! More

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Aaron was very patient & kind. He sat with my father and I most of the day today, and ended up helping me get into my dream vehicle! Thank you Aaron & also to the finance manager a He sat with my father and I most of the day today, and ended up helping me get into my dream vehicle! Thank you Aaron & also to the finance manager as well. More

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Always a clean and friendly atmosphere, never make you feel rushed or pressured, really appears like they genuinely Love what they do. feel rushed or pressured, really appears like they genuinely Love what they do. More

by Kirk.ronning Verified Customer Verified Customer

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Right away there was a salesman, Chase, waiting for me and they had the car washed and ready for me to test drive, with only an hour prior notice to me being there. The salesman walked me around the car t and they had the car washed and ready for me to test drive, with only an hour prior notice to me being there. The salesman walked me around the car to inspect it before even driving it, which i was very impressed by. He took the time to thoroughly explain every aspect and detail of the car, and was extremely professional, knowledgeable, and courteous. I don’t think there was a question that he wouldn’t have known an answer to. After the test drive, the salesman took the time to sit down with me and discuss number and where I would be comfortable at for a payment. The finance guy, Stas, worked hard to get the payment I wanted without extending the loan length too much further than what I wanted as well. He made sure to find the best interest rate and when I came down to it, he even asked the manager if there was anything more they could do to get me where I wanted to be. They were able to increase my trade in amount, which did the trick. He also threw in a 6 year, 100.000 mile warranty, at cost, or around $2500 off the original extended warranty amount. Not to mention this dealership automatically adds a clear coat to all vehicles and has added insurance available to the customer for the first year for free which covers most all dents, scratches, tears in the interiors, cracks in the windshield, etc. None of the people I worked with were “pushy” in any way, as some dealerships can tend to be. They also gave me an entire tour of the dealership, and once financing was complete had the car waiting for me with a full tank of gas. My salesmen even took the time to set up OnStar and help with any setting changes. They were completely transparent during the entire interaction and made it make sense for me to upgrade. Everyone involved in the sale was more than courteous, personable, and truly wanted to hear my thoughts. I will be continuing business with them in the future, and would recommend them to anyone looking for a vehicle. More

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Trevor was great to talk to. ! He was fun! Funny! He really went out of his way to make sure I knew what was going on. Especially since I didn't even know what I wanted. He found ! He was fun! Funny! He really went out of his way to make sure I knew what was going on. Especially since I didn't even know what I wanted. He found what needed! Thanks More

by YOUNGCHARLIE307 Verified Customer Verified Customer

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Friendly, welcoming staff, who were willing to take time to insure we felt comfort with our purchase before we left. to insure we felt comfort with our purchase before we left. More

by JAMMERB2006 Verified Customer Verified Customer

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Tim was very helpful, informative, and sensitive to my situation of purchasing a new vehicle on my own after the recent passing of my husband. Thank you Tim. situation of purchasing a new vehicle on my own after the recent passing of my husband. Thank you Tim. More

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Salesman took time to completely review all the features and options available. Spent time showing me the parts and service departments. and options available. Spent time showing me the parts and service departments. More

by PAPALARS09 Verified Customer Verified Customer

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What an amazing TEAM Gateway has! We were interested in a pre-owned vehicle, and from the moment we arrived we were promptly greeted, shown the vehicle, Joel rode along on test drive We were interested in a pre-owned vehicle, and from the moment we arrived we were promptly greeted, shown the vehicle, Joel rode along on test drive to answer any questions. We returned, negotiated a price, met with Stas to learn about extended warranty options, they gave the Acadia one more once over cleaning and off we went!! Very excited for my new ride and most appreciative of the awesome customer service! Thanks Gateway TEAM! More

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