Steve Abad | Page 12

John Melchiore was such a pleasure to work with! He wasn’t hard-sell at all, but stated the facts with Subarus and their safety features. He was kind and very thorough. We will recommend friends He wasn’t hard-sell at all, but stated the facts with Subarus and their safety features. He was kind and very thorough. We will recommend friends to see him personally, when they look for a new car! More

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No complaints. All was great. Colin handled multiple changes (customer initiated) before we settled on our final choice. Pricing (to the penny) determined via ph All was great. Colin handled multiple changes (customer initiated) before we settled on our final choice. Pricing (to the penny) determined via phone/email. Vehicle was a factory order. Our first and only visit to the dealership was to pick up the vehicle. This was the 3rd time I've done this (with different brands/dealers). That's the way to purchase a car! More

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This dealership is top notch from start to finish! I started an inquiry online and salesman, Ralph Kurland reached out to me. Pretty much had everything taken care of before our appointment we made. W I started an inquiry online and salesman, Ralph Kurland reached out to me. Pretty much had everything taken care of before our appointment we made. Walked thru the entire ascent with such patience and answered every question. Steve Abad was our finance gentleman and he was also awesome! Mr. Poole, sales manager just want to say how awesome you and tour team are!! Keep up the good work! More

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Customer care is a priority and I enjoyed my experience purchasing my new vehicle from this dealership. purchasing my new vehicle from this dealership. More

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This is the second Subaru we have bought this year. My wife bought a Subaru Forester and loves her car. The staff at Subaru of Kennesaw was so nice and so helpful and Aaron helped us through the whol My wife bought a Subaru Forester and loves her car. The staff at Subaru of Kennesaw was so nice and so helpful and Aaron helped us through the whole process so well, that I felt I would like to buy a Subaru. The whole process was wonderful. Explanation of the features of my Subaru, of the services that Subaru of Kennesaw provides and the things to expect from Subaru in the future was top notch. I would recommend Subaru of Kennesaw to ANYONE buying a new vehicle. More

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Purchase Date 08/26/2022. My sales consultant, John Melchiore is very knowledgeable with Subaru vehicles. I purchased the Subaru Outback Touring. John explained the points My sales consultant, John Melchiore is very knowledgeable with Subaru vehicles. I purchased the Subaru Outback Touring. John explained the points of interest to make me feel comfortable with the new technology Subaru offers. I'm old school, John, explanation was very helpful. Thank you John. More

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Subaru of Kennesaw really came through for me when I was in a very difficult situation with my existing Subaru. Without going into detail, I came to the dealership seeking the human touch to salvage what wo in a very difficult situation with my existing Subaru. Without going into detail, I came to the dealership seeking the human touch to salvage what would’ve been an otherwise very unfavorable outcome for me and my family. I spoke to Travis on the phone before I even got to the dealership and told him about my situation and he encouraged me to come in and let them see what they could do for me. I was not very optimistic but after talking with Travis I was very pleasantly surprised to find that they were offering me a better than best case scenario outcome. I couldn’t believe it. I was able to purchase my very first brand new car ever in my life thanks to Travis really pulling for me and my family in my situation. I could not have asked for a better outcome. Travis Holtzclaw was very calm, easy going, honest, totally the opposite of what I expected. He was patient with me through all of my questions and test drives and helping me understand the process and my options. When I realized I could actually buy a brand new 2023 Crosstrek I was just floored. Travis and the team at Subaru of Kennesaw worked together to make this happen and I couldn’t be more grateful. I LOVE my new car!!!! Thank you Travis and Subaru of Kennesaw!! More

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This was the best experience purchasing a vehicle that I have ever had. The Dealership was very professional from the General Manager and Salesperson to the Finance person. Our salesperson, John Melchiore, have ever had. The Dealership was very professional from the General Manager and Salesperson to the Finance person. Our salesperson, John Melchiore, went over and beyond the call of duty to provide exceptional service. He provided us with all the information needed before our arrival to the dealership (two-hour drive). There were NO hidden fees at all. John also reviewed the owner's manual of the car that we were purchasing to familiarize himself and flagged important information in it since we were purchasing a different make than what the dealership carried. I highly recommend Subaru of Kennesaw and John Melchiore for your next vehicle purchase. It was easier than purchasing a new cell phone! More

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Excellent Customer Service. John at the dealership was very helpful in finding the right vehicle for us. Easy process. Our vehicle was delivered 2 weeks earlier than expected John at the dealership was very helpful in finding the right vehicle for us. Easy process. Our vehicle was delivered 2 weeks earlier than expected. Thanks More

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I loved working with Richard King, very professional he answered all of our questions. Richard was awesome. Atiq Choudry was wonderful and patient while teaching us about our new Outback. The whole experi answered all of our questions. Richard was awesome. Atiq Choudry was wonderful and patient while teaching us about our new Outback. The whole experience was stress free. More

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