Dealership Experience
7 yrs, 5 mos
115 Reviews
Write a Review115 Reviews of Stephen Ward
May 11, 2019
Mazda Used CX-5 Purchase The dealership and s.alesman was very accommodating and let me test drive as many vehicles as I needed to make a decision. Everyone was really friend The dealership and s.alesman was very accommodating and let me test drive as many vehicles as I needed to make a decision. Everyone was really friendly and personable and clearly were well knowledgeable. The finance/sale closeout went really quickly More
Other Employees Tagged: Andre Coleman, Ryan Lueckert
April 09, 2019
Great Job Steve Steve did an excellent job and every one was friendly to my wife and kids. On top of all that I got a spectacular deal. Steve did an excellent job and every one was friendly to my wife and kids. On top of all that I got a spectacular deal. More
March 25, 2019
So Easy Great experience at Heritage Mazda today. I found a model I wanted to look at on their website and put in for more information. Within minutes Andre, Great experience at Heritage Mazda today. I found a model I wanted to look at on their website and put in for more information. Within minutes Andre, one of their online sales reps, called to see when I could come in and take a look at it. Andre set me up with one their salesmen Steve. After we talk about what sort of criteria I was looking for in a new car he had beautiful Chryster 200 brought up to test drive. He listened to my needs and didn't try to oversell me. If it hasn't been for a hold up from my insurance company I would have been done in record time. Overall great friendly staff and easy no stress process. More
Other Employees Tagged: Andre Coleman, Ryan Lueckert
March 05, 2019
Excellent I had a wonderful experience. All of the Sales Representative are warm and welcoming honest and knowledgeable. Special Thanks Paul, Steve, Rob a I had a wonderful experience. All of the Sales Representative are warm and welcoming honest and knowledgeable. Special Thanks Paul, Steve, Rob and All Of The Heritage Mazda Team Fallston MD More
Other Employees Tagged: Paul Gallo , Robert Miller
March 04, 2019
100% All Around This place is the bomb, I walked away feeling satisfied and that's sometimes difficult for me! I really appreciate the work these guys put in with the This place is the bomb, I walked away feeling satisfied and that's sometimes difficult for me! I really appreciate the work these guys put in with their wonderful attitudes, knowledge and expertise. Steve Ward sold me my Mazda 6 and I loved every minute of it (still loving the mazda). Made an appt got in early and he took care of me right away. Took the normal time but it felt like 30 minutes passed with Steve. I hope the higher ups know the gold that is in this dealership although I understand to sell is the job but these guys are golden and don't make you feel like a walking dollar sign. Thanks again and I will recommend and be back!! More
Other Employees Tagged: Ryan Lueckert
December 02, 2018
J.B.& Sils cx-5 It’s been a couple weeks now that I have our new car and I want to thank Steve, Jason & Devon for getting me the car I wanted and at my price. From It’s been a couple weeks now that I have our new car and I want to thank Steve, Jason & Devon for getting me the car I wanted and at my price. From the first time I made contact to three days later they delivered our car without ever stepping into the dealership, all was done through email & text during my busy workday. I was skeptical but the process went very smooth. They made me a customer for life. More
Other Employees Tagged: Devon Giddings, Jason
November 14, 2018
Friendly and helpful staff Salesman Steve came right over to us and assisted us right away. Very informative on the car we were looking at, very friendly. Got us out on the ro Salesman Steve came right over to us and assisted us right away. Very informative on the car we were looking at, very friendly. Got us out on the road quickly for a test drive and then assisted us through the purchase process. It was busy and and took a little longer getting through finance, but once there Ryan breezed through that process to get us on our way. More
Other Employees Tagged: Ryan Lueckert
November 06, 2018
2018 Mazda3 Grand Touring Was in a pretty bad financial situation due to my old cars' negative equity but Steve and his team really went the extra mile to find something that w Was in a pretty bad financial situation due to my old cars' negative equity but Steve and his team really went the extra mile to find something that worked. This was my second vehicle through this dealership and it was certainly not my last as I still want a CX5 for the wife. More
Other Employees Tagged: Ryan Lueckert
October 02, 2018
Super speed car buying experience!!! Dealership was receptive and really worked with us to get a car!! Steve Ward was great and really explained the car details to me, especially the safe Dealership was receptive and really worked with us to get a car!! Steve Ward was great and really explained the car details to me, especially the safety details. More
September 17, 2018
New CX-3 Best car buying experience I have had thus far out of any dealership. Steve Ward was phenomenal to work with. Fair, honest, personable, and timely. Best car buying experience I have had thus far out of any dealership. Steve Ward was phenomenal to work with. Fair, honest, personable, and timely. More