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Stephen Ward
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115 Reviews
Dealership Experience
7 yrs, 6 mos
115 Reviews
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115 Reviews of Stephen Ward
September 07, 2018
All positive No pushy selling but well supported. Fair price. Shorter time for final close would be nice but several hours may be inevitable with mandatory docs, f No pushy selling but well supported. Fair price. Shorter time for final close would be nice but several hours may be inevitable with mandatory docs, finance details, and detailing before handoff. More
by Poppy
Other Employees Tagged: Ryan Lueckert
Helpful 
September 05, 2018
What a delightful surprise! Precise, accurate, caring, thorough, knowledgeable, thoughtful, and kind. No hassle, no pressure, just pure plain simple family experience. After ch Precise, accurate, caring, thorough, knowledgeable, thoughtful, and kind. No hassle, no pressure, just pure plain simple family experience. After chrysler, buick, nissan, jeep, and ford experiences ~ this dealership wins the trophy! More
by Maggie6005
Other Employees Tagged: Rodney Dais, Ryan Lueckert
August 24, 2018
Great, No Stress buying experience By far the best car buying experience I have had! Steve and Ryan were very pleasant and extremely informative and Jason worked diligently to make the By far the best car buying experience I have had! Steve and Ryan were very pleasant and extremely informative and Jason worked diligently to make the purchase easier before we even arrived More
by Sue0328
Other Employees Tagged: Ryan Lueckert, Jason Price
August 23, 2018
A wonderful place to buy a car. Steven Ward was my salesperson and he was fantastic. He put me at ease on the test drive when I had not used a stick in 15 years. He got me a great d Steven Ward was my salesperson and he was fantastic. He put me at ease on the test drive when I had not used a stick in 15 years. He got me a great deal and even picked me up at my home and gave me a ride to the dealership to pick up my car. If that is not above and beyond, I don't know what is! Before I left the lot with my new Miata, Chris explained everything I needed to know to drive my new car safely. He even set up my cell phone and radio so I could use them right away. I highly recommend Heritage Mazda of Bel Air. More
by cindyf.14300
Other Employees Tagged: Rodney Dais, Ryan Lueckert, Chris
July 30, 2018
Great service and trade-in value My salesman, Paul Gallo, was phenomenal; as was the finance manager, Ryan Lueckert. They called me back promptly and worked hard to get me a great dea My salesman, Paul Gallo, was phenomenal; as was the finance manager, Ryan Lueckert. They called me back promptly and worked hard to get me a great deal. I was also helped by another salesaman at one point, Stephen Ward, and Jordan in the service department. Everyone welcomed me to the “family” and was friendly and helpful! More
by C. M.
Other Employees Tagged: Paul Gallo , Ryan Lueckert, Eugene Papaleo, Jordan Skowowski
July 21, 2018
Amazing Manager Devon Gidding made my car buying experience stress free at a VERY stressful time. Amazing work by all involved. Everything was done over text and I pi Devon Gidding made my car buying experience stress free at a VERY stressful time. Amazing work by all involved. Everything was done over text and I picked up my car the next day. More
by Jday16
Other Employees Tagged: Paul Gallo , Garrett Evans, Devon Giddings
July 09, 2018
Buy Here. Great experience. This team made buying a car easy. They took the stress out and the pressure off. Go here if you want to drive a Mazda. Great experience. This team made buying a car easy. They took the stress out and the pressure off. Go here if you want to drive a Mazda. More
by marvin33
Other Employees Tagged: Garrett Evans, Eugene Papaleo
July 01, 2018
convenient Great overall experience. We did two test drives, one for me one for my wife, and Mr. Ward was very patient with us. Great customer service. Great overall experience. We did two test drives, one for me one for my wife, and Mr. Ward was very patient with us. Great customer service. More
by erickoz
June 27, 2018
Good Leasing Experience I appreciated that the sales rep was straightforward and interested in working with me and getting to a deal. I didn't feel pressured or like the dea I appreciated that the sales rep was straightforward and interested in working with me and getting to a deal. I didn't feel pressured or like the dealership was trying to nickel and dime me. The lease paperwork was quick and my rep did a nice job orienting me to my new car. More
by rwfbaltimore
Other Employees Tagged: Garrett Evans
June 19, 2018
Excellent service! From a week prior to the final deal, Heritage was more than accommodating. Stephen was excellent and patient with my son and I while trying to purcha From a week prior to the final deal, Heritage was more than accommodating. Stephen was excellent and patient with my son and I while trying to purchase his first car. After trying out all sorts of cars and feeling like we would have to wait for"The" car, Stephen did a little digging and just across the lot was it, "THE" car. I can't say enough about Stephen's desire and effort to find the best deal on the car that matched our situation and budget. While I was not expecting it to go all our way, it did, and in the end we wound up with a much better deal than I was already prepared to accept, thanks to Stephen pulling back the rains on a father and son ready to finally end their month long search, and getting just a bit more of a discount. Certainly I will deal with Heritage again when I am ready to trade in my own vehicle. My only regret is I purchased my car somewhere else, before I tried Heritage. Thanks again Stephen! -BKK More
by bryonkk
Other Employees Tagged: Ryan Lueckert, Wil Wells
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