Steve Boston | Page 12

I recently worked with Steve Boston, Chandran Venkitachalam and Josh Trigueros. I received top-notch, professional, friendly, patient service from each one of these individuals. This is our secon Venkitachalam and Josh Trigueros. I received top-notch, professional, friendly, patient service from each one of these individuals. This is our second time working with Steve Boston on a lease and we couldn't be happier. He leased us a Benz in 2010 and just leased us our second one since that lease ended. He was honest, polite, attentive, knowledgeable and professional. We appreciate his candid, direct nature and felt very good working with him because we feel that we can trust him, which is very important during a process like this. In fact, we plan to visit him again for a second vehichle in the next month or two. Steve is one of the best car salesmen we have ever worked with. This was our first time that we were also helped by Chandran. His level of professionalism was so impressive. He treated us with respect regarding every question we had from the most minute details to critical questions regarding the deal. He was patient with us the entire time and upheld the highest level of customer service even after we took the car home. He stayed in contact to make sure we were happy and to ensure we had everything we needed. I left an inexpensive but meaningful personal item in my old vehicle. He retrieved it and made sure I received it back. His communication was extremely responsive and we thoroughly enjoyed working with him as part of the team. Lastly we had the chance to also work briefly with Josh. He was very knowledgeable about the vehicles, extremely patient, very accomodating and helped us find a car that would work for us at the right price. He was pleasant and was able to steer us in the right direction. We think he was a good addition to the team as well. We would highly recommend this dealer and working with these professionals! More

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Thank you to Mercedes-Benz of Natick for a great buying experience. We traded in a Lexus is250 for a 2013 C300 4matic sport sedan, and were intersted in a lease program. Steve Boston was extremely knowledg experience. We traded in a Lexus is250 for a 2013 C300 4matic sport sedan, and were intersted in a lease program. Steve Boston was extremely knowledgeable about leasing, and helped us decide that a lease was our best option on this new vehicle. We had bought all of our vehicles in the past so the idea of a lease was new to us. We knew exactly which options we wanted on the vehicle, and since it was not a commonly equipped vehicle the car was not in stock at this dealership. Steve and Ian were able to locate the exact vehicle we wanted from another dealership that was several hours of driving away, and arrange for its transportation to their dealership - talk about convenience! We're excited to take delivery of our first leased vehicle and feel confident and at ease with our decision thanks to Steve and Ian's thorough and honest explanations of the MB Lease programs. I would strongly encourage others to do business with Mercedes-Benz of Natick and their professional sales team. More

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I was happy with the overall service i received from MB of Natick. Steve was helpful during the entire process of my purchase. Chandran helped when Steve was not available. I would recommend this dealer of Natick. Steve was helpful during the entire process of my purchase. Chandran helped when Steve was not available. I would recommend this dealership. Thx and keep up the good work. More

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Steve made what can be a grueling process (buying a new car) seamless and easy. He was friendly when my wife and I met him, and thoughtful as we described what we wanted in our GL450. He was clearly know car) seamless and easy. He was friendly when my wife and I met him, and thoughtful as we described what we wanted in our GL450. He was clearly knowledgeable about the car and its 2013 model year changes as well as available options. Perhaps most importantly, he was very responsive answering questions and following up on the progress of what ended up being a custom ordered car. When it came to the final paperwork, Steve ensured it was all ready and accurate so pick-up was a breeze. Steve will be my first and last stop the next time I go shopping for a Mercedes (and we now own two!). More

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I recently had a problem with my 2003 E320. I called Steve Boston and left a message for him who I purchased the car from and explained my situation. Within hours I received a call from Steve Boston who Steve Boston and left a message for him who I purchased the car from and explained my situation. Within hours I received a call from Steve Boston who was on a day off along with the assistance of Fred Romsey and Tom Bolton that they solved my problem which was a costly part that was no longer under warranty.The attention I received with my problem was extraordinary. I've dealt with Steve Boston and the staff at the Natick dealership several times in the past and they always make you feel like your family. I would recommand this dealership to anyone. Thanks again for the outstanding service that you provide. More

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My recent purchase of my 6th M-B at this Dealer demonstrates my confidence. Steve Boston & Tracy Evangelos superb service exceeded my expectations (which were high to begin with.) This EXCEPT demonstrates my confidence. Steve Boston & Tracy Evangelos superb service exceeded my expectations (which were high to begin with.) This EXCEPTIONAL dedication to serve did not end following my purchase. Indeed they followed-up subsequently and continue to make certain that they stand ready to help satisfy any needs that I may have. Having had a broad experience in Management, I feel quite confident in assessing service and want to express my total gratitude for the extraordinary service I received and will continue to recommend Mercedes-Benz of Natick . Bill E. More

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i have always been aprehensive about visiting a car dealership to purchase a vehicle. I met Steve and he changed all of that. He was honest, personable and did not sell me an overpriced vehicle. Whe dealership to purchase a vehicle. I met Steve and he changed all of that. He was honest, personable and did not sell me an overpriced vehicle. When I need to make another car purchase he will be the only person I will go to. When Steve introduced me to Steven Boston in Finance he was charming, professional and polite. He did not try to sell me more than I needed, and very thorough in explaning everything. Thank You, Tina More

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Exceptional service and attention to detail! Fast and responsive and understanding of Internet Sales needs. Steve established trust early on, which is important for long-distance purchases. Though a l responsive and understanding of Internet Sales needs. Steve established trust early on, which is important for long-distance purchases. Though a local buyer purchased the vehicle before we could make a decision, Steve's dedication will help guide us back to MBZ of Natick to find the right car, at the right price, with the RIGHT person. More

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I have had quite a few cars bought there-- a 1989 BMW 325 IX, a 2001 BMW X-5, a 2006 Mercedes C-350 4-matic, and a 2009 Mercedes C-300 4-matic. My husband also has bought several cars there. I have always fo IX, a 2001 BMW X-5, a 2006 Mercedes C-350 4-matic, and a 2009 Mercedes C-300 4-matic. My husband also has bought several cars there. I have always found that the people there are friendly, honest, and pleasant to deal with. It is convenient to get cars serviced there for scheduling appointments and getting nice cars for loaners. I would always consider them as first choice. More

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I have been doing business there since 1968 (in Boston), since I first privately imported a Mercedes from Germany. I have subsequently bought many BMW's and Mercedes from Foreign Motors. They provide excell since I first privately imported a Mercedes from Germany. I have subsequently bought many BMW's and Mercedes from Foreign Motors. They provide excellent customer service and support. Good salespeople and service advisers. Technicians have been helpful with advice on maintaining a couple of antique Mercedes that I own. More

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