Stephen Kroes
Stephen Kroes at Five Star Subaru of Grapevine

Stephen Kroes | Page 7

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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95 Reviews

Dealership Experience

7 yrs, 4 mos

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rated

95 Reviews

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95 Reviews of Stephen Kroes

August 11, 2020

Dealership Rating
Employee Rating

Hands down the best car-buying experience I have ever had. Steve, Jeff, and the whole team at Subaru of Grapevine were exceptional. I’m a customer for life. More

by ecubed
Recommend Dealer
Yes

Other Employees Tagged: Dee Boyett, Jeff Davis

Aug 12, 2020

Five Star Subaru of Grapevine responded

Congratulations, ecubed, on the purchase of your new ride from Subaru of Grapevine. Dee is available at 817-438-1700 to revisit the features of your Subaru at your convenience. We want you fully comfortable and knowledgeable about your vehicle. Thank you for shopping with us, Doug Laymon, Sales Manager

August 04, 2020

Dealership Rating
Employee Rating

Very easy to work with. The car I wanted was ready for a test drive when I arrived. No pushy salespeople. Very good customer experience! More

by adampope71
Recommend Dealer
Yes
Aug 05, 2020

Five Star Subaru of Grapevine responded

Thank you, adampope71, for rating your visit to Subaru of Grapevine. We want you fully enjoying your ride, so please stay in touch at 817-438-1700 when Stephen or I can answer your questions. Best Regards, Doug Laymon, Sales Manager

July 29, 2020

Dealership Rating
Employee Rating

The entire process of buying our new Subaru from start to finish was very professional and friendly. I give a five star rating to our salesman, Stephen Kroes, and the entire staff. We were very happy with th More

by randjblack
Recommend Dealer
Yes

Other Employees Tagged: Scott Vo. Five stars.

Jul 30, 2020

Five Star Subaru of Grapevine responded

Congratulations on the purchase of your new Subaru, randjblack! We are excited to help you enjoy your ride. Any time Stephen, Scott, or I can offer our automotive advice, please give us a call at 817-438-1700. Thank you for shopping at Subaru of Grapevine, Doug Laymon, Sales Manager

May 15, 2020

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Employee Rating

Steve Kroes was the best! I came from St.Louis to purchase my car from Steve! His communication, patience, and hospitality made it a no brainer where I was going to purchase my car. The fact that the More

by Swacoley
Recommend Dealer
Yes
May 15, 2020

Five Star Subaru of Grapevine responded

Hello Swacoley, Thank you for traveling to Subaru of Grapevine to purchase your new vehicle. Customer care continues and Stephen and I would love to share our Subaru knowledge when you call us at 817-438-1700. Safe travels and thanks again, Doug Laymon, Sales Manager

April 26, 2020

Dealership Rating
Employee Rating

Phenomenal Customer Service WOW!!!! That is all I can say. These guys took great care of me from the moment I contacted them. Even with the Covid 19 stuff going on, they excee More

by Jamaka Duhon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch also helped!

Apr 27, 2020

Five Star Subaru of Grapevine responded

Congratulations, Jamaka, on the purchase of your Subaru. Your safety and care will always be a priority at Subaru of Grapevine. Please stay in touch with Stephen, Mitch, or me at 817-438-1700. Stay in touch when you need more information about your vehicle. Thank you, Doug Laymon, Sales Manager

March 16, 2020

Dealership Rating
Employee Rating

From the purchase of the car, to the service department handling my window tint, I have experienced excellent service! I will recommend them to all my family and friends! More

by Moorob10
Recommend Dealer
Yes

Other Employees Tagged: Mark Duron, Jon Zablosky

Mar 17, 2020

Five Star Subaru of Grapevine responded

Hello Moorob10, Everyone at Subaru of Grapevine joins Stephen in thanking you for your loyalty to our dealership. Your recommendation is awesome and we look forward to serving you for years to come. Please stay in touch at 817-438-1700. Thank you, Doug Laymon, Sales Manager

January 30, 2020

Dealership Rating
Employee Rating

Steve made my first car buying experience so quick, easy and stress free. I went in only wanting to test drive but I trusted his judgement because he was so helpful and genuine, and I’m so happy with my pur More

by gibson.hailey
Recommend Dealer
Yes
Jan 31, 2020

Five Star Subaru of Grapevine responded

Thank you for recognizing Stephen and the sales team at Subaru of Grapevine. We are here to continue addressing all of your vehicle concerns. Please call us at 817-438-1700. We are excited to have earned your business and trust. Enjoy, Doug Laymon, Sales Manager

January 24, 2020

Dealership Rating
Employee Rating

EVERYONE AWESOME ALL THE TIME Simply put, you'll never find a better team of professionals working to get you in the right vehicle and then providing top notch service after the sa More

by LEEDUB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Eyster, Joe Martinez, Marcus Procter , Spencer Fuller, Rutger Kesling

Jan 25, 2020

Five Star Subaru of Grapevine responded

Congratulations LEEDUB1 on your new Subaru purchase. Thank you for recognizing so many of the staff members at Subaru of Grapevine. We all hope to continue helping you enjoy your vehicle and we welcome your calls at 817-438-1700. Sincerely, Doug Laymon, Sales Manager

January 24, 2020

Dealership Rating
Employee Rating

They made it easy to buy the right car we needed Steve Kroes was patient with us as we reviewed your certified pre-owned inventory for about a month. This made us comfortable with the selection and More

by joeagarza75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2020

Five Star Subaru of Grapevine responded

Hello joeagarza75! It is great to hear you found working with Stephen efficient. We were happy to help both you and your son shop at Subaru of Grapevine. When either of you has questions about your purchase, please let us know at 817-438-1700. Thank you for your business and review. Take Care, Doug Laymon, Sales Manager

January 22, 2020

Dealership Rating
Employee Rating

Steve and Shannon were fantastic!! I met with Steve and Shannon, when I visited for the first time and they were very helpful. Especially Steve was very friendly and helped us with all More

by kamal.pola99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon Reust

Jan 23, 2020

Five Star Subaru of Grapevine responded

Congratulations on your new car purchase, kamal.pola99! Steve, Shannon, and I welcome you to Subaru of Grapevine and we would love to have you back to review the features on your Subaru. Please let us know when we can help again at 817-438-1700. Thank you for being our customer, Doug Laymon, Sales Manager

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