Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 6

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
799 Reviews
4.9

799 Reviews

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799 Reviews of Stephanie Spangler

April 29, 2026

Dealership Rating
Employee Rating

Stephanie was wonderful polite and patient. She made the whole process go smoothly. I really enjoyed my experience with her. Thank you so much. More

by nishamcclain33
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 01, 2026

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 28, 2026

Dealership Rating
Employee Rating

Great service from this establishment and team. Stephanie is a great asset to the team, and one of the main reasons I bring all of my vehicles here to be serviced. More

by rolopz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 28, 2026

Dealership Rating
Employee Rating

Stephanie is an asset to the dealership. Concerning to see how busy she is on most of my visits. Give her a raise! More

by DALLAS162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 28, 2026

Dealership Rating
Employee Rating

I always have a great experience with Stephanie. She listens and she makes sure that all of my concerns are addressed. More

by bmbcindy61
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

April 24, 2026

Dealership Rating
Employee Rating

Steph has a great way about her she is very efficient and friendly. She updates on when the car will be ready. More

by alzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 23, 2026

Dealership Rating
Employee Rating

Stephanie was a pleasure to work with and I have requested she be my service liaison from now on. More

by SAMANTHALYNN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elijah Bobinger

April 21, 2026

Dealership Rating
Employee Rating

Southern Ford always provides quick and efficient service. I like the video where the tech shows you what is going on with your vehicle. Definitely will be coming back. More

by tluther1971
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Apr 23, 2026

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2026

Dealership Rating
Employee Rating

Eddie Marshall and the truck crew have been great. Good communication, good work, and really helped resolve an insurance issue. More

by Easleybw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Marshall , P.J. The Mechanic

Apr 23, 2026

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 18, 2026

Dealership Rating
Employee Rating

The only reason I go to the dealership is because of Stephanie. She's polite , professional, and approachable . She keeps me informed. More

by Robin
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

April 18, 2026

Dealership Rating
Employee Rating

They sent me a letter to schedule recall service. Got that setup. Dropped car off and they called me as soon as it was done. When i went in they had my keys and work order ready. And actually i had t More

by marshallag86
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

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