Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
687 Reviews
4.9

687 Reviews

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687 Reviews of Stephanie Spangler

February 10, 2026

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Employee Rating

Very relaxing and friendly. Quick service. It was clean and the waiting area was comfortable More

by jmd4wr
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

February 08, 2026

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Employee Rating

Was seen right away address only what needed to be and are waiting for replacement parts to come in. More

by tseymore8675
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

February 08, 2026

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Employee Rating

I don't like that you pass on your credit card service fee to the customer. Most businesses accept this fee as a cost of doing business. More

by JOYSRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ELIJAH BOBINGER

February 06, 2026

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Employee Rating

very professional and courteous and clean facility. I have always been treated great and valued there. More

by rws13
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Marshall, ELIJAH BOBINGER

February 06, 2026

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Employee Rating

Went in for an oil change and to fix my center console and was told there is no time to fix my center console. Service manager did not have time for me to schedule a follow up appointment so I still have More

by bcrews926
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 06, 2026

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Employee Rating

I've been dealing with Southern Ford all my life and I like it a lot I'll even tell my friends to go there More

by ernestwashington65
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Workmanship
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Recommend Dealer
Yes

February 05, 2026

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Elijah was very professional and courteous and cares about his customers. He is truly an asset to Southern Ford. More

by rws13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ELIJAH BOBINGER

February 02, 2026

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Employee Rating

Good as usual - very dependable. Always enjoy working with Stephanie. Knowledgeable and professional technicians. More

by fpittman49
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

January 31, 2026

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Employee Rating

efficient, nice guest lounge, The facility is ran efficiently, the advisor communicated effectively with me on what Expedition needed. More

by PJENSEN
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

January 26, 2026

Dealership Rating
Employee Rating

Great people to work with. Very thorough. It was my first time at Southern Ford and I was very impressed. I will be back . More

by Leonard
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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