Stephanie Thornton
Stephanie Thornton at Heritage Toyota Owings Mills

Stephanie Thornton

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.9
115 Reviews
4.9

115 Reviews

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115 Reviews of Stephanie Thornton

October 22, 2025

Dealership Rating
Employee Rating

The process was very easy. Test drive, digital app, sign the papers and boom! Out the door! Shout out to miss April! Best sales associate I’ve worked with in the last year! More

by Mawright241
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

October 21, 2025

Dealership Rating
Employee Rating

April was the bomb, I came back 4xs before I purchased and she was patient and waited for me not to feel like I was making a spontaneous purchase. She is the only sales person I recommend! More

by valeriea101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 17, 2025

Dealership Rating
Employee Rating

Super helpful. Accurate , competitive, and had stuff in stock. I didnt feel pressured, rushed or stupid in my questions . More

by Caggi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denise Smith, Walter McDonald

Oct 21, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your kind words! We're thrilled you had a positive experience with our team. We appreciate your support!

October 02, 2025

Dealership Rating
Employee Rating

Excelentes servicio! I will recomienda to everyone that i know to perchas here! Muchas gracias! More

by MARVINAAAVILES
Recommend Dealer
Yes

Other Employees Tagged: Luis Lopez, William Butler

Oct 05, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 01, 2025

Dealership Rating
Employee Rating

Ms Stephanie Thorton is the most professional person I have the pleasure of working with. She has the integrity and ethical standards that made working with her a treasure. Her customer service is an asse More

by jwalker
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Oct 05, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

September 24, 2025

Dealership Rating
Employee Rating

William Butler helped me out from start to finish with my purchase today 9/23/25. I’m truly grateful for his patience and customer service. More

by Kristen Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler

Sep 25, 2025

Heritage Toyota Owings Mills responded

Hi Kristen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 11, 2025

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Employee Rating

Extremely helpful and explanatory about all of the vehicle options, as well as with the financing. More

by kyle.d.byington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

August 30, 2025

Dealership Rating
Employee Rating

My experience with heritage Toyota was great! Chano king is the best salesman I’ve had, he was professional, fast, and reliable. He was able to get me into the truck I’ve been looking at and didn More

by Owen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chano King

Sep 02, 2025

Heritage Toyota Owings Mills responded

Hello Owen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 13, 2025

Dealership Rating
Employee Rating

Aydan was professional, patient, and knowledgeable. He walked me through the car buying process from beginning to end! He even offered to come in on his day off to help me. More

by CRose
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge, Aydan Brown

Aug 16, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 05, 2025

Dealership Rating
Employee Rating

I had a truly wonderful experience. My salesperson was attentive and patient. The rest of the staff was also so friendly and helpful. More

by Ellyrosales2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler

Aug 06, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

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