Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
677 Reviews
4.9

677 Reviews

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677 Reviews of Stephanie Spangler

January 17, 2026

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Employee Rating

I will say do not ever, I mean EVER take your vehicles to them because they will tell you it will be ready in 1 week but instead that one week turns into 6 months. It’s better to trash your vehicle than to More

by Qdurani
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Recommend Dealer
No

January 16, 2026

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Good customer service , was really nice recommend others to come visit this dealership. Thank you More

by elijahd0903
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Recommend Dealer
Yes

January 15, 2026

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The staff was great, Robert was super helpful and squeezed me in, the work was fast and I was in and out. Great sales rep and definitely worthy of a management position. More

by glizzdogg
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Recommend Dealer
Yes

January 14, 2026

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Upon entering, the workers seem unattentive to customers. However, Stephanie was very attentive to me. More

by cspel002
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Recommend Dealer
Yes

January 11, 2026

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Stephanie kept me informed throughout the work for my 2024 Escape and then my 2015 F150. Made the transition from one vehicle to the next extremely easy More

by CJYorktown
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Recommend Dealer
Yes

January 10, 2026

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The service was courteous and prompt and I was finished in a very timely manner. More

by fbsmithva
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

January 10, 2026

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The service was timely and courteous and I was finished in a very reasonable time. More

by fbsmithva
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Recommend Dealer
Yes

January 09, 2026

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The problem I had was after 2 days I could not start car. The battery was checked during service and I had to call AAA and they had to replace my battery. More

by alzee
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Recommend Dealer
Yes

January 08, 2026

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She is an asset to your service department. Very pleasant personality. Easy to talk to. Very knowledgeable and explains things thoroughly. More

by Jones
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Recommend Dealer
Yes

January 08, 2026

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Friendly, Professional, productive I live in Suffolk, pass many ford dealerships for yours You're welcome More

by GEN3BOONEMEN
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

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