Stephen Kroes
Stephen Kroes at Five Star Subaru of Grapevine
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Stephen Kroes | Page 4

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
92 Reviews

Dealership Experience

5 yrs, 4 mos

4.9

92 Reviews

Write a Review

92 Reviews of Stephen Kroes

June 24, 2021

Dealership Rating
Employee Rating

First time buying a new car and the whole experience was stress free. Steve Kroes is an excellent salesman and made me free super comfortable and at home. He was very knowledgeable about Subaru and took me More

by Skeltr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Brandon Fraikes , Trina McLean, Brian Swarver

Jun 25, 2021

Five Star Subaru of Grapevine responded

Skeltr, It is always exciting to help a first-time new car buyer! Thank you for letting Stephen and the Five Star Subaru team help you learn about the Subaru brand. To continue sharing our knowledge, please stay in touch at 817-438-1700. We want you to be 100% satisfied with your purchase. Thanks again, Doug Laymon, Sales Manager

May 21, 2021

Dealership Rating
Employee Rating

Steve was great and overall a great experience. Steve and the pre owned car manager were very accommodating. I would do business again with 5 Star Subaru. More

by aicokie64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes , Michial Cox

May 22, 2021

Five Star Subaru of Grapevine responded

Aicokie64, Thank you for your high rating for Stephen and our team. We would love the opportunity to help with future automotive needs at Subaru of Grapevine. When you need our advice, do not hesitate to call us at 817-438-1700. We appreciate the opportunity to help you. Take Care, Doug Laymon, Sales Manager

May 06, 2021

Dealership Rating
Employee Rating

I can’t say enough good things about Steve - He’s Da best ,,,,, My wife and I were very happy to say the least. Give that man a big A Da Boy ,,,,, . More

by Slimfastest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Five Star Subaru of Grapevine responded

Hello Slimfastest, It is great to hear your kind words for Stephen and Subaru of Grapevine. We want to make certain you and your wife fully enjoy your new Subaru. Let us know if you would like to stop by to review its features at any time. We look forward to hearing from you at 817-438-1700. Thank you, Doug Laymon, Sales Manager

April 27, 2021

Dealership Rating
Employee Rating

An exceptional purchase experience! Could not have been smoother.They found the car we wanted and the transaction was seamless. Everything was ready to go when we arrived.Thanks! More

by stevehindsley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

Apr 28, 2021

Five Star Subaru of Grapevine responded

Stevehindsley, It is always great to hear from our Subaru of Grapevine customers. Thank you for recognizing our efforts and please stay in touch at 817-438-1700. We want to make owning your vehicle the best experience. Best Regards, Doug Laymon, Sales Manager

April 15, 2021

Dealership Rating
Employee Rating

The best experience from the phone call to make the appointment to the purchase. If I could give more stars I would! Everyone was great More

by nicoleleigh777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin, Mitchell Hunter , Kareem Kusez

Apr 16, 2021

Five Star Subaru of Grapevine responded

Congratulations, nicoleleigh77! Thank you for taking the time to rate your shopping experience at Subaru of Grapevine. We look forward to helping with future vehicle needs or care. Let us know when you need our advice at 817-438-1700. We want to help you enjoy your drive. Take Care, Doug Laymon, Sales Manager

March 22, 2021

Dealership Rating
Employee Rating

Five Star Subaru in Grapevine was a pleasure to do business with. Our salesman, Ron Berman, was very knowledgeable about the Subaru product line. Subaru’s are very feature rich and Ron patiently exp More

by jjyoung70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Five Star Subaru of Grapevine responded

Hello jjyoung70! We really appreciate your high rating of Subaru of Grapevine. Thank you for acknowledging Ron and his efforts to introduce you to the Subaru brand. We remain available to review the technology of your vehicle at 817-438-1700. Customer care continues long after the sale. Please stay in touch! Take Care, Doug Laymon, Sales Manager

March 19, 2021

Dealership Rating
Employee Rating

Steve was excellent to work with in all areas of the sales process. He was prompt and thorough in replying to my communications and anticipated things I hadn't yet thought of. He made sure my time was More

by cfargo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Azrael Cavazos

Mar 19, 2021

Five Star Subaru of Grapevine responded

Thank you, cfargo, for taking the time to review your shopping experience at Subaru of Grapevine. Customer care continues, so let us know if you have additional questions at 817-438-1700. We are here to serve! Take Care, Doug Laymon, Sales Manager

March 14, 2021

Dealership Rating
Employee Rating

Everyone was very kind. Mitchell Hunter was very knowledgeable about the vehicle and seemed to enjoy selling and working for Subaru. Looking forward to our future business together. More

by Jarred2904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Mitchell Hunter , Kareem Kusez

Mar 15, 2021

Five Star Subaru of Grapevine responded

Hello Jarred2904! We are excited to help you enjoy your new Subaru. Customer care is important at Subaru of Grapevine and Mitchell and I want to continue hearing from you at 817-438-1700. Let us know how we can serve you again. Thank you, Doug Laymon, Sales Manager

March 03, 2021

Dealership Rating
Employee Rating

Steve was perfect to work with. He got to know us as people and made the experience of buying a car easy and quick. He respected our request to stay as distanced as possible and catered to every request More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dustin Cox , Kareem Kusez

Mar 04, 2021

Five Star Subaru of Grapevine responded

Hello Paul, We are excited to help you enjoy your new Subaru. Steve and I are always available at 817-438-1700 if there are features you would like to review. Call us any time we can offer our knowledge. Thank you for shopping at Subaru of Grapevine and please stay in touch. Best Regards, Doug Laymon, Sales Manager

January 26, 2021

Dealership Rating
Employee Rating

As a mature customer I have used a lot of dealers across the years. 5 Star Subaru sets the bar higher for all the competition. More

by Bill F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Jon Zablosky

Jan 27, 2021

Five Star Subaru of Grapevine responded

Thank you, Bill, for your kind words and high rating of Subaru of Grapevine! We really appreciate your recognition of our staff and we look forward to seeing you again. Please let us know when to expect you at 817-438-1700. We value you and your business. Thanks again, Doug Laymon, Sales Manager

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