Stephen Harstad

Great experience! Thank you. Stephen was easy to work with. Wonderful Customer service. Ken and Norene Thank you. Stephen was easy to work with. Wonderful Customer service. Ken and Norene More

Report | Print

During a routine oil change and mileage checkup, the mechanics at this dealership effectively totaled my engine. Accidents happen, it sucks but that is fine. What was not at all acceptable is that the s mechanics at this dealership effectively totaled my engine. Accidents happen, it sucks but that is fine. What was not at all acceptable is that the service team and my service advisor lied to me about the damage and ignored my calls for 3 days until I had to physically go into the shop to find all of this out. I had called many times over the days and was continuously told that my advisor or someone would be reaching back out to me, however, they only did once via voicemail in which they told me the car was “being cleaned” and “these things take time”. In the span of those 3 days the service department had made decisions (without contacting me) to buy an entirely new engine out of a salvaged vehicle and were going to replace mine. All I was told at this time is that they needed to clean my engine and keep it over night. As I did not approve this decision and could not afford to stay in town for the time they would need, I had to get a new car as mine was effectively killed by the service department, during an oil change. Most of the sales staff were lovely to work with and very understanding during the entire process. Not to mention the same service department chipped the paint on my brand new vehicle while replacing the rear emblem (which had factory damage). If there is a message from this experience, it’s to own up to any errors and communicate with your client, it was very shameful how the service department went about this. More

Report | Print

Very professional group to work with through out the entire process.! Thank you to all who helped us get into our next vehicle. entire process.! Thank you to all who helped us get into our next vehicle. More

Report | Print

Great service answered all questions . No pressure during the purchases. In and done in about 3hrs. Stephan very knowledgeable about the SUV taking his time and going through and explainin No pressure during the purchases. In and done in about 3hrs. Stephan very knowledgeable about the SUV taking his time and going through and explaining the screen function. More

Report | Print

Our experience was very good! All departments were very informative and helpful!would definitely recommend All departments were very informative and helpful!would definitely recommend More

Report | Print

Hello this is Ethan Hasan I bought my Nissan rogue last week the sales person was very helpful and the staff was very helpful as well I’m very grateful for my purchase from Nissan gateway Fargo North Dakot week the sales person was very helpful and the staff was very helpful as well I’m very grateful for my purchase from Nissan gateway Fargo North Dakota thank you for every single one at the dealership again More

Report | Print

The sales consultant and sales manager I worked were hands down the best! I have been working with them since the beginning of March. They truly listened to what I was looking for! They were not pushy a hands down the best! I have been working with them since the beginning of March. They truly listened to what I was looking for! They were not pushy at all! More

Report | Print

Stephen communicated well, was professional but not over the top- seemed like a genuine guy. Worked with me and I got my take home car I had been looking for! the top- seemed like a genuine guy. Worked with me and I got my take home car I had been looking for! More

Report | Print

Stephan was personable, helpful, and seemed to genuinely care that I found a vehicle within my specifications. The Ford EcoSport is perfect for my needs and appears to be in excellent working condition. care that I found a vehicle within my specifications. The Ford EcoSport is perfect for my needs and appears to be in excellent working condition. More

Report | Print

Stephen was great to work with on my purchase of my new Palisade. Explained features of the vehicle with expertise. All those at Gateway were great to work with. Palisade. Explained features of the vehicle with expertise. All those at Gateway were great to work with. More

Report | Print