Stephen Kroes
Stephen Kroes at Five Star Subaru of Grapevine
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Stephen Kroes | Page 5

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
92 Reviews

Dealership Experience

5 yrs, 5 mos

4.9

92 Reviews

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92 Reviews of Stephen Kroes

January 22, 2021

Dealership Rating
Employee Rating

All the staff made the car buying process a breeze! They were friendly and knowledgeable. We'll definitely recommend five star Subaru to our friends! More

by aalawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin, Jeremy Matthews , Kareem Kusez

Jan 23, 2021

Five Star Subaru of Grapevine responded

Thank you for shopping at Subaru of Grapevine, aalawrence! It will great to see you and your friends for future automotive needs. At any time we can extend our vehicle help, we want to hear from you at 817-438-1700. Customer care continues long after the sale. Thanks again, Doug Laymon, Sales Manager

January 14, 2021

Dealership Rating
Employee Rating

This was my first time buying a vehicle from a dealership and I was honestly dreading it, but Steve made it such a pleasant experience. His kindness put me at ease and he made me feel like I was more than ju More

by J’Lynn A
Recommend Dealer
Yes
Jan 15, 2021

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, J'Lynn A! We are excited to be you and your family's dealership and we want to continue answering all of your vehicle questions. Reach out to Stephen or me any time at 817-438-1700. Safe travels and please stay in touch. Thank you, Doug Laymon, Sales Manager

December 24, 2020

Dealership Rating
Employee Rating

I really enjoyed the experience working with Steven. I’m glad I met him and he was very helpful. I hope that I will work with him in the future. More

by Tim.Fishburne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis

Dec 26, 2020

Five Star Subaru of Grapevine responded

Hello Tim, Stephen and I want to assure you of the best driving experience in your new Subaru. Please stay in touch with either of us at 817-438-1700. We look forward to offering you our technical and care advice when we see you again at Subaru of Grapevine. Thank you, Doug Laymon, Sales Manager

December 08, 2020

Dealership Rating
Employee Rating

Not only is this business a very nice and clean establishment but everyone was friendly and our salesman did everything he could to help us get the car! More

by jennifernicole1193
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

Dec 09, 2020

Five Star Subaru of Grapevine responded

Thank you, jennifernicole1193, for taking the time to recognize our efforts in welcoming you to the Subaru of Grapevine family! We want to continue hearing from you at 817-438-1700. When you have automotive questions, we will be ready to help in any way we can. Thanks again and Happy Holidays, Doug Laymon, Sales Manager

December 08, 2020

Dealership Rating

Excellent service. Delivered the car to me at my place of buisness. Very easy process with finance and sales. We are very happy with our new purchase. More

by SHAWN59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon , Kareem Kusez

Dec 09, 2020

Five Star Subaru of Grapevine responded

SHAWN59, It was our pleasure to make car shopping easy at Subaru of Grapevine. To continue serving you, please reach out to us at 817-438-1700 again. We want to hear from you every time you have automotive concerns. Thank you and safe travels, Doug Laymon, Sales Manager

December 05, 2020

Dealership Rating
Employee Rating

Actually fun! Stephen was so great... quick response time from the internet, along with confirming vehicle was on hand AND sent me a video of it! Once there, no hassle, no pressure, super friendly and knowle More

by Toni Hafner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis

Dec 06, 2020

Five Star Subaru of Grapevine responded

Thank you, Toni, for your high rating of Subaru of Grapevine. We are excited to call you our customer and Stephen and I want to make certain you fully enjoy your new Subaru. Please keep in contact with either of us at 817-438-1700. Happy Holidays and thanks for Sharing the Love, Doug Laymon, Sales Manager

December 02, 2020

Dealership Rating
Employee Rating

Wonderful experience. I custom built my car and flew out to get it. Most paperwork was done before I got there and made it super easy and fast. Steve was so helpful and honest. I would 100% suggest to peopl More

by Cadi McKinney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis , Kareem Kusez

Dec 03, 2020

Five Star Subaru of Grapevine responded

Hello Cadi, Thank you for shopping at Subaru of Grapevine. We are excited to help you enjoy your adventures. We want to hear from you at 817-438-1700 anytime we can share our Subaru knowledge. Safe travels and Happy Holidays, Doug Laymon, Sales Manager

November 17, 2020

Dealership Rating
Employee Rating

Everyone seemed to care even more than the previous person and the previous person cared more than any auto dealership personnel I’ve known before. More

by pclasca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis , Kareem Kusez, Shantai Isom

Nov 18, 2020

Five Star Subaru of Grapevine responded

Congratulations, pclasca! We are so excited to help you with your automotive needs at Subaru of Grapevine. Our sales team looks forward to helping you enjoy your new car. We welcome your technical or care questions at 817-438-1700. We are here to help in any way we can. Thank you, Doug Laymon, Sales Manager

October 17, 2020

Dealership Rating
Employee Rating

THE BEST CAR BUYING EXPERIENCE WE HAVE EVER HAD! Great communication, attentive to our needs, no high pressure sales! Interested in earing our business instead of trying to force a sale. More

by amandaboone7802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kareem Kusez

Oct 19, 2020

Five Star Subaru of Grapevine responded

Thank you for rating our services at Subaru of Grapevine. Customer care is a priority at our dealership, so when you have additional automotive concerns we want to hear from you at 817-438-1700. Thanks again, Doug Laymon, Sales Manager

October 16, 2020

Dealership Rating
Employee Rating

Steve found me the perfect vehicle, and really took the time to listen to what kind of driver I am and what sort of features would/wouldn't really matter to me. He also did a great job making sure I unders More

by Kelsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Oct 16, 2020

Five Star Subaru of Grapevine responded

Congratulations, Kelsey, on owning your perfect Subaru! Thank you for visiting Subaru of Grapevine. We want to continue hearing from you at 817-438-1700 any time we can share our vehicle knowledge. Enjoy your ride and please stay in touch, Doug Laymon, Sales Manager

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