Stephen Mackin | Page 5

The staff are very friendly and courteous . The waiting room is spacious and clean. I had a short wait. The waiting room is spacious and clean. I had a short wait. More

by Margaret Verified Customer Verified Customer

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Would have rated higher , but there was some miscommunication on when my truck would be done. I was not notified that the repair had been completed , but did swing by dealership later to check. miscommunication on when my truck would be done. I was not notified that the repair had been completed , but did swing by dealership later to check. I found my truck in the back lot with the doors unlocked and the repair done. Been very happy with my service in the past , but this one was not good all around. I think Stephen was off that day , but unsure who was to handle the communications. More

by ctucker8 Verified Customer Verified Customer

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This is without a doubt the only Toyota dealership that is allowed to touch my precious Tacoma is allowed to touch my precious Tacoma More

by tgdubz Verified Customer Verified Customer

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In the 8 years we’ve been Gates customers, Brian has been very responsive to both routine and challenging service needs. With our most recent service, he was readily open to pursuing a unique solution to a very responsive to both routine and challenging service needs. With our most recent service, he was readily open to pursuing a unique solution to a repair that that had failed several prior attempts. His response certainly built our loyalty and confidence in the Gates customer service. More

by WVBIRD Verified Customer Verified Customer

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The gate Toyota has a good customer service a good working understanding with their customers. However, the GM portion of Gates east of Toyota by Aldi’s has a terrible customer service pay and terribl working understanding with their customers. However, the GM portion of Gates east of Toyota by Aldi’s has a terrible customer service pay and terrible service. More

by Rod Gadson Verified Customer Verified Customer

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Gates Toyota Service is quick and reliable. I trust them with my Highlander and my Camry. I trust them with my Highlander and my Camry. More

by SCWISEMAN1 Verified Customer Verified Customer

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The service department staff is always friendly, the always let you know what needs to be done. If the find additional problems they let you know if it's something that needs to addressed right away or always let you know what needs to be done. If the find additional problems they let you know if it's something that needs to addressed right away or if it can wait.. More

by ROOKS1145 Verified Customer Verified Customer

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The services provide by the entire team at Gates Toyota worked tirelessly to make sure I was taken care of and comfortable. worked tirelessly to make sure I was taken care of and comfortable. More

by TERRY LANG Verified Customer Verified Customer

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Your service department is great. Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never bu Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never buy a car without test driving at first and the car I was looking at, wasn’t even on the lot. How disappointing. More

by mgelfman0 Verified Customer Verified Customer

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The staff is always friendly. They are very informative and find answers quickly if needed. They are very informative and find answers quickly if needed. More

by STEVENSMARINE Verified Customer Verified Customer

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