156 Reviews
Write a Review156 Reviews of Stephanie Pelzer
April 01, 2021
This was my third lease from Martin KIA. The reason I keep coming back to Martin is the staff. They have consistently treated me and my wife very well. The process is quick and easy, as well as very prof keep coming back to Martin is the staff. They have consistently treated me and my wife very well. The process is quick and easy, as well as very professional. Also, I have loved every KIA as well. I will be back in three years to lease again. I would also recommend Martin KIA of Newark Delaware to anyone as they have always done right to me. More
Other Employees Tagged: Vernon Sharper, Catlin Osborne , Jordan Guillory, Shannon Smith
February 25, 2021
Great service every time always get a great deal. Excellent sales and clean cars great selection very informative quick and easy paperwork process very nice I pad signature this time Excellent sales and clean cars great selection very informative quick and easy paperwork process very nice I pad signature this time More
Other Employees Tagged: Vernon Sharper, Catlin Osborne , Jordan Guillory, Shannon Smith
January 18, 2021
My sales person was very good I would recommend working with Stephanie She was up front and honest about everything great communicator Answered all of our questions with Stephanie She was up front and honest about everything great communicator Answered all of our questions More
December 10, 2020
The overall vehicle purchasing experience was a pleasure with no high pressure sales tactics. I received a more than fair value on my trade-in, a good price on the vehicle, and excellent financing terms. with no high pressure sales tactics. I received a more than fair value on my trade-in, a good price on the vehicle, and excellent financing terms. I was treated professionally throughout the entire purchasing process by Stephanie, my primary sales consultant, and everyone else I interacted with. I would highly recommend Martin Kia. More
Other Employees Tagged: Catlin Osborne , Melvin Aiken, Rashaad Barbour, Jordan Guillory
November 05, 2020
Stephanie was a pleasure to deal with. She was very friendly and helped me with any questions I had since I was new to the car shopping experience. The staff at Martin Kia was very friendly and accommo friendly and helped me with any questions I had since I was new to the car shopping experience. The staff at Martin Kia was very friendly and accommodating. More
November 01, 2020
Martin Kia and in particular, Stephanie, made our car buying process a smooth one. This was our second car we have leases from her and have been nothing but impressed with her professionalism and more i buying process a smooth one. This was our second car we have leases from her and have been nothing but impressed with her professionalism and more importantly, her honesty. We appreciate her and will return in 3 years. Thanks Stephanie! More
October 18, 2020
Everyone was great and helpful. They didnt have the vehicle i wanted in stock but did a trade and met all of my needs! Were willing to add on things if i chose another car but understood i only wanted vehicle i wanted in stock but did a trade and met all of my needs! Were willing to add on things if i chose another car but understood i only wanted a certain one and they made sure i got it! More
Other Employees Tagged: Shannon Smith, Neiko from finance was great too!
September 20, 2020
Sales rep Stephany was very pleasant to work with, very helpful but signing the final paperwork took way too long, 2.5 hours waiting time. This was very disappointing because the initial experience was ve helpful but signing the final paperwork took way too long, 2.5 hours waiting time. This was very disappointing because the initial experience was very good. More
Other Employees Tagged: Financial manager
July 04, 2020
Mr. Vernon was very helpful throughout the whole process. He made the whole experience easy for my wife and I, by being thourough and patient when answering all of our questions He made the whole experience easy for my wife and I, by being thourough and patient when answering all of our questions More
Other Employees Tagged: Vernon Sharper, Catlin Osborne , Melvin Aiken, Rashaad Barbour, Jordan Guillory, Shannon Smith
June 19, 2020
Best car buying experience ever! Stephanie was friendly, knowledgeable and accommodating. Mark was very helpful to get me even better financing than I got through my own bank. Looking forward to a long, h knowledgeable and accommodating. Mark was very helpful to get me even better financing than I got through my own bank. Looking forward to a long, happy relationship with this dealership. More
Other Employees Tagged: Shannon Smith, Mark- Finance Manager

