Stephen Kroes
Stephen Kroes at Five Star Subaru of Grapevine

Stephen Kroes | Page 5

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
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rated
95 Reviews

Dealership Experience

7 yrs, 4 mos

not yet
rated

95 Reviews

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95 Reviews of Stephen Kroes

March 14, 2021

Dealership Rating
Employee Rating

Everyone was very kind. Mitchell Hunter was very knowledgeable about the vehicle and seemed to enjoy selling and working for Subaru. Looking forward to our future business together. More

by Jarred2904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Hunter , Jeff Davis, Kareem Kusez

Mar 15, 2021

Five Star Subaru of Grapevine responded

Hello Jarred2904! We are excited to help you enjoy your new Subaru. Customer care is important at Subaru of Grapevine and Mitchell and I want to continue hearing from you at 817-438-1700. Let us know how we can serve you again. Thank you, Doug Laymon, Sales Manager

March 04, 2021

Dealership Rating
Employee Rating

Steve was perfect to work with. He got to know us as people and made the experience of buying a car easy and quick. He respected our request to stay as distanced as possible and catered to every request More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Cox , Kareem Kusez

Mar 04, 2021

Five Star Subaru of Grapevine responded

Hello Paul, We are excited to help you enjoy your new Subaru. Steve and I are always available at 817-438-1700 if there are features you would like to review. Call us any time we can offer our knowledge. Thank you for shopping at Subaru of Grapevine and please stay in touch. Best Regards, Doug Laymon, Sales Manager

January 26, 2021

Dealership Rating
Employee Rating

As a mature customer I have used a lot of dealers across the years. 5 Star Subaru sets the bar higher for all the competition. More

by Bill F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Jon Zablosky

Jan 27, 2021

Five Star Subaru of Grapevine responded

Thank you, Bill, for your kind words and high rating of Subaru of Grapevine! We really appreciate your recognition of our staff and we look forward to seeing you again. Please let us know when to expect you at 817-438-1700. We value you and your business. Thanks again, Doug Laymon, Sales Manager

January 22, 2021

Dealership Rating
Employee Rating

All the staff made the car buying process a breeze! They were friendly and knowledgeable. We'll definitely recommend five star Subaru to our friends! More

by aalawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin, Jeremy Matthews , Kareem Kusez

Jan 23, 2021

Five Star Subaru of Grapevine responded

Thank you for shopping at Subaru of Grapevine, aalawrence! It will great to see you and your friends for future automotive needs. At any time we can extend our vehicle help, we want to hear from you at 817-438-1700. Customer care continues long after the sale. Thanks again, Doug Laymon, Sales Manager

January 14, 2021

Dealership Rating
Employee Rating

This was my first time buying a vehicle from a dealership and I was honestly dreading it, but Steve made it such a pleasant experience. His kindness put me at ease and he made me feel like I was more than ju More

by J’Lynn A
Recommend Dealer
Yes
Jan 15, 2021

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, J'Lynn A! We are excited to be you and your family's dealership and we want to continue answering all of your vehicle questions. Reach out to Stephen or me any time at 817-438-1700. Safe travels and please stay in touch. Thank you, Doug Laymon, Sales Manager

December 24, 2020

Dealership Rating
Employee Rating

I really enjoyed the experience working with Steven. I’m glad I met him and he was very helpful. I hope that I will work with him in the future. More

by Tim.Fishburne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis

Dec 26, 2020

Five Star Subaru of Grapevine responded

Hello Tim, Stephen and I want to assure you of the best driving experience in your new Subaru. Please stay in touch with either of us at 817-438-1700. We look forward to offering you our technical and care advice when we see you again at Subaru of Grapevine. Thank you, Doug Laymon, Sales Manager

December 08, 2020

Dealership Rating

Excellent service. Delivered the car to me at my place of buisness. Very easy process with finance and sales. We are very happy with our new purchase. More

by SHAWN59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon , Kareem Kusez

Dec 09, 2020

Five Star Subaru of Grapevine responded

SHAWN59, It was our pleasure to make car shopping easy at Subaru of Grapevine. To continue serving you, please reach out to us at 817-438-1700 again. We want to hear from you every time you have automotive concerns. Thank you and safe travels, Doug Laymon, Sales Manager

December 08, 2020

Dealership Rating
Employee Rating

Not only is this business a very nice and clean establishment but everyone was friendly and our salesman did everything he could to help us get the car! More

by jennifernicole1193
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

Dec 09, 2020

Five Star Subaru of Grapevine responded

Thank you, jennifernicole1193, for taking the time to recognize our efforts in welcoming you to the Subaru of Grapevine family! We want to continue hearing from you at 817-438-1700. When you have automotive questions, we will be ready to help in any way we can. Thanks again and Happy Holidays, Doug Laymon, Sales Manager

December 05, 2020

Dealership Rating
Employee Rating

Actually fun! Stephen was so great... quick response time from the internet, along with confirming vehicle was on hand AND sent me a video of it! Once there, no hassle, no pressure, super friendly and knowle More

by Toni Hafner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis

Dec 06, 2020

Five Star Subaru of Grapevine responded

Thank you, Toni, for your high rating of Subaru of Grapevine. We are excited to call you our customer and Stephen and I want to make certain you fully enjoy your new Subaru. Please keep in contact with either of us at 817-438-1700. Happy Holidays and thanks for Sharing the Love, Doug Laymon, Sales Manager

December 02, 2020

Dealership Rating
Employee Rating

Wonderful experience. I custom built my car and flew out to get it. Most paperwork was done before I got there and made it super easy and fast. Steve was so helpful and honest. I would 100% suggest to peopl More

by Cadi McKinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Kareem Kusez

Dec 03, 2020

Five Star Subaru of Grapevine responded

Hello Cadi, Thank you for shopping at Subaru of Grapevine. We are excited to help you enjoy your adventures. We want to hear from you at 817-438-1700 anytime we can share our Subaru knowledge. Safe travels and Happy Holidays, Doug Laymon, Sales Manager

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