We are so sorry to hear about your experience. Many of these employees were not even working on the day you came in but we see you gave all of them a one star review. Please reach out to our service manager so we can discuss. Thank you.
September 23, 2020
"Made me feel like family! From the moment that I walked..."
- robmartinez1987 Verified Customer
Made me feel like family! From the moment that I walked in to the moment I walked out the door. Even checked in on me as I sat in the break room and drank their delicious coffee
Your business is the reason we are here to serve you. Your comments are very important to us and we will be sharing them with our team. Thank you very much for taking the time to let us know which will help us grow and become better every day.
September 22, 2020
"Arrived a little early and my car was taken right in..."
- STEVENMSEBRING Verified Customer
Arrived a little early and my car was taken right in after check-in. The software update for service bulletin was completed quickly, about 30-minutes. I was on my way without delay. Thanks
Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!
March 02, 2020
"They got me in and out in a timely manner . My car runs..."
- ssggfritts Verified Customer
They got me in and out in a timely manner . My car runs like new now thanks to Steve the technician. It was an overall great experience.
Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!
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