This dealership acts with integrity, and worked a fair deal with me on a used 2018 RAM 3500 truck. I found them after using Edmunds and the Dodge/RAM truck builder website. Cassens came up as one of the dealerships that had my desired truck. This vehicle had very low miles, and when I asked the question of why, the sales consultant was honest and told me straight-off what had happened to the truck that made it impossible to sell as a "new" vehicle. I flew-in for a visit and to take the truck for a test drive. Everything was good, and we closed the deal. Overall, a fantastic experience to work with the men and women of Cassen & Sons!
"Repeat customer. Excellent service, Sales and Service Dept."
Great experience. Steve was very professional and assisted with meeting a sales representative. Bob provided excellent and professional service and went out of his way to find the vehicle we wanted. He went through all the options the Jeep offered and answered any questions we had.
Buying a new car was a pleasant experience. We were made to feel at home and received what I thought was a very fair deal. When picking up the car it's new features were demonstrated and explained to us.
The visit was quick and painless. Steve Lane was very helpful and friendly. I was disappointed to have lost a bonus cash incentive that was quoted to me via email but it was an otherwise positive experience.
"What a wonderful experience....."
- Barry Ray
We can’t say enough about the example of customer service we encountered at the Cassens Chrysler, Jeep Ram dealership. It was a no haggle no fuss experience.
Our salesman Bob Earnhartt is up front and personal. His level of professionalism and non pushy attitude provide a sense of comfort during our visits.
This isn’t the 1st auto purchased at this facility and it’s certainly not going to be the last.
We highly encourage you to visit the Glen Carbon dealership. We’re sure your visit will be as satisfying as ours....👍👍👍👍👍
"2016 Kia Sorento"
Cassen’s has friendly customer service with the space to think! When it came to the sale of the vehicle, they leave no questions unanswered.
Other Employees Tagged:
Jerry was very helpful and pleasant throughout the whole process of buying a new vehicle. I highly recommend Jerry for your next vehicle purchase.
"Cassens always treats you right"
- Cement ponds 62
We have small family owned business. I do swimming pool construction and service. I need dependable trucks and vans to service my customers needs. The only new vehicles I have bought in the past several years have been from Cassens dealership. The treat me fair and Service after the sale is excellent. All the salesman are there to fill my needs and give me fair pricing
This trip Jerry was my salesman and like always found what I needed in a work truck. Then ,Jack was there as always to find my financing.
First class operation !
"I had a great experience buying from Cassens in Glen Carbon"
During my time at Cassens Chrysler, Trenton was very helpful and exceeded our needs and wants with helping find a car and making sure that the car I wanted was the best possible option I was going to get. He and his manager made sure that I was leaving with a well rounded car and gave us the best deal possible. I would definitely recommend working with Trenton and buying for Cassens car dealership.
"purchase of Jeep Wrangler "
Everyone was very accommodating. Bob Earnhardt was very friendly and made buying a jeep a pleasure at Caden's in Edwardsville. He helped to make sure I purchased the right vehicle for my needs.