Steve Abad | Page 18

Subaru and Ralph Kurland, Top quality! Just by chance we met and dealt with Ralph Kurland, which proved to be a rewarding experience. Ralph knows his product well and understands the people Just by chance we met and dealt with Ralph Kurland, which proved to be a rewarding experience. Ralph knows his product well and understands the people buying a Subaru are generally knowledgeable in their choice of vehicle when they arrive. He took the time and patience to explain all the cars features and the importance of each with regards to driver and passenger safety and comfort. His ability to put "techy features" into layman's terms is outstanding. He took the "horse trading" out of the process by offering fair trade in value, fair purchase price with a good discount. It's the way business is supposed to be conducted. We came away with a great sense of enjoyment knowing we made a wise decision As Shakespeare said "He is well paid who is well satisfied". . More

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Grateful I first looked up reviews before I went to the dealer to make sure we could deal with one knowledgeable person! I saw Ralph’s good reviews...so we pic I first looked up reviews before I went to the dealer to make sure we could deal with one knowledgeable person! I saw Ralph’s good reviews...so we picked Ralph and it worked! We tried a few cars , Ralph was a great help narrowing our choices down with us! We got the Outback with the V6 (3.6R) 2019 for a good price!. It has A Lot if Zip (fast -Great get up and Go)! Ralph showed us all the features and the test drive sealed the deal! Steve in financing was quick and made it easy (with an awesome rate). No Stress! Grateful More

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One satisfied customer My salespeople Ralph Kurland was very professional & well versed on the type vehicle I was investigating. He was also patient and understanding while My salespeople Ralph Kurland was very professional & well versed on the type vehicle I was investigating. He was also patient and understanding while I was deliberating my decision. More

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I am a brand loyal Subaru customer This is my fourth Subaru. The total customer experience, including service, is well above average. My sales rep., Ralph Kurland is first rate and ha This is my fourth Subaru. The total customer experience, including service, is well above average. My sales rep., Ralph Kurland is first rate and has been my trusted advisor and advocate through my last three vehicle acquisitions from this dealership. I have never met a more professional and knowledgeable sales representative. Rick and Renate More

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EXCELLENT EXPERIENCE We went into Subaru of Kennesaw not expecting to walk out with a new car ... they made us a deal we could not refuse. Stephanie Frazier was our sales We went into Subaru of Kennesaw not expecting to walk out with a new car ... they made us a deal we could not refuse. Stephanie Frazier was our sales person and she did a phenomenal job. Unlike many car sales people who we have dealt with in the past, Stephanie is a classy woman who was extremely friendly and professional. Steve Abad was our finance guy and he was knowledgeable, professional, and thorough. More

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Easy, efficient and fun While a new car is fun and exciting, buying one in the past has not been. I had a not-great experience with another dealership while looking at a Sub While a new car is fun and exciting, buying one in the past has not been. I had a not-great experience with another dealership while looking at a Subaru, but that experience did allow me to learn exactly what it was I wanted in my next car. So when I began working with Stephanie Frazier, Internet Sales, on purchasing the right car with the right features for me, I wasn't expecting a lot. Well, it couldn't have been easier! From emails discussing my needs, price range and preferences, Stephanie was able to find the right car for me, guide me through the reserve process, discuss pricing, payment methods and details before I ever stepped foot in the dealership. By the time my car was delivered to the dealership, we had a basic agreement and it took no time at all in the dealership to walk through the car details with her and then the finance details with Steve. I was in and out within a couple of hours (longest part was waiting for my trade-in to be evaluated on that busy day!). It was a pleasure working with Stephanie and Steve. I highly recommend a Subaru Crosstrek (love it!) and Subaru of Kennesaw. More

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No games, no drama! We're from Tuscaloosa, but we drove the 3.5 hours to this dealership because they were so easy to work with. I had a written deal from a different dea We're from Tuscaloosa, but we drove the 3.5 hours to this dealership because they were so easy to work with. I had a written deal from a different dealership in Birmingham, and I wanted to see if anyone could (would) beat it, so I sent the deal around to other dealerships in the Southeast. Subaru of Kennesaw was the first to get back with me, and they thoroughly evaluated everything in the deal, including my trade, all from a distance! They ended up beating the deal by $200 and gave me a better financing rate to boot. There was no hassling, no games of "let me go talk to my manager", I knew what I wanted and they delivered. John Settineri was experienced, knowledgable, treated us as equals, and even offered me a Rice Krispy treat when my blood sugar got low. Steve Abad in finance was prepared and organized, and we left the whole experience feeling good both about our car and our deal. I'm loving my new Outback, and would make the trip again back to this dealership. Highly recommend! More

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A most pleasant experience! We walked in the dealership to begin our car buying journey. We wanted to drive several different models. Ralph Kurland met us at the door. We drov We walked in the dealership to begin our car buying journey. We wanted to drive several different models. Ralph Kurland met us at the door. We drove four different cars and had LOTS of questions. All were answered fully. Ralph was attuned to our requirements and helped us with the big decision. It was a very pleasant experience. Never felt pressured or hurried. Thank you, Ralph! We love our new Outback!! More

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Fantastic experience with Mark. I had a great experience with Mark and the folks at Subaru of Kennesaw. His product knowledge and overall excitement about the brand really sold me o I had a great experience with Mark and the folks at Subaru of Kennesaw. His product knowledge and overall excitement about the brand really sold me on the vehicle. I would highly recommend Mark. More

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Outstanding Experience Words alone cannot describe my experience working with Ralph. I never felt bull dozed, rushed, pushed, or taken for granted. In fact, quite the opposi Words alone cannot describe my experience working with Ralph. I never felt bull dozed, rushed, pushed, or taken for granted. In fact, quite the opposite. Ralph heard/listened to MY needs, never tried to change my thought process, just work with what I needed. Instead of coming back financially with an outlandish "deal", Johnny worked to meet my needs. No fuss, haggling, etc. Very smooth process all around. Also, getting to the paper signing was no hassle either. The typical add-ons were offered by Steve but not pushing anything else onto the sale if not wanted. I must say thinking I would be getting a certified used car and driving away that night in the brand new, everything I was looking for vehicle felt great, thanks to the trio of Ralph, Johnny, and Steve! More

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