Stephen Kroes | Page 6

Everyone seemed to care even more than the previous person and the previous person cared more than any auto dealership personnel I’ve known before. person and the previous person cared more than any auto dealership personnel I’ve known before. More

by pclasca Verified Customer Verified Customer

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THE BEST CAR BUYING EXPERIENCE WE HAVE EVER HAD! Great communication, attentive to our needs, no high pressure sales! Interested in earing our business instead of trying to force a sale. communication, attentive to our needs, no high pressure sales! Interested in earing our business instead of trying to force a sale. More

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Steve found me the perfect vehicle, and really took the time to listen to what kind of driver I am and what sort of features would/wouldn't really matter to me. He also did a great job making sure I unders time to listen to what kind of driver I am and what sort of features would/wouldn't really matter to me. He also did a great job making sure I understood how to use the technology in my new car so I would be safe when I hit the road. No pressure tactics or anything, just excellent service. Brandon got my financing and service plan set up and was awesome. I have everything I need to keep my car in shape and it was painless. He was knowledgeable and helpful and made sure I knew all my options. More

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When I arrived at Five Star Subaru, I was undecided if I wanted to Forester Sport or the more expensive Forester Touring model. When I informed Steve Kroes that I owned a cabin in the New Mexico mountains wanted to Forester Sport or the more expensive Forester Touring model. When I informed Steve Kroes that I owned a cabin in the New Mexico mountains he knew that the Sport model would work best for my needs. It meant a million to me that he was honest and he didn’t try to sell me the more expensive luxury model. His honestly actually saved me $5000. I live in Richardson TX and I literally drove past several other Subaru lots to get to this dealership in Grapevine TX. It was well worth the extra commute! Steve met me at the dealership 30 minutes before his shift began and he was very personable. He also owns Subaru Forester so he was able to explain all of the key features of the vehicle. I am in my mid 50’s and I have to admit this was the most pleasant car buying experience of my lifetime! I never felt under any pressure and negotiations of my trade in went better than I expected. I've owned my new Forester for a week now and I couldn't be any happier. More

by Don Skwierczynski Verified Customer Verified Customer

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Thank , you Steve! You were you able to help us find the exact car for us and were so very great about the whole process . We will seek you out to help us in the future! exact car for us and were so very great about the whole process . We will seek you out to help us in the future! More

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Working with Stephen to buy my Crosstrek was a great experience. He was easy to deal with and very knowledgeable about the Subaru Crosstrek. Best car buying experience I have had. experience. He was easy to deal with and very knowledgeable about the Subaru Crosstrek. Best car buying experience I have had. More

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My wife and i visited several dealers before we went to Five Star. I was greeted by Steven whom I had exchanged emails with. Steven was extremely professional, answered all our questions and made our decis Five Star. I was greeted by Steven whom I had exchanged emails with. Steven was extremely professional, answered all our questions and made our decision to buy from him very easy. He pulled 2 different models side by side and let us take our time to make our decision. He allowed us to test drive them and not once did we feel pressured. I will recommend Steven and this dealership to my family and friends Steven is an asset to your business,too bad he cannot be cloned. More

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I have bought 2 vehicles from Sam packs 5 Star! A Ford and now a Subaru! The service is impeccable and Stephen Kroes is the best salesman I have ever dealt with! Excellent service! and now a Subaru! The service is impeccable and Stephen Kroes is the best salesman I have ever dealt with! Excellent service! More

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Thank you for your having sales reps like Stephen K. He made this experience a very pleasant one. He was patient, informative, positive and uplifting during my purchasing experience. I will recommend Steph made this experience a very pleasant one. He was patient, informative, positive and uplifting during my purchasing experience. I will recommend Stephen to any/all of my friends looking for a vehicle. I know first hand he would do anything in his power to get you in a vehicle. More

by egarced Verified Customer Verified Customer

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Got a great price for a used Outback. Everyone was great to work with, and was flexible on price. Steve was very nice and extremely helpful. to work with, and was flexible on price. Steve was very nice and extremely helpful. More

by outbackbuyer Verified Customer Verified Customer

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