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Dealership Experience
13 yrs
Industry Experience
15 yrs
Specialties & Trainings
technology specialist
169 Reviews
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169 Reviews of Stephen Paladino
December 03, 2020
I live one mile from a Mercedes dealership but travel 20 miles to Rallye to have my car serviced. This is my 6th lease with Rallye, I keep coming back because Kenny in service treats me like family and alw miles to Rallye to have my car serviced. This is my 6th lease with Rallye, I keep coming back because Kenny in service treats me like family and always does the right thing. More
by BETSYNELSON18
Verified CustomerOther Employees Tagged: Ken Vachris
October 24, 2020
Every interaction I have had with everyone from the valets, sales (Steve P) srevice9 Steve A) and Rudy ...were nothing short of professional and perfect. valets, sales (Steve P) srevice9 Steve A) and Rudy ...were nothing short of professional and perfect. More
by BVLS
Other Employees Tagged: Stephen Augustine , Rudy Yanes
August 20, 2020
Built our car from MB, Stress free, treated like family, Stephen no problem personality, manufacturing & delivery was seamless even through everything. Delivery was spotless and instructions excellent Stephen no problem personality, manufacturing & delivery was seamless even through everything. Delivery was spotless and instructions excellent More
by PAUL4350
Other Employees Tagged: Eric Wierner 5 stars
July 22, 2020
Excellent Customer Focus Both Nick and Steven were extremely responsive to our needs and helped us get in the right car based on our timeline. I am very pleased with the quic Both Nick and Steven were extremely responsive to our needs and helped us get in the right car based on our timeline. I am very pleased with the quick response and genuinely caring sales team! More
by whitcombp
Other Employees Tagged: Nick Laurino
July 12, 2020
Steve Paladino was very well education and informed on all Things related to my car purchase- hands down one of the easiest transaction. Julia Mika was another great experience- Julia made dropping off all Things related to my car purchase- hands down one of the easiest transaction. Julia Mika was another great experience- Julia made dropping off the car for service extremely quick/professional and easy. More
by mtscope3
Other Employees Tagged: Julia Mika
July 08, 2020
Thank you Stephen Paladino!It was my fourth leased Thank you Stephen Paladino! It was my fourth leased vehicle with Mercedes Family. Stephen provided excellent customer service and best leasing exper Thank you Stephen Paladino! It was my fourth leased vehicle with Mercedes Family. Stephen provided excellent customer service and best leasing experience. I am very busy with business and he was able to work out all the details for my lease through phone, text, and email. He went above and beyond to accommodate me. Stephen made the whole experience flawless. Thank you. More
by Lana
June 25, 2020
Repair of tire I’ve been a RALLYE customer since 1989 and have purchased more than 30 cars through the dealership. Bob Bianchi has been my sales person from the beg I’ve been a RALLYE customer since 1989 and have purchased more than 30 cars through the dealership. Bob Bianchi has been my sales person from the beginning. He has been nothing if not professional all the years and has been always been there to help me anyway he can. At this point, he is not just my sales person but he has become a close friend. The same can be said or my service advisor, Ken Vachris, who I have been working with for more than 15 years. He is always trying to help me and get my service repair work done as quickly as possible.He is an excellent advisor and has always been a good friend. More
by hpolansky
Other Employees Tagged: Robert Bianchi, Ken Vachris , Jeff Friedberg, Charles Ludemann
June 16, 2020
Dealership is very professional during my service and Kenny has always been a great help in explaining everything that’s needed with the car Never had a bad experience Thanks to Kenny and everyone else Kenny has always been a great help in explaining everything that’s needed with the car Never had a bad experience Thanks to Kenny and everyone else in service More
by VENELS25
Other Employees Tagged: Jimmy Myung, Ken Vachris
June 06, 2020
Superior professional and excellent service in every departm ent I am thrilled with my new S5 60 that is just a year old Steve Paladino answered every question over the months I called because of the questions a ent I am thrilled with my new S5 60 that is just a year old Steve Paladino answered every question over the months I called because of the questions about how to use the features that have nothing to do with the driving per se And my first service at the one year mark last month Mr. Augustine was flawless and excellent. Everyone you employ is superior at what they do More
by BVLS
Other Employees Tagged: Stephen Augustine , How the valets who greet you when you enter service are superb
June 04, 2020
great service The dealership and service were very accommodating to schedule my 30k service during these difficult times. It is important to note consistency of s The dealership and service were very accommodating to schedule my 30k service during these difficult times. It is important to note consistency of service as well. Always a pleasure to work with your organization. More
by ROBERT.CONSTANT
Other Employees Tagged: Steve Augustine
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