Stephanie Ducharme

Stephanie (and the rest of the staff) was awesome. They were fast, friendly and very knowledgeable. I felt comfortable and secure making my purchase. There's nothing I would have wanted to change in They were fast, friendly and very knowledgeable. I felt comfortable and secure making my purchase. There's nothing I would have wanted to change in my customer experience. Thank you More

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From the saleswoman to the general manager I found everyone to be professional, respectful and to the point. everyone to be professional, respectful and to the point. More

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Working with Stephanie was a very good experience. She listened to me and was responsive to my requests. She prepared a couple of trucks for me to test drive. If she didn't have the answer, she asked She listened to me and was responsive to my requests. She prepared a couple of trucks for me to test drive. If she didn't have the answer, she asked her colleagues and that to me is a testimony to the support I have expected and received from the Heritage team. The process was painless - visit, test drive, select and leave with a new vehicle in a few hours. That is one of the main reasons I purchase my trucks from Heritage. More

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When my car of 8 years got totaled, I was left with no other choice but to get a new ride. I found a car I was interested in at Heritage Ford and went to test drive it, but when I got there it had already other choice but to get a new ride. I found a car I was interested in at Heritage Ford and went to test drive it, but when I got there it had already been sold. I was disappointed, but Stephanie was sure to take the parameters I gave her and showed me a few other cars that might be a match for me. Thanks to her practical listening and inviting attitude, we found the right car for me on the first try; one test drive and look at the interior and I knew it was the one for me! Not only that, but even after weeks of driving it, Stephanie still checks in and answers any questions I’ve had! I thoroughly recommend Stephanie if you want a personable and stress-free purchase—thank you much Stephanie! More

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We walked intro the dealership only intending to test drive a Ranger and found ourselves leaving with the vehicle! Could not have been a more organic experience thanks to Stephanie! She listened to what drive a Ranger and found ourselves leaving with the vehicle! Could not have been a more organic experience thanks to Stephanie! She listened to what we were asking while engaging us in wonderful conversation making the experience stress free and actually pleasant. Thank you Stephanie. More

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Theresa was wonderful to work with to conclude the vehicle sale. She provided insight on all the financing options, though never pressured us to make any additional purchase. She was delightful to wo vehicle sale. She provided insight on all the financing options, though never pressured us to make any additional purchase. She was delightful to work with and minimized the stress of the transaction. Thank you, Theresa! More

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Stephanie reached out to me to check how my current Explorer was doing and if I had been thinking about updating. And I oddly was, so set up an appointment and when I got there, she was ready for me, a Explorer was doing and if I had been thinking about updating. And I oddly was, so set up an appointment and when I got there, she was ready for me, and we went on a test drive on a new Explorer at the same time the Manager evaluated my trade-in. This only took 45mins and deal was done. Came back later in day to take my new ride home. Simple easy, no pressure. Highly recommend Stephanie for you next new or used vehicle. Thanks again Stephanie and Ford. More

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