Steve Furtardo
Steve Furtardo at Flood Mazda

Steve Furtardo | Page 7

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.9
641 Reviews

Languages Spoken

English English

Portuguese Portuguese

4.9

641 Reviews

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641 Reviews of Steve Furtardo

January 15, 2025

Dealership Rating
Employee Rating

The employees are very helpful with services. If you have questions , they're willing to answer your questions the best they can. More

by jmalarkey65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Flood Mazda responded

Good Morning, Thank you for taking the time to review our dealership. Customer satisfaction is our top priority and our service department does everything it can to help our customers. I am happy to hear that they help you solve your issue and took care of your repair. Don't hesitate to reach out with any other issues or concerns. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 10, 2025

Dealership Rating
Employee Rating

I always have a positive experience here! The service department is excellent , everyone has been very helpful and pleasant to work with. More

by MNORSIGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Anthony Marshall , William Albro

Jan 13, 2025

Flood Mazda responded

Good Morning, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 10, 2025

Dealership Rating
Employee Rating

Excellent customer service and thoroughly knowledgeable staff... a pleasure to do business with... very focused on the customer's needs and costs. More

by MICHAELJPESCATELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Sam Cary, Anthony Marshall , William Albro

Jan 13, 2025

Flood Mazda responded

Dear Michael, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

December 24, 2024

Dealership Rating
Employee Rating

Service was done efficiently and on time. They went above and beyond as always. Very satisfied overall More

by HeatherD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

December 22, 2024

Dealership Rating
Employee Rating

best service out of the 10 different mazda dealers I have used between NY and CT. More

by G_WOLFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Marshall

Dec 26, 2024

Flood Mazda responded

Good Afternoon Thank you so much for your praise! We'll take the best out of 10! Here at Flood Mazda, we like to think of you like family and make you our top priority! Don't hesitate to reach out with any other concerns you may have. Our service department is always ready to help. We wish you a Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 19, 2024

Dealership Rating
Employee Rating

Flood Mazda was very helpful with the issue I had either my car ,they took me right in and solved the problem I was having More

by Deb Westcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Anthony Marshall , William Albro, Mike Thibeault

December 19, 2024

Dealership Rating
Employee Rating

Everyone in the service department Is very friendly and helpful. I always receive great customer care and would recommend Flood Mazda service dept to anyone who is looking for transparency and great servic More

by MCCRAYFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Dec 26, 2024

Flood Mazda responded

Good Afternoon, Thank you for your recommendations and kind words regarding our Service Department! We are happy the our team was able to provide you with exceptional customer service during your visit. Your satisfaction is our top priority, which is why we strive to be transparent and profession ion our work. Do not hesitate to come back and see us if you have other repairs. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 13, 2024

Dealership Rating
Employee Rating

Great Customer Service concerned about the customers issues and getting it corrected the first time! More

by Conrad Fuesz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Thibeault

Dec 16, 2024

Flood Mazda responded

Dear Conrad, Thank you very much for your praise! We are delighted that you found our customer service incredible and our team was able to respond to your needs. Your satisfaction is our greatest reward and we are here for you. See you at your next service appointment. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 10, 2024

Dealership Rating
Employee Rating

They’ve solved every challenge I’ve given them, enthusiastically and with very fair prices. More

by Adaptiveleadership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 09, 2024

Dealership Rating
Employee Rating

Flood Mazda has been our go to service center. They always educate us on that needs to be done and never try to upsell us. We recommend flood to everyone More

by nancy.dawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Anthony Marshall , William Albro, Mike Thibeault

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