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Universal Mitsubishi
Sherman Oaks, CA
2,173 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 26, 2026
Tiki did a great job handling the sales
process/experience all online; making it easy to pick up the vehicle.
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by rubenseg24
Verified Customer
Verified Customer
Employees Worked With
Tiki
January 25, 2026
Great service, very informative.
Went above and beyond expectations. Friendly and welcoming customer service representatives.
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by ryanabundis18
Verified Customer
Verified Customer
Employees Worked With
January 19, 2026
Armen is always knowledgeable and accommodating.
Took care of all of our needs. He always welcomes us back.
More
by barbie-and-ken
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (147 Vehicles)
2026 Mitsubishi Outlander Sport
new
Labrador Black Pearl exterior
Automatic
Four-wheel Drive
Amenities
- Home Delivery
- No Contact Transactions
- Virtual Appointments
- Vehicle Sanitization
