Stephen Kroes | Page 3

Jordan and the team at 5 Star Subaru can’t do enough to make sure you enjoy your car. 5 Star Subaru's the epitome of customer service. make sure you enjoy your car. 5 Star Subaru's the epitome of customer service. More

by Elitefab Verified Customer Verified Customer

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Amazing service! They serviced everything I asked for, were courteous, professional and helped me solve any and every doubt I had about the vehicle. And a complimenta They serviced everything I asked for, were courteous, professional and helped me solve any and every doubt I had about the vehicle. And a complimentary car wash with the visit! More

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Steve and Tobias are amazing sales reps, they were very polite and friendly! Overall, I’d say it was a 10/10 experience and I’d recommend those two to anyone looking for a new car! polite and friendly! Overall, I’d say it was a 10/10 experience and I’d recommend those two to anyone looking for a new car! More

by DEWAYNE.HOLT2002 Verified Customer Verified Customer

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Dylan was very helpful in the purchase of my new Outback. We had several phone conversations and multiple emails in getting the info I needed for making my decision. When we met in person for my Test Drive; We had several phone conversations and multiple emails in getting the info I needed for making my decision. When we met in person for my Test Drive; we automatically bonded. I knew he was a guy I could place my trust in(very important to me). He thoroughly explained the car and it's functions from front to back before the Test Drive. During the drive, he was able to carry me on a route where I could test the safety features and special functions of the vehicle. I never felt rushed and the information I received never seemed like a hardcore sales pitch; just quality information. I was very impressed with Dylan and his sales approach. I even upgraded to the Premium Outback because of this. When I started car shopping for my first Subaru, I thoroughly checked out Sam Packs Five Star Subaru of Grapevine. I was impressed with the dealership and its five star rating. Because of that, I traveled 132 miles one way to purchase a new car. Every department in the dealership, I dealt with was great. Thanks for a great experience with the new car purchase; and I am looking forward to the service and maintenance with the very impressive shop. More

by Lester Verified Customer Verified Customer

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Very pleasant car buying experience. Worked with Steve Kroes, excellent sales person to work with. Worked with Steve Kroes, excellent sales person to work with. More

by danielgan Verified Customer Verified Customer

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I had an exceptional experience when I ordered my new Outback from Tony on December 27th. It came in earlier than expected and I was able to pick it up on January 29th! Unfortunately Tony was out ill, b Outback from Tony on December 27th. It came in earlier than expected and I was able to pick it up on January 29th! Unfortunately Tony was out ill, but Steve was there with an assist. Both were delightful people and I love my new car! More

by mmd#Livingmydash Verified Customer Verified Customer

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I ordered MySubaru online in December Steve Kroes was the sales person He provided me with excellent service from the time the order was made kept me abreast of the delivery and ordered the necessary access sales person He provided me with excellent service from the time the order was made kept me abreast of the delivery and ordered the necessary accessories and ultimately I had a flawless delivery process Overall it received excellent service More

by Moradmd Verified Customer Verified Customer

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Excellent sales team and service personnel. They are always willing to make your experience great always willing to make your experience great More

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Well run, high-quality dealership. Steve Kroes is the guy to work with. He is a hard-working, honest, straight-shooter kind of guy. Steve is the rare salesman who looks at the long-term relationship an guy to work with. He is a hard-working, honest, straight-shooter kind of guy. Steve is the rare salesman who looks at the long-term relationship and truly seems to care that the client is happy, excited and comfortable with the vehicle and the deal. He pays it forward and understands that long-term satisfaction will lead to future leads and a sustainable business. More

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Excellent experience Steve was knowledgeable and super patient and helpful Great asset to your company I feel confident I’m getting the exact right car for me patient and helpful Great asset to your company I feel confident I’m getting the exact right car for me More

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