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Universal Mitsubishi

Sherman Oaks, CA

Overview
Employees
Reviews
Vehicles
4.7
2,270 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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Sales 5355 Van Nuys Blvd. / Service 5151 Van Nuys Blvd.

Sherman Oaks, CA

91401

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Top Reviewed Employees

Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan

Service Manager
4.9
This rating includes all reviews, with more weight given to recent reviews.
View 1319 Reviews
Armen Yagubyan at Universal Mitsubishi

Armen Yagubyan

Service
4.9
This rating includes all reviews, with more weight given to recent reviews.
View 675 Reviews
Junior Avila at Universal Mitsubishi

Junior Avila

Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
View 288 Reviews
Tiki N at Universal Mitsubishi

Tiki N

Finance Manager
4.8
This rating includes all reviews, with more weight given to recent reviews.
View 364 Reviews
More Employees

Latest Reviews

September 20, 2026

Car was not ready when we went to pick it up- it was supposed to be fully charged and washed. Jacob was amazing and frankly saved the day! You have an excellent employee here who really made the diffe More
by KATHY.TURNER Verified Customer

Employees Worked With

Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.

September 19, 2026

Paul was my service manager who went above and beyond to quickly resolve a complicated and expensive issue for my PHEV. It was a complete different experience than the dealer where I baught the car. More
by JASON_HSIEH8 Verified Customer

Employees Worked With

Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.

September 16, 2026

Paul was such a great help and letting me understand my car and what it needed to be maintained on with also quick and fast service More
by PMELGAR89 Verified Customer

Employees Worked With

Paul
More Reviews

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Amenities

  • Home Delivery
  • No Contact Transactions
  • Virtual Appointments
  • Vehicle Sanitization