Stephanie Stepanek | Page 11

I had a great experience buying my first car in 16 years. I was in and out of the dealership — with my car, financing, and plates all in order — in under 3 hours. Derek Lee’s knowledge, professionalism, and I was in and out of the dealership — with my car, financing, and plates all in order — in under 3 hours. Derek Lee’s knowledge, professionalism, and courtesy were outstanding. He made the entire experience— which I was secretly dreading— easy, friendly, and (very) low pressure. I would not hesitate to recommend Valley Honda, and in particular Mr Lee, to anyone looking for a new or used Honda. More

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This dealership is phenomenal! They really went above and beyond to earn our business. After struggling with four other dealers, we came in with low hopes of finding something that They really went above and beyond to earn our business. After struggling with four other dealers, we came in with low hopes of finding something that worked for us. Norma was incredible when we arrived; she made us feel like more than just customers. We fell in love with a car, and they really tried to make it work for our situation. Given how tough things were for us, we knew it would take a miracle to get approved. But they did it! They got us approved for a car we love. There was a cosmetic issue we missed, but the dealer pointed it out and is fixing it at no cost. Plus, Norma went the extra mile and got us floor mats for the inconvenience. I can’t praise her enough! After a terrible experience at the Honda in Dekalb/Sycamore, I was hesitant to try another Honda dealer, but I’m so glad we chose Valley Honda for this purchase. We’ll definitely keep coming back and refer our friends. Thank you, Norma and Valley Honda! More

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I had a great experience buying my first car here. I worked with Derek and he made the experience as stress free as possible. He was very friendly and welcoming! I worked with Derek and he made the experience as stress free as possible. He was very friendly and welcoming! More

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Large showroom, service area (no appt needed) w/ well-appointed waiting room, kids room, new vehicle delivery room and parts department. At the time of writing, wide inventory to choose from. Never well-appointed waiting room, kids room, new vehicle delivery room and parts department. At the time of writing, wide inventory to choose from. Never feel pressured. I have been to several other makes / dealerships, but keep coming back...it's the best in the area. Mark Fitzpatrick and Nick Theodor made the process quick, simple and stress-free. All of our questions were answered and time was taken to allow for test-drives, decision-making and final delivery of the vehicle (w/ options installed). More

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Fredrick Sims was very professional and provided me with all information needed, and answered all of my questions I answered. He even reached out to a little further to ensure that I understood all aspects all information needed, and answered all of my questions I answered. He even reached out to a little further to ensure that I understood all aspects of the purchase. Very professional and was not over powering to get a sell. I would recommend him in the future. More

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Delaney, Katy, and Stephanie were exceptional during my purchase experience!! They all went above and beyond. So happy that you guys were able to help me and my situation with my trade in. I will definitel purchase experience!! They all went above and beyond. So happy that you guys were able to help me and my situation with my trade in. I will definitely be back again for future purchases and service! thank you again valley honda! PS. Delaney is a keeper for the sales department. treat her well. More

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We found everyone at Valley Honda yo be very welcoming and a friendly place to do business and a friendly place to do business More

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The dealership is clean, well appointed, and inviting. All staff is knowledgeable and accommodating making our experience satisfying. Both Luis and Stephanie took great care of us. All staff is knowledgeable and accommodating making our experience satisfying. Both Luis and Stephanie took great care of us. More

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Nick was great to work with. Knowledgeable of the cars and products, and was professional and helpful through the process of getting my new car! Knowledgeable of the cars and products, and was professional and helpful through the process of getting my new car! More

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Umesh was great from start to finish. The video he sent of the vehicle that I inquired about was helpful. After meeting with Umesh, I could tell that he is a family man and is understand The video he sent of the vehicle that I inquired about was helpful. After meeting with Umesh, I could tell that he is a family man and is understanding in the vehicle decision making process. I would absolutely recommend purchasing a vehicle from Umesh to my friends and family. More

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