Sterling Stucky | Page 4

First time car buyer and man was this a horrible experience.. I wanted to get myself something nice and build my credit score even better but these people suck. As soon as I gave them my down paymen experience.. I wanted to get myself something nice and build my credit score even better but these people suck. As soon as I gave them my down payment and signed the contract they moved on and completely ignored every other question I had. I had some important questions but nobody at this place cared at all once they got my down payment. Not to mention they took over a week to give me any paperwork I signed. I had asked if they could do a bit better of a price because I believed the vehicle was pretty overpriced and they said they could do a discount for me, come to find out they didn’t even give me any discount!! I was super fed up and just said screw it, I was tired of going back and forth with these people. They also snuck in multiple unnecessary extra charges on the contract such as a $800 LoJack service, $800 tint which wasn’t even good tint, and a Continental extended warranty along with some other BS charges. I actually ended up cancelling the warranty because it was a really bad warranty after doing some research especially for $2600. After I finally got the car I noticed that they didn’t even give it a detail like they promised!!! There was dirt marks all over the upholstery and door. I had specifically asked if they were cleanable marks… then they promised they would give the vehicle a full detail/wash before I get it. Complete BS they didn’t clean it at all!!! DO NOT SHOP HERE YOU WILL BE VERY VERY DISAPPOINTED!! I wish I had looked at their reviews a bit more before I pulled the trigger on a vehicle from them. They’re all liars/scammers especially Sterling, AJ, and Kevin. AVOID those 3 at ALL costs!!!! They just want your money they don’t care about giving you a decent vehicle/deal. I will never shop here again that’s for sure. But like they say you live, you learn… More

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Very helpful and made the buy process easy. Followed up with details and making sure everything was good Followed up with details and making sure everything was good More

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Mark Mazda was a great place to purchase a new CX-5. Inventory was good, nice place and very accessible. Brennden Crayon was helpful and forthright, and we paid a decent price. Sterling Stucky handled t Inventory was good, nice place and very accessible. Brennden Crayon was helpful and forthright, and we paid a decent price. Sterling Stucky handled the transaction details and working with him was great. No pressure tactics or gaming were employed. More

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Deceptive practices is all I can say about them. Not a good experience at all Not a good experience at all More

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Thank you for helping me purchase my new truck. David Broughman was great to work with. David Broughman was great to work with. More

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If you’re in the market for a new or user vehicle, check out Mark Mazda. Great people who are courteous and friendly. out Mark Mazda. Great people who are courteous and friendly. More

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Awesome Experience - Definitely recommend this dealership. Everyone was super helpful. Special thanks to Isaac and David in Sales. You were both fantastic. dealership. Everyone was super helpful. Special thanks to Isaac and David in Sales. You were both fantastic. More

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James Fajardo is the guy to ask for! He truly cares that you’re getting the right car for your needs and works hard to make the deal so you walk out with the car you want! After a horrib He truly cares that you’re getting the right car for your needs and works hard to make the deal so you walk out with the car you want! After a horrible experience at another dealer the day before, walking into Mark Mazda was completely different. Class, professional, caring, and friendly. James, in particular, was so nice that you’d consider yourself lucky if you could call him your friend. A great sense of humor, too! He clearly loves the work he does and he’s darn good at it, too! It was such a great experience for us! If we needed to buy another car, it would be with James Fajardo at Mark Mazda! More

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As a French guy freshly moved to AZ, without any experience on the sales field, I got the chance to meet Isaac & Sterling at the Mark Mazda who helped me to get the best deal in town! Before meet experience on the sales field, I got the chance to meet Isaac & Sterling at the Mark Mazda who helped me to get the best deal in town! Before meeting Isaac & Sterling, I have checked around with many other car dealers and only Isaac & Sterling gave me the best offer; Very good car 2023 Mazda CX5 AWD with the lowest price in the market! I am really happy with the car I got from Mark Mazda and very impressed by service provided by the dealer squad! Isaac, Sterling, merci! More

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Most employees don’t want to see customers right before closing, not Austin Mougel!! He exceeded customer service expectations and got me exactly what I wanted and needed. Ask for Austin!! closing, not Austin Mougel!! He exceeded customer service expectations and got me exactly what I wanted and needed. Ask for Austin!! More

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