Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 5

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
799 Reviews
4.9

799 Reviews

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799 Reviews of Stephanie Spangler

May 09, 2026

Dealership Rating
Employee Rating

Great service and personal support for the customer needs and safety concerns that are addressed. More

by aceppsrob0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 08, 2026

Dealership Rating
Employee Rating

They were all nice, accommodating, and caring. Stephanie was super amazing. The mechanic kept me informed at all times and was also so very nice. The best auto dealership I have ever dealt with! More

by Luvthepaws
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 27, 2026

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 08, 2026

Dealership Rating
Employee Rating

I came in without an appointment and the service department reacted positively and got my work done for me in an expeditious manner with the utmost courtesy. More

by Baldwinfamily5
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 08, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 08, 2026

Dealership Rating
Employee Rating

Stephanie is a top of the line associate. She always takes good care of me. She is the reason I continue choosing southern Ford Newport news. Her technicians always do excellent work on all m More

by Austin Soule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 06, 2026

Dealership Rating
Employee Rating

Stephanie did a great job and saved me money as she found I had money in my Ford Maintenance Account More

by COFFEYBEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 06, 2026

Dealership Rating
Employee Rating

Easy to schedule, very professional, great communication, and repairs was completed in a timely manner. More

by Jimmy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2026

Dealership Rating
Employee Rating

Very satisfied customer. Service was completed professionally and in a timely manner. Stephanie was very professional. More

by Samtaliaferro203
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 08, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 01, 2026

Dealership Rating
Employee Rating

Quick, polite, pleasant to deal with and competent. I always have my F-150 serviced there and nowhere else. More

by christoph.leemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones

May 08, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 01, 2026

Dealership Rating
Employee Rating

Employees at Southern Ford were very professional helpful and kind. They sent me video of the work performed. I will definitely continue my business with Southern Ford. More

by shezzbad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 30, 2026

Dealership Rating
Employee Rating

Stephanie is THE best. Greets me with a smile every time. Sets my expectations with the service that will be performed and keeps me informed through the process. Never any More

by gidupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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