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Steve Fordham
385 Reviews
With over 30 years of experience servicing high end automobiles in the Dallas-Fort Worth area, Steve Fordham has the experience and extensive network necessary to take on the complexities of your vehicle’s service needs. Steve has worked in management at numerous local luxury automobile service departments, where he has consistently maintained a nationally-recognized excellent customer service satisfaction rating. In addition to meeting customer demands for luxury automobile service, Steve also maintains close contact with the local automotive enthusiast community. Steve has personally organized regular Sunday Morning Drives for his clients and friends through Texas’ scenic roads, including weekend driving retreats across the Southwest. In addition, Steve coordinates quarterly high performance driver education programs at closed courses such as MotorSports Ranch. His automotive knowledge and enthusiasm is expansive and he’s ready to apply his know-how to your fine automobiles.
Read moreDealership Experience
14 yrs, 1 mo
Industry Experience
41 yrs, 4 mos
Languages Spoken
English
385 Reviews
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385 Reviews of Steve Fordham
June 03, 2015
Another Great Visit Another visit to get periodic service and mount new tires. I think they even managed to solve a small brake vibration problem that I did not tell them Another visit to get periodic service and mount new tires. I think they even managed to solve a small brake vibration problem that I did not tell them about. And another visit under my belt where everything went as expected! More
by Jim
May 19, 2015
Spot on Service Any time I need a service call for my California, Paul and Steve are at the ready. Always accommodating and courteous. I never worry that I'm not ta Any time I need a service call for my California, Paul and Steve are at the ready. Always accommodating and courteous. I never worry that I'm not taken care of properly. More
by hfilmco
Other Employees Tagged: Paul Frey
May 10, 2015
Friendly, efficient, and fair. I took my vintage Ferrari to boardwalk for service. I was greeted at the door, my car was taken in the shop to be inspected by their mechanics, and I I took my vintage Ferrari to boardwalk for service. I was greeted at the door, my car was taken in the shop to be inspected by their mechanics, and I was provided recommendations and a quote for service promptly. I am 100% satisfied with the service I received. Thanks guys! More
by Jacksonspeed
Other Employees Tagged: Larry Neighbors
April 28, 2015
Awesome buying experience! From the minute I walked in the door to the moment I drove out of the parking lot in our new Ghibli, I felt this was how buying a new car should be... From the minute I walked in the door to the moment I drove out of the parking lot in our new Ghibli, I felt this was how buying a new car should be... No pressure, very patient, and highly professional. Highly recommend to anyone! More
by New Maserati Owner
Other Employees Tagged: Lorenzo Amaya, Larry Neighbors
April 28, 2015
fixed my Ferrari perfectly You get what you pay for. Great Service and Communication, from start to finish! I would suggest a 24 hour hotline where you get a Ferrari knowledge You get what you pay for. Great Service and Communication, from start to finish! I would suggest a 24 hour hotline where you get a Ferrari knowledgeable human being on the receiving end of the call. Not criticism, just a suggestion. Jim Mango Paying for Service, parts and boutique is a bit awkward and too time consuming. This process could be more streamlined. More
by Yellowonblack
Other Employees Tagged: Paul Frey
April 27, 2015
Outstanding customer service I have used Boardwalk for many years. I have had the pleasure of working with Dan, Paul and Larry directly in the service department. I have also wo I have used Boardwalk for many years. I have had the pleasure of working with Dan, Paul and Larry directly in the service department. I have also worked with Steve who is the service director. The staff at Boardwalk have always done an extremely good job in handling my needs. Their level of customer care is possibly some of the best I have ever seen. I recently had an issue and although I was concerned at first, they stepped up and went above and beyond to make the situation right in every way. (Thank you Steve!!) If there is any way that they can make your request become a reality, these guys will do it. You can't ask for much better. More
by mroberts123
Other Employees Tagged: Paul Frey , Ken Murphy, Larry Neighbors
April 11, 2015
Coilover Install Even though this is a Ferrari/Maserati dealership, I have my Audi serviced here. I get the service, quality and attention to detail that you would exp Even though this is a Ferrari/Maserati dealership, I have my Audi serviced here. I get the service, quality and attention to detail that you would expect as a Ferrari owner at the same (or often, better) rates that I see from German automobile repair shops. With this service crew I am always confident that I get more than I asked for. They always pay attention to what I think I need and yet when my car is returned to me I"m always impressed with their attention to the little things that let me know that they went beyond what I asked. If you are looking for the most skilled and professional shop in DFW, this is it.. More
by Jim
Other Employees Tagged: Paul Frey
April 11, 2015
Clear bra installation Service was great. Picked up and delivered my car. Work completed on time. People were extremely courteous and friendly. They even washed my other Service was great. Picked up and delivered my car. Work completed on time. People were extremely courteous and friendly. They even washed my other car before it was returned. More
by MME
Other Employees Tagged: Paul Frey
April 09, 2015
An always amazing experience I've been a Boardwalk Ferrari Maserati of Plano customer since 2004. Over that period of time I've purchased a number of new and pre-owned cars. E I've been a Boardwalk Ferrari Maserati of Plano customer since 2004. Over that period of time I've purchased a number of new and pre-owned cars. Each and every time the staff has gone out of their way to ensure I have the best experience in customer service. Through the process of ordering several new cars Nathan Dunning, Brian Benjamin and Shad Warren have been absolutely the best in making sure that my new car is exactly what I want. Upon delivery the whole process is easy and straight forward and the car is delivered in perfect condition. When it comes time for service the team led by Steve Fordham that includes Larry Neighbors, Paul Frey and Quentin Forge make completing the service the easiest that it can be. I can recommend Boardwalk Ferrari Maserati of Plano without reservation!!!! More
by jtay44
Other Employees Tagged: Nathan Dunning, Paul Frey, Quentin Forge , Brian Benjamin, Larry Neighbors, Shad Warren
April 08, 2015
Great experience Lindsey helped me find the car I wanted, even though they didn't have it at they dealdership. She coordinated the search and ultimately the shipping Lindsey helped me find the car I wanted, even though they didn't have it at they dealdership. She coordinated the search and ultimately the shipping of the car. Really went above and beyond to help me get what I wanted. More
by kd
Other Employees Tagged: Mike Letourneau, Lindsey Redfern
