Steve Fisher | Page 2

I use the pick up and delivery option offered by Luther Family Ford to get my oil changed. Absolutely love this, talk about a time saver and everyone at the dealership is so professional, knowledgeable and Family Ford to get my oil changed. Absolutely love this, talk about a time saver and everyone at the dealership is so professional, knowledgeable and polite. Always an enjoyable experience. More

Print

Had an excellent experience and the job was done in a. Timely fashion. And the techs did a good job. Thanks Timely fashion. And the techs did a good job. Thanks More

Print

Brought vehicle in for a major repair and was done sooner than expected. Staff is very nice and courteous. than expected. Staff is very nice and courteous. More

Print

Friendly fast and clean environment. Made sure you were comfortable and informed on service. They made the experience enjoyable Made sure you were comfortable and informed on service. They made the experience enjoyable More

by Superduty Verified Customer Verified Customer

Print

This was my first visit to this dealership and very happy with the service and the speed in which everything was done. with the service and the speed in which everything was done. More

by davesway01 Verified Customer Verified Customer

Print

On 11-30-23 We needed the drivers front inner transmission axle seal replaced. Since it takes over a month to get in for repairs, I cleaned up the area so no more oil would fly all over underneat transmission axle seal replaced. Since it takes over a month to get in for repairs, I cleaned up the area so no more oil would fly all over underneath the vehicle like it was doing. It was wet around the area but not like it was initially. So, when we dropped the vehicle off, they sent pictures of all the outer axle areas and not the area where we showed them the leak. I'm assuming they had taken the vehicle out of the shop already. When I wanted Steve Fisher to call me so I could tell him they did not look in the right area, he very rudely said I did no justice cleaning the area up so they can't fix it today. This is why we have warranty, and I'm sure he felt stupid getting caught in his smart alec answer back to me. He obviously was having a bad day, and he should have stayed home. I then immediately made another appointment which is another month and I told him I will bring it up there again to get fixed. So, if you have oil leaks on your vehicle, go to another dealership. Steve Fisher, if you get him as your advisor will not fix it!! Also, Jennifer Brinkman, the service manager was supposed to call me, and she has not. I think they are all feeling pretty stupid on this whole situation. More

Print

This is the fifth vehicle we’ve purchased from Luther, specifically, Terry Wicklow. From reception to service, sales and finance, we are always treated with exceptional customer service. We haven’t and w specifically, Terry Wicklow. From reception to service, sales and finance, we are always treated with exceptional customer service. We haven’t and will never shop for or our service our cars anywhere else. More

by Marie Verified Customer Verified Customer

Print

There are very few words to describe this place. veey slow and always raising there rates. For simple procedures veey slow and always raising there rates. For simple procedures More

by Tucker1 Verified Customer Verified Customer

Print

Ford dealer picked up my vehicle from my home and did a irecall in a timely manor and returned vehicle to my home, Thank you. irecall in a timely manor and returned vehicle to my home, Thank you. More

by davidkamrowski Verified Customer Verified Customer

Print

Luther Ford was very quick at getting my vehicle fixed and it was actually covered by a recall and fixed other recalls that we didn’t know about. and it was actually covered by a recall and fixed other recalls that we didn’t know about. More

by Todd Verified Customer Verified Customer

Print