Sterling Daniels
Sterling Daniels at Dirito Brothers Walnut Creek Volkswagen

Sterling Daniels | Page 7

Sales manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.7
227 Reviews

Dealership Experience

30 yrs, 3 mos

4.7

227 Reviews

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227 Reviews of Sterling Daniels

December 29, 2022

Dealership Rating
Employee Rating

Erin is such a professional. I really enjoyed working with her. She does such a good job at explaining the process and making sure the financing process went smoothly! More

by MichaelO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for this 5-star review. We are delighted to know that you enjoyed working with our Sales Team and that they made sure your financing was completed seamlessly. We hope to see you again here at Dirito Brothers Walnut Creek Volkswagen. Take care.

November 30, 2022

Dealership Rating
Employee Rating

Although at 15k miles I was not expecting to need rear brakes on my Taos. The service department let me know of a promotion that would lower the cost. The time it took to service my vehicle was excellent. More

by AGIBSON315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco

Nov 30, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you for taking the time to provide a detailed a positive review. Here at Dirito Brothers Walnut Creek Volkswagen, we pride ourselves on providing our valued customers with the best quality service, and please let us know if there is anything else we can do to assist you further.

November 04, 2022

Dealership Rating
Employee Rating

Great place to buy a VW. Very friendly and made buying my new Arteon very easy. Thanks Sterling, Johnny and Erin More

by EUGENENEWELL
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We are pleased that you find Dirito Brothers Walnut Creek Volkswagen a great place to purchase a vehicle and that our Sales Team made buying your Volkswagen Arteon easy. Congratulations!

August 11, 2022

Dealership Rating
Employee Rating

Had to call in 4 times for this appointment. .Never did speak to my advisor. I don't even know what was done to my car. I mean at this point I have to assume someone actually looked at my car and More

by Allychayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Good morning, we would like to apologize and have spoken to the Service Manager and she stated she is in contact with you and waiting to call you this afternoon to follow up.

July 15, 2022

Dealership Rating
Employee Rating

Kyle the GM and Shannon from service were awesome in timely response and communication related to my purchase. More

by Chrisheller70
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Augusto”Gus The Bus” Davila , Kyle Ritola, Shannon 5 stars

Jul 21, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new car and thank you for the kind comments!

June 03, 2022

Dealership Rating
Employee Rating

Sean Thomas was awesome! Very friendly, was quick, efficient, got me in and out in the committed timeframe. He also updated me, checking in, at several points during the shor More

by MICHAEL.SANCHEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Thomas , Kyle Ritola

Jun 03, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great comments regarding Sean and we're pleased to hear that your recent Service visit went so well.

May 21, 2022

Dealership Rating
Employee Rating

Great service! Convenient, well organized and they communicate very well every step of the way. More

by samdgrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Thomas

May 23, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear that it was a good experience. Thank you for your feedback!

April 19, 2022

Dealership Rating
Employee Rating

Very easy to work with. Had exactly what I wanted and worked with me regarding financing. More

by sarahcampi75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear that you found the car you were hoping to find. And thank you for choosing Dirito Brothers!

February 19, 2022

Dealership Rating
Employee Rating

Everyone from the sales, finance and service departments provide friendly, professional, knowledgeable and efficient attention. More

by NASUBI50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear that it was an all-around good experience. Thank you for the opportunity.

December 06, 2021

Dealership Rating
Employee Rating

Always knowledgeable; friendly and keep me up to date on progress. I have gotten and serviced multiple vehicles from this dealership. More

by KEVINHUBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2021

Dirito Brothers Walnut Creek Volkswagen responded

Hi Kevin, Thank you for continuing to choose Dirito Brothers! It is great to hear we have provided consistently great service. We look forward to next time!

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