Stephen Mackin
Stephen Mackin at Gates Toyota

Stephen Mackin | Page 6

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
172 Reviews

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

4.8

172 Reviews

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172 Reviews of Stephen Mackin

March 10, 2021

Dealership Rating
Employee Rating

My Prius' routine maintenance at 45,000 miles was attended to quickly and efficiently this past Monday. Stephen is very friendly and professional at the same time. More

by JML18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 05, 2021

Dealership Rating
Employee Rating

Stephen n Brian did an excellent job addressing my car needs n Mike Is always outstanding too! Usually Mike helps me or Brian!! Always great service More

by JUSTOTHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

February 25, 2021

Dealership Rating
Employee Rating

Great place for service. They are always polite, and do a good job. They fix your car the first time. I do miss the car wish service though. More

by Laney56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 23, 2021

Dealership Rating
Employee Rating

Well, as usual, my favorite place to go for service. I don’t think I would go anywhere else. This time a video of the inspection was taken and sent to me and it was an ingenious idea. I learned a couple More

by MNEMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

February 09, 2021

Dealership Rating
Employee Rating

Always excellent service. These guys are the best in the area when it comes to getting your vehicle taken care of. They always treat you right and treat your vehicle right. More

by TJACKSON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

February 08, 2021

Dealership Rating
Employee Rating

Great work, service was quick, employees were friendly and helpful. The dealership was clean and made the visit a positive experience, ready for my next visit. More

by KEN.BLACKFORD56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 28, 2021

Dealership Rating
Employee Rating

They always make getting my vehicle serviced easy - fast - and simple. They are friendly - professional - and always ready to take care of my car service needs. More

by DINANICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

January 23, 2021

Dealership Rating
Employee Rating

Great job as usual! Checked out the cruise computer for me as I had experienced some some abnormal rpm increases without a change in speed. All checked out. Also replaced the key battery. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

January 21, 2021

Dealership Rating
Employee Rating

Our appointment was right on time. The service was fast and friendly and everything was explained to us. Also, we were happy with the price. More

by MVPBOB
Recommend Dealer
Yes

Other Employees Tagged: Michael Ferrara

January 16, 2021

Dealership Rating
Employee Rating

I feel I can trust the service people to do what needs to be done and not try to sell me what doesn't need fixing. More

by SFLOWERS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

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