Stephanie Love
Stephanie Love at Lou Sobh Honda

Stephanie Love | Page 4

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
105 Reviews
4.9

105 Reviews

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105 Reviews of Stephanie Love

June 05, 2026

Dealership Rating
Employee Rating

Stephanie greeted me warmly and overwhelming reaffirmed that my decision to purchase my Ridgeline from Lou Sobh Honda was a good one. More

by LCDRSTRO
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Jun 08, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're thrilled to hear that Stephanie made you feel welcome and reaffirmed your decision to purchase your Ridgeline from Lou Sobh Honda. We appreciate your trust in our team and look forward to serving you again in the future.

June 05, 2026

Dealership Rating
Employee Rating

Thorough, helpful and has all my records online, so it's easy to see what needs to be done. Very professional people. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Lou Sobh Honda responded

Thank you for your thoughtful review! We're glad you find our online service records convenient and that our team has provided thorough and professional care. We truly appreciate your continued trust in Lou Sobh Honda.

June 03, 2026

Dealership Rating
Employee Rating

One of the primary reasons I choose to visit Lou Sobh Honda is the exceptional service provided by Jacob and the service team. I have made numerous purchases from their dealership, including referrals, a More

by T_Nytko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Lou Sobh Honda responded

Thank you for your continued loyalty and for taking the time to share your experience! We're honored that Jacob and our service team have earned your trust over the years. His dedication to providing exceptional service truly reflects our commitment to our customers. We sincerely appreciate your repeat business and referrals, and we look forward to serving you for many years to come. Thank you for choosing Lou Sobh Honda!

June 02, 2026

Dealership Rating
Employee Rating

I was kept well informed and appreciated the rental car The process was smooth, even though my car had to stay longer than anticipated I was kept informed. More

by JOEMAC409
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Jun 10, 2026

Lou Sobh Honda responded

Thank you for your review! We're glad Stephanie and our team kept you informed throughout the process and that the rental vehicle helped make things more convenient. We appreciate your patience and are happy to hear everything was handled smoothly despite the extended repair time.

June 02, 2026

Dealership Rating
Employee Rating

Lou Sobh Honda service department is the best! Everything went perfectly with my vehicle getting serviced! The bill was as promised and the delivery of my vehicle back to me was right on time! More

by Myhondadealer1
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Jun 10, 2026

Lou Sobh Honda responded

Thank you for the fantastic review! We're honored to hear that everything went perfectly with your service visit. Providing accurate estimates, timely service, and a smooth experience is what we strive for every day. We appreciate your trust in the Lou Sobh Honda Service Department and look forward to serving you again.

June 02, 2026

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Employee Rating

team went above and beyond to resolve squeking noise issue. It was very unsusual issue and team took effort to fix it. Thanks!! More

by pradeepkit2002
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Jun 10, 2026

Lou Sobh Honda responded

Thank you for your review! We're glad Stephanie and our team were able to resolve the unusual squeaking noise issue. We take pride in going the extra mile to diagnose and repair challenging concerns, and we're happy to hear you had a positive experience. Thank you for trusting Lou Sobh Honda with your vehicle.

May 22, 2026

Dealership Rating
Employee Rating

Great and professional people. Very reliable. Always pleasure to bring car there Simply the best More

by sergey.davidenko1
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

May 22, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We’re so glad to hear you continue to have reliable and professional experiences with our team. It’s always a pleasure to assist you, and we truly appreciate your kind words and continued trust in Lou Sobh Honda!

May 21, 2026

Dealership Rating
Employee Rating

Stephanie was great. She certainly made me feel confident in the work that was being done to the car. She kept me informed and up to date. She went above and beyond to he More

by Andrea
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

May 22, 2026

Lou Sobh Honda responded

Thank you for sharing your experience, Andrea! We’re so happy to hear Stephanie provided such great care and communication throughout your visit. Going above and beyond for our customers is what we strive for, and we’ll be sure to share your kind words with her. Thank you for choosing Lou Sobh Honda!

May 14, 2026

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Employee Rating

Overall experience was good, but can be improved. The service advisors communication and price explanations should be improved. Also upscaling for the services like engine filter and cabin filters sh More

by Rajendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Lou Sobh Honda responded

Thank you for your feedback. We’re glad to hear your overall experience was good, and we appreciate your comments regarding communication and pricing explanations. Feedback like yours helps us continue improving our service experience. Thank you for choosing Lou Sobh Honda!

May 13, 2026

Dealership Rating
Employee Rating

Dealership cannot fix my issue with the car, which is door locks . Frustrating to own a car for 5.5 years but locks cannot be fixed. More

by harborgirlsx3
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

May 18, 2026

Lou Sobh Honda responded

Thank you for your feedback. We understand how frustrating ongoing issues can be, especially with something as important as your door locks. We appreciate you bringing this to our attention and thank you for continuing to work with our team at Lou Sobh Honda.

May 19, 2026

Lou Sobh Honda responded

Good morning Joann, I wanted to apologize for the frustration you are experiencing and just reach out and see if we could set up a convenient time for you to meet with the service director and manager and look over the concern you are having with your CRV. Door lock issues can be very frustrating and we are more than open to trying to help. I have left you a message and we eagerly await your response. Thank you so much for taking the time to write a review and bringing this to our attention. Heather Cullen Service Manager hcullen@lousobhhonda.com 678-679-7286

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