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Universal Mitsubishi

Sherman Oaks, CA

Overview
Employees
Reviews
Vehicles
4.7
2,284 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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Sales 5355 Van Nuys Blvd. / Service 5151 Van Nuys Blvd.

Sherman Oaks, CA

91401

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Top Reviewed Employees

Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan

Service Manager
4.9
This rating includes all reviews, with more weight given to recent reviews.
View 1327 Reviews
Armen Yagubyan at Universal Mitsubishi

Armen Yagubyan

Service
4.9
This rating includes all reviews, with more weight given to recent reviews.
View 681 Reviews
Junior Avila at Universal Mitsubishi

Junior Avila

Service Advisor
4.9
This rating includes all reviews, with more weight given to recent reviews.
View 289 Reviews
Tiki N at Universal Mitsubishi

Tiki N

Finance Manager
4.8
This rating includes all reviews, with more weight given to recent reviews.
View 365 Reviews
More Employees

Latest Reviews

October 05, 2026

I made an appointment for 11am, arrived a bit early, and my car did not go into a bay until hours later. Thankfully I did not have plans until that evening, but I had opted to wait at the service center exp More
by emilykabele Verified Customer

Employees Worked With

Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.

October 05, 2026

I Love this Mitsubishi service center. Paul has superb customer service, very transparent and a chill process. More
by PAO_OTR Verified Customer

Employees Worked With

Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.

October 05, 2026

Mr. Paul Tokatlyan is always attentive to youe evry needs Give you 101% Customer Satisfaction. Thanks, Oscar M De Jesus More
by odejesus Verified Customer

Employees Worked With

Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
More Reviews

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Amenities

  • Home Delivery
  • No Contact Transactions
  • Virtual Appointments
  • Vehicle Sanitization