Steve Furtardo
Steve Furtardo at Flood Mazda

Steve Furtardo | Page 52

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.9
647 Reviews

Languages Spoken

English English

Portuguese Portuguese

4.9

647 Reviews

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647 Reviews of Steve Furtardo

November 06, 2019

Dealership Rating
Employee Rating

everything done in a timely manner.had to reset screen great service and communication.had to reschedule and it was very user friendly no attitude or difficulty.i would and have recomended flood mazda to a More

by transportation0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey , Zach Albanese

November 04, 2019

Dealership Rating
Employee Rating

Recall Work Done Right I needed work done on my Mazda due to a factory recall. The work was done quickly and on time. Everyone I dealt with at Flood Mazda was excellent More

by A.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 04, 2019

Dealership Rating
Employee Rating

Noice! Appreciate the service Steve was great. I love that Flood goes to the extra effort of having the vehicle vacuumed and washed for a mere oil change. Very nice. I dig the new More

by JonBCooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 01, 2019

Dealership Rating
Employee Rating

Excellent Great highly recommend. Love my new car. Easy to deal with. Great service. Super great finance deal. I made a good choice at Flood Mazda! More

by LISAMCHALOUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

October 23, 2019

Dealership Rating

An underwhelming experience This most recent visit was the first in awhile as we live an hour away and our perks have lessened over time. Understandable. Previously our car was p More

by d.champagne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 29, 2019

Flood Mazda responded

Hello, Please allow me to introduce myself, my name is Russell Cunha and I'm the General Manager of Flood Mazda. I would like to apologize that you recent experience was not an exceptional one, one of many advantages to service or purchase a vehicle at Flood Mazda is free pick up and delivery of your vehicle for service and receive a free loaner vehicle. I do not know exactly how this was not offered to you but please accept my sincere apology and when scheduling your next service visit feel free to contact me direct and I will be sure your vehicle is picked up, serviced, cleaned and delivered back to you and you will be provided with a free loaner vehicle. Thank you again for your input without it we would not know where to improve so each and every customer has an exceptional experience at Flood Mazda.

October 22, 2019

Dealership Rating
Employee Rating

Professional and prompt. Very friendly Service was prompt and professional. Very friendly and upbeat my first service was free and I was very comfortable while waiting for service to be com More

by JMACMANUS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 11, 2019

Dealership Rating
Employee Rating

Regular Customer Oil Change Easy drop off and pickup. They had my car ready when I expected it all cleaned up. The staff is very helpful. Love their new service center! I only wi More

by LSULL314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Abbatematteo

October 07, 2019

Dealership Rating
Employee Rating

Airbag replacement service I kept putting off my airbag recall because I thought the process of bringing my car in for service would be complicated and time consuming. It turned More

by SMARCH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

October 07, 2019

Dealership Rating
Employee Rating

GREAT dealership, GREAT service! I purchased my Mazda from Flood last year. My experience has been nothing short of "exceeds expectations"! From ownership to sales to service, this More

by DEBTIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey , Zach Albanese

October 07, 2019

Dealership Rating
Employee Rating

I am grateful that Steve Furtardo for his work. I had a light repair that would have cost a lot of money to replace, but Steve coordinated with Mazda and they agreed to absorb the cost. More

by DAPHNE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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