Steve Kikta
Steve Kikta at Ferman Chevrolet Tarpon Springs
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Steve Kikta | Page 3

Service Advisor

Ferman Chevrolet Tarpon Springs

43520 US Hwy 19 N
Tarpon Springs, FL 34689

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4.5
264 Reviews
4.5

264 Reviews

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264 Reviews of Steve Kikta

February 25, 2024

Dealership Rating
Employee Rating

To this day, I don't comprehend how a service department ignores your vehicle for 3 straight days. Then when you get upset at them for not doing their job, they ask you not to come back to their dealership More

by Irrigationbyanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 26, 2024

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Feb 26, 2024

Irrigationbyanthony responded

You're a 2 year, 5 bucks short of this. I tried reaching out several years ago when it first happened and got absolutely no response. I will never walk into a Fermar owned building, nor will my family. Let this be a lesson in communication. If you cant communicate with customers you shouldn't be in business. If you have time to take short cuts by resesting an airbag light, when will you have time to do it right?

February 20, 2024

Dealership Rating
Employee Rating

Thanks to the service department for taking care of all 5 of my families Chevrolets! More

by bmonteverde11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang, Matt Ketchum, Neil Mendes , Anthony Gazermiller

Feb 21, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 20, 2024

Dealership Rating
Employee Rating

Excellent service with a smile thanks for the car wash, coffee, and the ride to my home! More

by bmonteverde11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang, Matt Ketchum, Neil Mendes , Anthony Gazermiller

Feb 21, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 02, 2024

Dealership Rating
Employee Rating

Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thank thanks thank thanks More

by bmonteverde11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 17, 2024

Dealership Rating
Employee Rating

I called them on January 15, 2023 to ask if my 2021 Chevy Colorado was still under warranty because I was having a problem with the pump that squirts water onto the windshield. It stopped working I still had More

by tpchrist
Recommend Dealer
No
Jan 17, 2024

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 17, 2024

Dealership Rating
Employee Rating

Always great service, kudos to those behind the service that I don't meet, thanks. More

by jerryrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang, Matt Ketchum

Jan 18, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Dealership Rating
Employee Rating

Arrived for my appointment and Steve Kikta got my vehicle serviced in a timely manner. Highly recommend this service department and Steve Kikta. More

by fotiniano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 14, 2023

Dealership Rating
Employee Rating

Good people, good communication , timely service. Steve helped a lot. I always get my trucks serviced there. More

by monokollc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 05, 2023

Dealership Rating
Employee Rating

The service department is very efficient and friendly. In and out in an hour. Happy. More

by poechild2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 04, 2023

Dealership Rating
Employee Rating

Car was in for a hood latch recall. Broke the hood cable (not part of recall), part on back order, would not provide loaner or rental for 3.5 months. More

by garyw1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Billy Monteverde

Dec 05, 2023

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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