Steve Enriquez | Page 7

Love this dealership and the folks who show up there every day. Great to work with James as well. every day. Great to work with James as well. More

by ericjfrommer Verified Customer Verified Customer

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This was without question the worst customer service I've ever experienced in my life. Extremely poor. You couldn't pay me to go back to this place. Just awful service ever experienced in my life. Extremely poor. You couldn't pay me to go back to this place. Just awful service More

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I went in to get my AC fixed on my old car and left with a new one! Definitely worth it! a new one! Definitely worth it! More

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Well , we had another serious problem with our 2012 Limited Sonata! This is a big thing because I have serviced this car perfectly! My husband drove our crippled Sonata to the dealership! This time Limited Sonata! This is a big thing because I have serviced this car perfectly! My husband drove our crippled Sonata to the dealership! This time Travis was our service writer. He took charge perfectly picking up the service from where Carlos left off. During this experience we were helped by a big team consisting of Courtney, Travis and Carlos. I know I'm missing some other names but I do remember the help you gave us! It took awhile but once again the engine was replaced under warranty. We are grateful to all that helped us! They provided us with a rental car since our only car was at the dealership for quite awhile. We'd check in from time to time but soon learned we didn't need to drive to the dealership. It was a process that involved the cooperation of their corporate office. We are so happy to have our car back! It's sleek, clay bar cleaned and sparkles. People often ask what year is it and are amazed it's a 2012 with over 210,000 miles on it! Maintenance is so very important! Thanks to all of you! We are very grateful!! More

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Excellent Salesman and outstanding experience. 👏 I have purchased more than ten autos in my life and these guys are the bar. 👏 I have purchased more than ten autos in my life and these guys are the bar. More

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Best dealership in town! ! Ryan and Pedro went out of their way to make sure my son was completely satisfied! I highly recommend this dealership!🙏🏽🤝🙏🏽 ! Ryan and Pedro went out of their way to make sure my son was completely satisfied! I highly recommend this dealership!🙏🏽🤝🙏🏽 More

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This dealership is the most honest, reliable around. Service is the best!! Super knowledgeable sales staff! Won't go anywhere else. Service is the best!! Super knowledgeable sales staff! Won't go anywhere else. More

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Excellent experience from start to finish. Ryan was personable and helpful without being pushy. He did a great job explaining how the car worked and did us a good deal, We plan to come back fo Ryan was personable and helpful without being pushy. He did a great job explaining how the car worked and did us a good deal, We plan to come back for another car later in the year More

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Excellent customer service. Will definitely recommend to friends and family. Ryan definitely made the experience easier. Will definitely recommend to friends and family. Ryan definitely made the experience easier. More

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Service center is shady and will falsify your maintenance I’ve been coming here for a year to get my older Hyundai serviced. I’ve serviced my car with other Hyundai dealerships and this place maintenance I’ve been coming here for a year to get my older Hyundai serviced. I’ve serviced my car with other Hyundai dealerships and this place has the laziest technicians I have ever encountered. They will NEVER do a multipoint inspection not as thorough as other dealers. Case in point, they have NEVER checked my battery. When I asked the service advisors, they said that you would have to explicitly tell them to check the battery. If that is amount of attention to detail they put, then you already know they don’t give a f*** about your car. Eventually my car battery died in the middle of nowhere and I had to scramble to get jump started. That situation would have avoided if they just check the battery like normal dealerships. I don’t know if it’s the service advisors or technicians not doing their jobs. In the year that I had been getting serviced here, they NEVER TOPPED my fluids. Coolant and wiper fluid were almost empty a year after I started getting serviced here. When I came in recently, I explicitly told the technician to top of my fluids, which I was assured they will. When I came back to get my car after it was done, I popped open the hood and lo and behold, my fluids were still low. That just shows you how they can say one thing and actually not do it. I wonder how many of the oil changes they actually did in the course of the year. This is dealership is just so blatantly deplorable. More

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