
Stephanie Thornton
F&I Manager
Heritage Toyota Owings Mills
9801 Reisterstown Rd.
Owings Mills, MD 21117
115 Reviews
Write a Review115 Reviews of Stephanie Thornton
October 22, 2025
The process was very easy. Test drive, digital app, sign the papers and boom! Out the door! Shout out to miss April! Best sales associate I’ve worked with in the last year! Test drive, digital app, sign the papers and boom! Out the door! Shout out to miss April! Best sales associate I’ve worked with in the last year! More
Other Employees Tagged: April Cromety Moore
October 21, 2025
April was the bomb, I came back 4xs before I purchased and she was patient and waited for me not to feel like I was making a spontaneous purchase. She is the only sales person I recommend! and she was patient and waited for me not to feel like I was making a spontaneous purchase. She is the only sales person I recommend! More
Other Employees Tagged: John Holliday, April Cromety Moore
October 17, 2025
Super helpful. Accurate , competitive, and had stuff in stock. I didnt feel pressured, rushed or stupid in my questions . Accurate , competitive, and had stuff in stock. I didnt feel pressured, rushed or stupid in my questions . More
Other Employees Tagged: Denise Smith, Walter McDonald
October 02, 2025
Excelentes servicio! I will recomienda to everyone that i know to perchas here! Muchas gracias! I will recomienda to everyone that i know to perchas here! Muchas gracias! More
Other Employees Tagged: Luis Lopez, William Butler
October 01, 2025
Ms Stephanie Thorton is the most professional person I have the pleasure of working with. She has the integrity and ethical standards that made working with her a treasure. Her customer service is an asse have the pleasure of working with. She has the integrity and ethical standards that made working with her a treasure. Her customer service is an asset to any company, and I would recommend any that wants a car or van to her because I know she would give them the quality service that she gave me. Thank MS Thorton and I am a very satisfied customer. Thank all who participated in the purchasing of my vehicle. Thumbs -up !!!!!!!!!!!!!!! More
Other Employees Tagged: April Cromety Moore
September 24, 2025
William Butler helped me out from start to finish with my purchase today 9/23/25. I’m truly grateful for his patience and customer service. purchase today 9/23/25. I’m truly grateful for his patience and customer service. More
Other Employees Tagged: William Butler
September 11, 2025
Extremely helpful and explanatory about all of the vehicle options, as well as with the financing. vehicle options, as well as with the financing. More
Other Employees Tagged: April Cromety Moore
August 30, 2025
My experience with heritage Toyota was great! Chano king is the best salesman I’ve had, he was professional, fast, and reliable. He was able to get me into the truck I’ve been looking at and didn Chano king is the best salesman I’ve had, he was professional, fast, and reliable. He was able to get me into the truck I’ve been looking at and didn’t force any hard sales tactics. The entire process was stress free and a process I’d gladly come back to do again when that time comes. More
Other Employees Tagged: Chano King
August 13, 2025
Aydan was professional, patient, and knowledgeable. He walked me through the car buying process from beginning to end! He even offered to come in on his day off to help me. He walked me through the car buying process from beginning to end! He even offered to come in on his day off to help me. More
Other Employees Tagged: Erika Hodge, Aydan Brown
August 05, 2025
I had a truly wonderful experience. My salesperson was attentive and patient. The rest of the staff was also so friendly and helpful. My salesperson was attentive and patient. The rest of the staff was also so friendly and helpful. More
Other Employees Tagged: William Butler