Steve Anderson | Page 8

Very Happy! I recently bought at Lexus of Rockford a 2016 ES350. My brother, who has purchased several Lexus' introduced me to Steve Anderson. Steve was so easy I recently bought at Lexus of Rockford a 2016 ES350. My brother, who has purchased several Lexus' introduced me to Steve Anderson. Steve was so easygoing and fun to work with. He was very thorough in explaining and showing me all the features of my new car. Also, he's made follow-ups to make sure I'm happy. I love my new car and I would definitely go back to Lexus of Rockford and work with Steve again! Thanks so much, Nancy Froelich More

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Nice people...poorly serviced car. I purchased a used Subaru Outback last week. The sales team were very accommodating. Very pleasant and professional I sincerely felt that I was getti I purchased a used Subaru Outback last week. The sales team were very accommodating. Very pleasant and professional I sincerely felt that I was getting an honest square deal, even though it was a high-mileage used car. I understand it was sold "as-is". Unfortunately, the car should have been examined properly. Large oil spots in my driveway and my shop parking lot. Oil everywhere! Someone put 6 quarts of oil in a crankcase that holds 4.2 quarts. I emptied the pan, measured the amount, referred to the manual and put the correct 4.2 quarts back in. Also, the plastic shroud, or underneath "brush-guard was missing a large section. Negligent service. I cleaned the underside of the engine compartment thoroughly. Oil everywhere. Leaks like a sieve! Unbelievable This car should have been repaired or auctioned or LET THE BUYER BEWARE of a "slight oil leak". I cannot fault the sales people but someone in service should have given a heads-up. More

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A Wonderful Experience We came in to look at a new model SUV (NX), but we discovered that it was smaller than we expected. Our options were to go home and re-think what we We came in to look at a new model SUV (NX), but we discovered that it was smaller than we expected. Our options were to go home and re-think what we wanted to do, or begin looking at the RX-350. We worked with Steve Anderson, and he was very patient and applied NO PRESSURE. In the end, we ended up purchasing a 2016 RX-350. We traded in an ES-350 (2007), and we were given a fair trade-in price. Everyone in the showroom was courteous and helpful. We look forward to trading in our second Lexus vehicle when the time comes to up-grade. We paid cash for our purchase, but Dan Clapper was helpful in facilitating the paying of our Wisconsin sales tax, so we would not have to deal with that red-tape when we returned home. More

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Purchase of my NX200T A special big thanks to Steve Anderson for his honesty, knowledge, and professionalism in helping me with my purchase of a NX200T. Steve was so very A special big thanks to Steve Anderson for his honesty, knowledge, and professionalism in helping me with my purchase of a NX200T. Steve was so very helpful in making my car purchasing experience less stressful. Steve stayed within the price range I gave him. He gave me the utmost respect and no high-pressure. Thanks, also, Steve for your kindness extended and patience when going over all the technology in the NX with me. I absolutely appreciate all your effort put forth in this transaction! I would also like to commend the "Lexus team" for displaying such great team work! More

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Extremely knowledgeable, patient and professional. Keith and Steve were extemly helpful in teaching me all there was to learn about my new NX200t. They both were very knowledgeable about the technology Keith and Steve were extemly helpful in teaching me all there was to learn about my new NX200t. They both were very knowledgeable about the technology side of the car and took the time to go over any questions I had about my new car. I have never had any salesperson give me a call after I have purchased a car to find out if I have any questions about the vehicle that they could help me with. They were extremely patient with me even when they had to explain things more than once. That also includes John the finance manager. More

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Buying our first Lexus We have three Toyota's that we service at Anderson Toyota. We were looking for a lightly used Lexus RX 350 as our next car. Steve Anderson did a gre We have three Toyota's that we service at Anderson Toyota. We were looking for a lightly used Lexus RX 350 as our next car. Steve Anderson did a great job showing us the various options we should consider in the new Lexus 2015 and 2016's but we wanted to stay with a pre driven RX 350. He found it for us! Great job Steve! We picked it up last Wednesday and again Steve reviewed all the 2015 RX features set up the navigation, phones etc. I recommend Anderson Lexus of Rockford. Ask for Steve Anderson. Chris More

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Loved my Lexus experience! It is so important when you purchase a car that you trust the person you are dealing with. Steve Anderson was absolutely the best person to have in m It is so important when you purchase a car that you trust the person you are dealing with. Steve Anderson was absolutely the best person to have in my corner through this process. He took the time to explain everything and put me at ease. I feel confident with my purchase because of him! More

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Awesome dealership!!!! Walked in the Lexus side, got a big welcome from Steve Anderson went home with a vehicle TADAAA!!!!!!!!!!!!! I would recommend Steve Anderson for a Ne Walked in the Lexus side, got a big welcome from Steve Anderson went home with a vehicle TADAAA!!!!!!!!!!!!! I would recommend Steve Anderson for a New or Used VEHICLE:) More

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Wonderful Steve Anderson took very good care of me during the process of leasing a new Lexus. He made me feel at ease and enjoyed the experience, rather than be Steve Anderson took very good care of me during the process of leasing a new Lexus. He made me feel at ease and enjoyed the experience, rather than being stressed out. I would definitely recommend Lexus of Rockford to all my friends. More

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An outstanding Lexus experience. I walked into this dealership feeling hesitant and vulnerable as this was the first time that I had car shopped alone (a recent widow). Fortunately, I walked into this dealership feeling hesitant and vulnerable as this was the first time that I had car shopped alone (a recent widow). Fortunately, the salesman that I was assigned to was Steve Anderson. Steve was not only knowledgeable and accommodating, but also patient and kind. He sensed that the last thing that I needed was a "hard sale". I told Steve what I wanted and he made it happen. I walked out after purchasing the car that I wanted and felt that I got a "fair" price both on my Lexus trade-in and for my new Lexus. In addition to the positive relationship that I was able to develop with Steve, I had very good experiences with Dave Pearson (Manager) and Ken Norwood (Financial). I will be a repeat customer at Lexus of Rockford. More

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