Steve Fisher
Steve Fisher at Luther Family Ford

Steve Fisher | Page 9

Service Advisor

Luther Family Ford

3302 36th St S
Fargo, ND 58104

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312 Reviews
not yet
rated

312 Reviews

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312 Reviews of Steve Fisher

January 20, 2023

Dealership Rating
Employee Rating

I have been able to schedule service quickly and in a timely manner whenever I have needed service. More

by SAHELMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Hager, Brian Bendickson

January 18, 2023

Dealership Rating
Employee Rating

Awesome customer service. Waiting time was less than what was told to complete my car check. More

by Aimee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2023

Dealership Rating
Employee Rating

Oil. Change lane. 2 hrs. Wait Wow. Unbelievable can't believe. It took this long More

by Tucker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 18, 2023

Luther Family Ford responded

Effective December 1st we elected to moved to appointment recommended for our oil change services. We have found that is the most effective way to keep time commitments to our loyal guests. It is impossible to staff properly when we can not possibly anticipate who may be stopping by day to day. My hope is that the Quick Lane greeter sets proper time expectations with our guests on drop off so those guests can plan accordingly.

January 18, 2023

Dealership Rating
Employee Rating

My experience with this Dealership was not impressive and quite frankly wouldn't recommend it More

by janet.p.brainard54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 18, 2023

Luther Family Ford responded

I would love to hear more about your visit and what led to this rating. Looking in history it appears you requested for the heated seats to be diagnosed and did not authorize performing the recommended repairs. My contact information is on every invoice and I am very easy to get ahold of.

January 15, 2023

Dealership Rating
Employee Rating

Wonderful and very fast. Couldn't ask for better service.very courteous and very helpful and competent More

by JBRIEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 15, 2023

Dealership Rating
Employee Rating

They were efficient in checking me in. Also, I was kept informed about what was needed for repairs on my vehicle. More

by mkmaassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2023

Dealership Rating
Employee Rating

Steve Fischer consistently makes my experience excellent! He makes the entire process easy and communicates promptly. Credit to him and his team for always making me feel important. More

by STEVE@MARSRESTAURANTGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 06, 2023

Dealership Rating
Employee Rating

Knowledgeable technicians leave me feeling confident that my vehicle is in good hands. Honest, reliable work done in a timely manner. More

by Mollyoas16
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2022

Dealership Rating
Employee Rating

Service is good, generally fast unless something special being looked at. Friendly, nice atmosphere to wait More

by Kristie Wiese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2022

Dealership Rating
Employee Rating

Amazing dealership, extremely pleasant customer service oriented staff. I will definitely return for additional service work!! Thanks to all the staff in the Quicklane and service drive for making my day!! More

by OSHEKA_MCFARLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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