Stephanie Thornton

Extremely helpful and explanatory about all of the vehicle options, as well as with the financing. vehicle options, as well as with the financing. More

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My experience with heritage Toyota was great! Chano king is the best salesman I’ve had, he was professional, fast, and reliable. He was able to get me into the truck I’ve been looking at and didn Chano king is the best salesman I’ve had, he was professional, fast, and reliable. He was able to get me into the truck I’ve been looking at and didn’t force any hard sales tactics. The entire process was stress free and a process I’d gladly come back to do again when that time comes. More

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Aydan was professional, patient, and knowledgeable. He walked me through the car buying process from beginning to end! He even offered to come in on his day off to help me. He walked me through the car buying process from beginning to end! He even offered to come in on his day off to help me. More

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I had a truly wonderful experience. My salesperson was attentive and patient. The rest of the staff was also so friendly and helpful. My salesperson was attentive and patient. The rest of the staff was also so friendly and helpful. More

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Will was great. He helped me navigate through this whole car buying process. He was easy to talk to. He helped me navigate through this whole car buying process. He was easy to talk to. More

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Excellent service. Met all my expectations of car buying experience. Will recommend to all my friends Met all my expectations of car buying experience. Will recommend to all my friends More

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Chano King it the BEST AT WHAT HE DOES! !. From the first moment we met I knew that i was safe in making a purchase. I really didn't bank on leaving with a new car but after working his mag !. From the first moment we met I knew that i was safe in making a purchase. I really didn't bank on leaving with a new car but after working his magic, he and Ms. Stephanie Thornton worked a MIRACLE ! And I drove away with a BRAND NEW 2025 Toyota Cross...I am so blessed to have had them help me with my purchase. I hightly recommend Heritage Toyota Owings Mill...Mr. Chano King is the KING OF DEALS. BRAVO! Nicole Austin Thomas More

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If you have time to spend, then I would recommend this dealership. My transaction took forever and I came with a check. I didn't get a demo of the car's features. And trying to reach finance after my purc dealership. My transaction took forever and I came with a check. I didn't get a demo of the car's features. And trying to reach finance after my purchase never resulted in a return call. More

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Im very happy. The service is nice. Great peeople to deal with here. I highly recommend. The service is nice. Great peeople to deal with here. I highly recommend. More

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Joey Cheng provided exceptional customer service with my recent purchase of a 2025 Land Cruiser 1958. He was attentive, thorough and very well organized. Of all the times that I’ve purchased vehicles, thi recent purchase of a 2025 Land Cruiser 1958. He was attentive, thorough and very well organized. Of all the times that I’ve purchased vehicles, this past experience was the most stress-free experience I’ve ever had. I left the dealership feeling like I’ve gotten great value for my time and money. Thanks again, Joey! More

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