Stephanie Pelzer
Stephanie Pelzer at Martin Kia

Stephanie Pelzer | Page 13

Sales Representative

Martin Kia

298 East Cleveland Ave
Newark, DE 19711

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4.8
156 Reviews
4.8

156 Reviews

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156 Reviews of Stephanie Pelzer

April 01, 2021

Dealership Rating
Employee Rating

This was my third lease from Martin KIA. The reason I keep coming back to Martin is the staff. They have consistently treated me and my wife very well. The process is quick and easy, as well as very prof More

by chuckdyke55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vernon Sharper, Catlin Osborne , Jordan Guillory, Shannon Smith

Apr 01, 2021

Martin Kia responded

Thank you Chuck for the great comments and 5 star review. We appreciate you taking the time to review Martin Kia and are honored that you remain a valuable member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

February 25, 2021

Dealership Rating
Employee Rating

Great service every time always get a great deal. Excellent sales and clean cars great selection very informative quick and easy paperwork process very nice I pad signature this time More

by Steve1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vernon Sharper, Catlin Osborne , Jordan Guillory, Shannon Smith

Feb 26, 2021

Martin Kia responded

Thank you Steve for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia and are honored to have you as a member of the Martin Kia customer family. Let us know if we can be of further assistance. Enjoy your new ride! Martin Delivers!

January 18, 2021

Dealership Rating
Employee Rating

My sales person was very good I would recommend working with Stephanie She was up front and honest about everything great communicator Answered all of our questions More

by andrewferris53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Martin Kia responded

Thank you Andrew for the wonderful comments. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

December 10, 2020

Dealership Rating
Employee Rating

The overall vehicle purchasing experience was a pleasure with no high pressure sales tactics. I received a more than fair value on my trade-in, a good price on the vehicle, and excellent financing terms. More

by Jack K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Catlin Osborne , Melvin Aiken, Rashaad Barbour, Jordan Guillory

Dec 10, 2020

Martin Kia responded

Thank you Jack for the amazing comments and 5 star review. We appreciate you taking the time to review Martin Kia and are happy to have you as a valuable member of the Martin Kia customer family. let us know if we can assist you with anything else. We are here for you after the sale as well. Enjoy your new ride! Happy Holidays, Martin Delivers!

November 05, 2020

Dealership Rating
Employee Rating

Stephanie was a pleasure to deal with. She was very friendly and helped me with any questions I had since I was new to the car shopping experience. The staff at Martin Kia was very friendly and accommo More

by arprocopio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2020

Martin Kia responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia and we want to welcome you to the Martin Kia customer family. We are here for you after the sale as well. Let us know if you need any other assistance. Enjoy your new Kia. Martin Delivers!

November 01, 2020

Dealership Rating
Employee Rating

Martin Kia and in particular, Stephanie, made our car buying process a smooth one. This was our second car we have leases from her and have been nothing but impressed with her professionalism and more i More

by kevfal3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2020

Martin Kia responded

Thank you for the incredible comments and 5 star review. We appreciate you taking the time to review Martin Kia and are honored to have you as a member of the Martin Kia customer family. We hope you enjoy your new Kia. Martin Delivers!

October 18, 2020

Dealership Rating
Employee Rating

Everyone was great and helpful. They didnt have the vehicle i wanted in stock but did a trade and met all of my needs! Were willing to add on things if i chose another car but understood i only wanted More

by lirwin89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon Smith, Neiko from finance was great too!

Oct 19, 2020

Martin Kia responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. We strive to exceed our customer's expectations. Let us know if we can assist you with anything else. Enjoy your new Kia! Martin Delivers!

September 20, 2020

Dealership Rating
Employee Rating

Sales rep Stephany was very pleasant to work with, very helpful but signing the final paperwork took way too long, 2.5 hours waiting time. This was very disappointing because the initial experience was ve More

by gmeeuwissen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Financial manager

Sep 20, 2020

Martin Kia responded

Thank you for the comments and review. I will bring your concerns to the attention of the sales manager. We appreciate you taking the time to review Martin Kia and welcome you to the Martin Kia customer family. Let us know if we can assist you with anything else. We are here for you after the sale as well. Enjoy your new Kia. Martin Delivers!

July 04, 2020

Dealership Rating
Employee Rating

Mr. Vernon was very helpful throughout the whole process. He made the whole experience easy for my wife and I, by being thourough and patient when answering all of our questions More

by Marlon1101
Recommend Dealer
Yes

Other Employees Tagged: Vernon Sharper, Catlin Osborne , Melvin Aiken, Rashaad Barbour, Jordan Guillory, Shannon Smith

Jul 05, 2020

Martin Kia responded

Thank you Marlon for the kind words and 5 star review. We appreciate you taking the time to review Martin Kia and want to welcome you to the Martin Kia customer family. Let us know if you need our assistance with anything else. Enjoy your new Kia. Martin Delivers!

June 19, 2020

Dealership Rating
Employee Rating

Best car buying experience ever! Stephanie was friendly, knowledgeable and accommodating. Mark was very helpful to get me even better financing than I got through my own bank. Looking forward to a long, h More

by marlyn.hollars
Recommend Dealer
Yes

Other Employees Tagged: Shannon Smith, Mark- Finance Manager

Jun 19, 2020

Martin Kia responded

Thank you Marlyn for the great comments and 5 star review. We appreciate you taking the time to review Martin Kia and want to welcome you to the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

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